酒店回复: Hello Jeremy,Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced with the room conditions and odors. Your comments are valuable, and we will ensure they are shared with our management team for further review. We appreciate your feedback as it helps us to improve our services and guest experience in the future. We hope you have a wonderful day ahead.
酒店回复: Hello Andrea, Thank you for your feedback. We're glad to hear that you found our front desk staff friendly, but we regret that your overall experience did not meet your expectations. We appreciate you bringing these concerns to our attention and will make sure to relay your comments to the appropriate teams for review. Your experience is important to us, and we strive to improve for future guests. Thank you for sharing your insights.
酒店回复: Hello Paulo, We appreciate your kind words about our daytime staff but regret to hear about your nighttime experience. We take all feedback seriously and will address the issues mentioned to ensure the safety and comfort of all our guests. Your observations will help us improve our service and provide a better experience for future visitors.
2.0分
其他
原文
翻译提供方：Google
房间看起来很脏。地毯上有油漆，浴室里有霉菌，窗帘上有污渍，里面还有杂物。
墙壁有裂缝
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酒店回复: Hello Tiffany,Thank you for sharing your concerns about your recent stay. We appreciate your feedback regarding the cleanliness and maintenance of your room, as it helps us improve our services. Your comments will be shared with the appropriate team for further review. We strive to provide a comfortable environment for all our guests, and your insights are valuable for enhancing our standards moving forward.
5.0分
其他
原文
翻译提供方：Google
这个位置对我和我的家人来说一切都很方便。这里有购物商店和各种餐厅。
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酒店回复: Hello Janice,We’re thrilled to hear that you and your family found our location convenient and enjoyed the nearby shopping and dining options. It's great to know that our hotel's surroundings contributed positively to your stay. Your feedback is appreciated, and we hope to welcome you back for another enjoyable visit in the future. Thank you for sharing your experience!
1.0分
商务出差
原文
翻译提供方：Google
糟糕的
房间很糟糕、很脏、有难闻的粉笔气味和潮湿
头发散落在床上
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酒店回复: Hello andrea, We are terribly sorry to hear about your experience with cleanliness issues in your room. We take all feedback seriously and will address this with our housekeeping team to ensure our high standards are consistently met. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back in the future for an improved stay.
5.0分
其他
原文
翻译提供方：Google
不错的酒店
酒店很棒，对我们来说很完美
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酒店回复: Hello Ole Bruun,We're delighted to hear that you found our hotel location convenient for your stay. We appreciate your feedback and hope to welcome you back in the future.
5.0分
商务出差
原文
翻译提供方：Google
出色地
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酒店回复: Hello Erik,Agradecemos su comentario. Nos complace saber que su experiencia fue, en general, positiva. Nuestro equipo se esfuerza por ofrecer un servicio de calidad y sus observaciones son valiosas para seguir mejorando. Esperamos que considere visitar nuevamente para disfrutar de una estancia aún más placentera.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello Deandre,We appreciate you taking the time to share your feedback with us. Your comments have been noted and will be shared with our team for further improvement. We always strive to provide the best possible experience for our guests. Thank you again for choosing to stay with us, and we hope to welcome you back in the future.
4.0分
其他
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Room was cleaned well and staff was very pleasant. I was solo and I could tell it was family friendly because I heard kids at the pool. Seems like the place provides “housing” and didn’t seem to be a problem other than people hanging around out front smoking. Bed was comfortable. Internet was spotty. I would stay here again if it is just me.
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酒店回复: Hello Benjamen, Thank you for your feedback. We're glad to hear you enjoyed the cleanliness of your room and found our staff to be pleasant. We appreciate your observations regarding the family-friendly atmosphere and the comfort of the bed. Your comments about the internet connection and the smoking area will be noted for future consideration. We hope to welcome you back on your next solo visit.
我们住的第一个房间非常潮湿，毯子和枕头都湿透了，霉味很重。我们不得不换了个房间。新房间仍然有霉味，但床很干。走廊里也有异味。当时已经是午夜了，附近的其他酒店都订满了，所以我们不得不住在那里。我不会再住了。
前台工作人员非常友好，但这是我们住宿期间唯一的优点。房间没有打扫，地板很脏。我们换了一间更糟糕的新房间，空调也坏了。所以我们换回了原来的房间，并拿到了一把扫帚自己打扫地板。床吱吱作响，睡着很不舒服。窗帘坏了，外面的灯光整晚都照进来。从凌晨1点到3点，有人不停地敲我们的门。这是有史以来最糟糕的酒店体验。
白天的工作人员很好，但到了晚上情况就变了，我们晚上到达，柜台上有一个人被更多的人包围，音乐很吵，看起来就像是在开派对，你可以看到他们是参与可疑活动的人。不仅仅是人们与经理交谈，这看起来像是别的东西，一些奇怪的、可疑的和非法的东西。如果这个人每天晚上负责的话，晚上非常不安全。
设施很齐全，但房间里有一种极其强烈的化学气味，很快就会让你头疼、恶心。
房间看起来很脏。地毯上有油漆，浴室里有霉菌，窗帘上有污渍，里面还有杂物。
墙壁有裂缝
这个位置对我和我的家人来说一切都很方便。这里有购物商店和各种餐厅。
糟糕的
房间很糟糕、很脏、有难闻的粉笔气味和潮湿
头发散落在床上
不错的酒店
酒店很棒，对我们来说很完美
出色地
好的
Room was cleaned well and staff was very pleasant. I was solo and I could tell it was family friendly because I heard kids at the pool. Seems like the place provides “housing” and didn’t seem to be a problem other than people hanging around out front smoking. Bed was comfortable. Internet was spotty. I would stay here again if it is just me.