I am a cross country traveling nurse. The Berkshire Mountain Lodge was perfect for my needs. A fully functioning well appointed kitchen. Spacious living quarters with excellent views. The best water pressure on a shower that I have ever known. Fantastic after a long day of work or out hiking the many nature trails here. And the bed was so perfectly firm and cozy that I drifted effortlessly to sleep. The grounds, the amenities and the coordinated activities to bring you together in community made me feel included. Definitely a place I will continue to return to for many years.
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酒店回复: Thank you for taking the time to complete the review about your stay at Berkshire Mountain Lodge. We are delighted to hear that you had a great stay! It's wonderful to know that you found our service, cleanliness and comfort to be satisfactory. We look forward to welcoming you back to Berkshire Mountain Lodge soon! Kind regards, Berkshire Mountain Lodge
5.0分
家庭亲子
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We needed a space for family to stay for Thanksgiving. One guest in a wheelchair and another needing accomodations like bars in shower etc. I was able to reserve a wheelchair roll in shower room and ADA room in addition to a non ADA room. Everyone was able to be together and cook our dinner in the very well appointed kitchens! Staff were helpful. Pool was great. Thank you for everything!
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酒店回复: Thank you for taking the time to leave a review. We're so happy you enjoyed your stay. We hope to see you in the future.
5.0分
其他
Staff was amazing. Room was great, big and clean. Jacuzzi was sooo hot! It was amazing! Wish the pool was hotter, but hey.. we can’t have it all! Lol
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酒店回复: Thank you for taking the time to complete the review about your stay at Berkshire Mountain Lodge. We are thrilled to hear that you had an amazing experience!It's wonderful to know that you found our staff amazing, enjoyed the great, big, and clean room, and had a fantastic time in the hot jacuzzi. We look forward to welcoming you back to Berkshire Mountain Lodge soon!Kind regards,Berkshire Mountain Lodge
4.0分
其他
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The room could have been cleaner and we stay at the resort quite a bit because our job takes us there sometimes and he asked for the same room if we can get it which off season you can. However we could tell no one had really been in it to clean between our stays - was a bottle cap belonging to us someone else on the floor , the refrigerator haven't been cleaned since the last time we stayed there but luckily what was in the refrigerator was something that we had put there a week ago. Anyway I told housekeeping and they were super nice about it. Basically it's very clean. Because these are set up to be timeshare condos that are floor planned like one bedroom apartments you have some housekeeping items at your disposal such as a vacuum cleaner in the closet. Also there is a laundry basket because each floor has a free laundry room. You have to bring your own detergent but it's not coin up you just walk right in. I think that's a real bonus. Anyway we do love it and it's a great location right in the middle between Pittsfield and Lenox with lots of shopping and yet tucked away on a hill so it's very private.
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酒店回复: Thank you for taking the time to complete the review about your stay at Berkshire Mountain Lodge. We appreciate your detailed feedback and apologize for the cleanliness issues you encountered during your visit.We have addressed your concerns with our housekeeping team to ensure a more thorough cleaning process between stays. It's great to hear that you enjoy the location and amenities of the resort, and we will strive to make your future stays even more delightful.We look forward to welcoming you back to Berkshire Mountain Lodge soon!Kind regards,Berkshire Mountain Lodge
5.0分
家庭亲子
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When we are out in Pittsfield we always stay at the BML. The rooms are spacious, clean, and comfortable. For the price of a hotel room, you get a small condo. The staff is always friendly and helpful. Stay there, you won't regret it.
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酒店回复: Thank you for taking the time to complete the review about your stay at Berkshire Mountain Lodge. We are delighted to hear about your fantastic experience!It's wonderful to know that you find the rooms spacious, clean, and comfortable, and that you appreciate the value of getting a small condo for the price of a hotel room. We are also pleased that the staff's friendliness and helpfulness stood out during your stay.We look forward to welcoming you back to Berkshire Mountain Lodge soon!Kind regards,Berkshire Mountain Lodge
4.0分
其他
Room is clean as always. It's our 3rd time booking this place and will definitely come back. Place is quite and close to groceries and restaurants.
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酒店回复: Thank you for taking the time to complete the review about your stay at Berkshire Mountain Lodge. We are thrilled to hear that you had a wonderful experience with us!It's fantastic to know that the cleanliness of the room met your expectations and that you found the location convenient, quiet, and close to amenities. We appreciate your loyalty as a returning guest.We look forward to welcoming you back to Berkshire Mountain Lodge soon!Kind regards,Berkshire Mountain Lodge
4.0分
其他
The room was very clean, appreciated the friendly and helpful staff. Well stocked kitchen, super close to grocery stores and restaurants.
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酒店回复: Thank you for taking the time to complete the review about your stay at Berkshire Mountain Lodge. We are thrilled to hear about your positive experience!The room's cleanliness, friendly and helpful staff, well-stocked kitchen, and convenient location near grocery stores and restaurants are all aspects we continuously strive to excel in. Your feedback motivates us to maintain these standards and even exceed them.We look forward to welcoming you back to Berkshire Mountain Lodge soon!Kind regards,Berkshire Mountain Lodge
5.0分
家庭亲子
The suites were large. Nice to have separate bedroom. Kitchen with all the basics. Perfect for a getaway
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酒店回复: Thank you for taking the time to complete the review about your stay at Berkshire Mountain Lodge. We are thrilled to hear that you enjoyed the spacious suites, separate bedroom, and well-equipped kitchen during your getaway!We look forward to welcoming you back to Berkshire Mountain Lodge soon!Kind regards,Berkshire Mountain Lodge
5.0分
情侣出游
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Beautiful and clean kitchen, living room, bedroom and bathroom...all very spacious and and everything you need! Has dishes and everything you need in a full apartment!
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酒店回复: Thank you for taking the time to leave such a wonderful review. We look forward to seeing you again in the future.
5.0分
其他
Everything was so perfect for a weekend to just get away and decompress, the staff were great, the room was awesome.
I am a cross country traveling nurse. The Berkshire Mountain Lodge was perfect for my needs. A fully functioning well appointed kitchen. Spacious living quarters with excellent views. The best water pressure on a shower that I have ever known. Fantastic after a long day of work or out hiking the many nature trails here. And the bed was so perfectly firm and cozy that I drifted effortlessly to sleep. The grounds, the amenities and the coordinated activities to bring you together in community made me feel included. Definitely a place I will continue to return to for many years.
We needed a space for family to stay for Thanksgiving. One guest in a wheelchair and another needing accomodations like bars in shower etc. I was able to reserve a wheelchair roll in shower room and ADA room in addition to a non ADA room. Everyone was able to be together and cook our dinner in the very well appointed kitchens! Staff were helpful. Pool was great. Thank you for everything!
Staff was amazing. Room was great, big and clean. Jacuzzi was sooo hot! It was amazing! Wish the pool was hotter, but hey.. we can’t have it all! Lol
The room could have been cleaner and we stay at the resort quite a bit because our job takes us there sometimes and he asked for the same room if we can get it which off season you can. However we could tell no one had really been in it to clean between our stays - was a bottle cap belonging to us someone else on the floor , the refrigerator haven't been cleaned since the last time we stayed there but luckily what was in the refrigerator was something that we had put there a week ago. Anyway I told housekeeping and they were super nice about it. Basically it's very clean. Because these are set up to be timeshare condos that are floor planned like one bedroom apartments you have some housekeeping items at your disposal such as a vacuum cleaner in the closet. Also there is a laundry basket because each floor has a free laundry room. You have to bring your own detergent but it's not coin up you just walk right in. I think that's a real bonus. Anyway we do love it and it's a great location right in the middle between Pittsfield and Lenox with lots of shopping and yet tucked away on a hill so it's very private.
When we are out in Pittsfield we always stay at the BML. The rooms are spacious, clean, and comfortable. For the price of a hotel room, you get a small condo. The staff is always friendly and helpful. Stay there, you won't regret it.
Room is clean as always. It's our 3rd time booking this place and will definitely come back. Place is quite and close to groceries and restaurants.
The room was very clean, appreciated the friendly and helpful staff. Well stocked kitchen, super close to grocery stores and restaurants.
The suites were large. Nice to have separate bedroom. Kitchen with all the basics. Perfect for a getaway
Beautiful and clean kitchen, living room, bedroom and bathroom...all very spacious and and everything you need! Has dishes and everything you need in a full apartment!
Everything was so perfect for a weekend to just get away and decompress, the staff were great, the room was awesome.