酒店回复: Thank you for your feedback. We hope that you were able to reach out to the front desk with your concerns, as it is our priority to make sure everyone is comfortable.
2.0分
商务出差
原文
翻译提供方:Google
服务和关注度很差
服务和关注度非常差,因为从一开始我就不得不使用与我请求和支付的服务不同的服务。
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酒店回复: Thank you for bringing this to our attention. we will use your feedback to offer better service in the future!
1.0分
家庭亲子
原文
翻译提供方:Google
我不推荐 La Berdad 作为与家人一起住宿的地方,不幸的是,这不是我在照片中看到的,而且它也不让我取消。没有使用它。
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酒店回复: Gracias por tomarse el tiempo para contarnos sobre su experiencia con nosotros. Lamento que su experiencia no haya cumplido con sus expectativas; permítame expresarle mis más sinceras disculpas. Sus comentarios son muy importantes para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para solucionar el problema y evitar que vuelva a ocurrir. Aquí en Super 8, nos esforzamos continuamente por satisfacer sus necesidades y expectativas. Agradecemos el tiempo que se tomó para compartir sus inquietudes y esperamos que nos brinde la oportunidad de brindarle un mejor servicio en el futuro.
1.0分
商务出差
原文
翻译提供方:Google
房间里有异味,家具又旧又脏,建筑物本身的外观破败不堪,状况非常糟糕。
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酒店回复: Thank you for taking the time to share your feedback. We hope that what ever happened will not keep you from giving us another chance.
3.0分
其他
原文
翻译提供方:Google
邀请函需要更加丰满
酒店回复: Thank you! Come back soon!
3.0分
家庭亲子
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The room was fine. The breakfast was hardly there. I had visions of something a little more fulfilling, but I guess it was better than nothing. At least the shower was hot unlike the motel 6 on 84th.
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酒店回复: Thank you for your feedback. We are glad that you choose our hotel. We hope that you will return some time!
5.0分
其他
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I only stayed one day which was the 11th. They refused my refund for the 12th cause we checked out early that day. I am upset and want a refund for my second day.
酒店回复: Thank you for staying. We are glad that you enjoyed your stay.
1.0分
其他
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Noise from water pipes next room over. Woke up with what looked like bug bites. Went to breakfast and there was cereal and 2 stale muffins then when i asked for a late check out cause we were getting ready for my grandmothers funeral I was told no rudely and she told me if i was even 1 minute late checking out i would be charge another night since she had my card on file
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酒店回复: Thank you for taking the time to complete the survey. We appreciate your feedback. Thank you for bringing the issues to our attention. We hope that we would be given the opportunity to make things right.
2.0分
其他
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Room needs some major renovations. My husband and I could hear everything from the second floor room. Floor needs improvement. Floor was not flat and it felt dirty.
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酒店回复: Thank you for sharing your feedback. We hope that you would give us the opportunity to make things right.
有臭虫,太恶心了。我看到有人进来待了三分钟就走了,因为这里太脏了。
房间很脏。他们说禁止吸烟,入住时,他们带我看了四间房,才找到一间没有烟味的。第二天,房间里还是有烟味,而我并不吸烟。他们把我换到了另一间有浓烈化学气味的房间,我决定不再住那里了。前台建议我当晚换一家酒店,我照做了。情况有了显著改善。两家酒店的价格都一样。我不推荐速8酒店。
服务和关注度很差
服务和关注度非常差,因为从一开始我就不得不使用与我请求和支付的服务不同的服务。
我不推荐 La Berdad 作为与家人一起住宿的地方,不幸的是,这不是我在照片中看到的,而且它也不让我取消。没有使用它。
房间里有异味,家具又旧又脏,建筑物本身的外观破败不堪,状况非常糟糕。
邀请函需要更加丰满
The room was fine. The breakfast was hardly there. I had visions of something a little more fulfilling, but I guess it was better than nothing. At least the shower was hot unlike the motel 6 on 84th.
I only stayed one day which was the 11th. They refused my refund for the 12th cause we checked out early that day. I am upset and want a refund for my second day.
Noise from water pipes next room over. Woke up with what looked like bug bites. Went to breakfast and there was cereal and 2 stale muffins then when i asked for a late check out cause we were getting ready for my grandmothers funeral I was told no rudely and she told me if i was even 1 minute late checking out i would be charge another night since she had my card on file
Room needs some major renovations. My husband and I could hear everything from the second floor room. Floor needs improvement. Floor was not flat and it felt dirty.