Yes room was comfortable. Attendants were very accommodating. My major complaint was when I reserved the room I requested a first floor. There wasn’t any record of it
展开
酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found your room comfortable and our team accommodating. However, we’re truly sorry that your request for a first-floor room was not reflected in your reservation. This is not the experience we want for our guests.We will review this with our team to ensure special requests are properly noted and communicated moving forward. We appreciate you bringing this to our attention and hope to have another opportunity to provide you with a smoother, fully satisfying stay.
4.0分
其他
Room was great. Took a min to figure out how to work the air. Other than everything was good to me.
展开
酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and that our team and amenities helped make your experience a great one. Your comfort is always our top priority, and feedback like yours keeps us motivated. We truly appreciate you choosing to stay with us and hope to welcome you back to Comfort Inn & Suites again soon!
5.0分
其他
展开
Great overall, definitely recommend. The water pressure was a little too “eco-friendly” and could’ve been stronger, but this was an excellent stay for the price
展开
酒店回复: “Thank you for taking the time to share your review! Hearing that you rated us so highly really makes our day. We’re always striving to deliver an even better experience next time!”
4.0分
其他
Place was cool the staff was very nice my only issue were it seemed like every guest room around me were very noisy
展开
酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us did not meet your expectations.Please accept our sincere apologies for the inconvenience and discomfort you encountered during your stay. This is not the standard of service or quality we aim to provide, and we understand how frustrating it must have been.Your comments have been shared with our team so we can address the issues you raised and make the necessary improvements. Guest feedback is essential to helping us grow and do better, and we truly value yours.We hope you might consider giving us another opportunity in the future to provide you with the stay you deserve.Sincerely,
5.0分
其他
The room was not spotless but clean enough and warming. Definitely would return.
展开
酒店回复: Response:Thank you so much for your perfect rating! We’re thrilled to know you had such a great experience with us. Your feedback means a lot to our team, and we hope to have the pleasure of welcoming you back again soon!
3.0分
其他
Toilet wasn't clean carpets were dirty didnt want to walk without shoes... the shower was clean and bed
展开
酒店回复: Thank you for your feedback. We're sorry to hear that certain aspects of your stay did not meet expectations particularly the cleanliness of the toilet and carpets. This is not the standard we aim to maintain, and we will be addressing these issues with our housekeeping team immediately.We do appreciate you noting that the shower and bed were clean, and we’re glad those areas met your expectations.Your comments are valuable, and we will use them to improve our services. If you choose to stay with us again, we hope to provide you with a better overall experience.
4.0分
其他
It was a comfortable, I had to exchange my towels everyday, take out my own trash and the sink didn’t drain well. Took at least and hour to drain all the way.
展开
酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you found your stay comfortable, but we’re sorry to learn about the inconveniences you experienced. We apologize for the issues with the sink drainage and the need to handle daily tasks like towel exchange and trash removal yourself. Your comments have been shared with our maintenance and housekeeping teams so we can make the necessary improvements. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.
2.0分
其他
Great Location and delicious breakfast. Bathrooms had mold and dirty, the floors smelled like a sewer, and room furniture were peeling and dirty looking.
展开
酒店回复: Thank you for sharing your feedback. We're glad to hear you enjoyed our location and delicious breakfast, but we're truly sorry to learn about the issues you experienced with cleanliness and room condition. This is not the standard we aim to uphold, and your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate you bringing this to our attention and hope you'll consider giving us another chance to provide a much better stay in the future.
4.0分
其他
展开
Great well-rounded stay!
We had a good stay! Staff were friendly, helpful, and pleasant. Room was spacious. Breakfast options were plentiful and well-stocked.
展开
酒店回复: Thank you for taking the time to share your review!We’re so glad to hear you had a good stay and that you enjoyed the spacious room, plentiful breakfast, and especially the service from our friendly team. Your kind words mean a lot to us, and we’re happy we could help make your visit comfortable and welcoming.We hope to have the pleasure of welcoming you back again soon!Warm regards,
5.0分
其他
Night clerk was grumpy when I arrived at 9pm but good breakfast and all else very good
展开
酒店回复: Thank you for your feedback. We're glad to hear you enjoyed the breakfast and had a positive overall experience. We apologize for the less-than-warm welcome upon your arrival — this is not the standard we strive for, and we'll address it with our team to ensure all guests feel valued from the moment they check in. We hope to welcome you back again soon!
Yes room was comfortable. Attendants were very accommodating. My major complaint was when I reserved the room I requested a first floor. There wasn’t any record of it
Room was great. Took a min to figure out how to work the air. Other than everything was good to me.
Great overall, definitely recommend. The water pressure was a little too “eco-friendly” and could’ve been stronger, but this was an excellent stay for the price
Place was cool the staff was very nice my only issue were it seemed like every guest room around me were very noisy
The room was not spotless but clean enough and warming. Definitely would return.
Toilet wasn't clean carpets were dirty didnt want to walk without shoes... the shower was clean and bed
It was a comfortable, I had to exchange my towels everyday, take out my own trash and the sink didn’t drain well. Took at least and hour to drain all the way.
Great Location and delicious breakfast. Bathrooms had mold and dirty, the floors smelled like a sewer, and room furniture were peeling and dirty looking.
Great well-rounded stay!
We had a good stay! Staff were friendly, helpful, and pleasant. Room was spacious. Breakfast options were plentiful and well-stocked.
Night clerk was grumpy when I arrived at 9pm but good breakfast and all else very good