酒店回复: Thank you for your feedback. We hope that you were able to reach out to the front desk with your concerns, as it is our priority to make sure everyone is comfortable.
2.0分
商务出差
原文
翻译提供方：Google
服务和关注度很差
服务和关注度非常差，因为从一开始我就不得不使用与我请求和支付的服务不同的服务。
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酒店回复: Thank you for bringing this to our attention. we will use your feedback to offer better service in the future!
1.0分
家庭亲子
原文
翻译提供方：Google
我不推荐 La Berdad 作为与家人一起住宿的地方，不幸的是，这不是我在照片中看到的，而且它也不让我取消。没有使用它。
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酒店回复: Gracias por tomarse el tiempo para contarnos sobre su experiencia con nosotros. Lamento que su experiencia no haya cumplido con sus expectativas; permítame expresarle mis más sinceras disculpas. Sus comentarios son muy importantes para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para solucionar el problema y evitar que vuelva a ocurrir. Aquí en Super 8, nos esforzamos continuamente por satisfacer sus necesidades y expectativas. Agradecemos el tiempo que se tomó para compartir sus inquietudes y esperamos que nos brinde la oportunidad de brindarle un mejor servicio en el futuro.
1.0分
商务出差
原文
翻译提供方：Google
房间里有异味，家具又旧又脏，建筑物本身的外观破败不堪，状况非常糟糕。
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酒店回复: Thank you for taking the time to share your feedback. We hope that what ever happened will not keep you from giving us another chance.
3.0分
其他
原文
翻译提供方：Google
邀请函需要更加丰满
酒店回复: Thank you! Come back soon!
1.0分
其他
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The stench in the room can only be described as filth. Bathroom was dirty to the point we didn’t want to put our bare feet in the bathtub. Partying in lawn chairs in the parking lot with excessive music way past 10:00pm on a week night. Safety was definitely a concern the whole six hours we were there. Silver lining-friendly staff and clean linens.
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酒店回复: Thank you for taking the time to complete the survey. We appreciate your feedback.
1.0分
其他
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This was the worst hotel experience in my life and I've traveled all over the world including undeveloped countries.
As bad as the hotel was, their staff were the worse. Smoke alarm started going off around 4 am but staff would not replace the battery. Next day they refused to give us another room even though hotel was half full. it was a disgusting place to start with but their staff were despicable.
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酒店回复: Thank you for your feedback. We hope that you were able to reach out to the front desk with your concerns, as it is our priority to make sure everyone is comfortable.
2.0分
情侣出游
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Pretty bummed about my time here. I booked a king size bed through ******* and after checking in, the staff informed me that unfortunately all they had were two twin size beds. While I mean that is okay, it just wasn’t what I booked.
First room smaller absolutely terrible. They have a rule that smoking isn’t allowed, but I was appalled of the smell in this room. It smelled like cigarettes, which was shocking due to the no smoking rule. (I think that people still do so because the fee for smoking is so small). The room was also in poor condition, the sheets and chair both had a tear in them. The toilet was still dirty. It was just a musty mess.
Things were so bad we unfortunately had to go to the front desk and ask for a new room. The staff was the best part of the experience. They were nice and helped us without making us feel bad.
He wrote down a few available rooms and took us to inspect them which was pretty cool of him. The first one was a lot better, the smell of cigarettes was pretty faint but it looked better for the most part. Cockroach was found just as we were going to bed and also the wooden panels on the floor were stained with a bunch of different marks.
I’m usually a fan of super 8 due to the price and the reliability, but this time I was beyond disappointed.
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酒店回复: Really sad to hear this. We apologize for any incomitance this might have caused you. We appreciate your feedback. Thank you for bringing these matters to our attention. We hope that you would revisit give us another chance sometime in the future.
4.0分
其他
Bathroom small, odd design. No place to stack folded clothes, tiny hook to hang clothes.
酒店回复: Thank you for staying. We are glad that you enjoyed your stay.
有臭虫，太恶心了。我看到有人进来待了三分钟就走了，因为这里太脏了。
房间很脏。他们说禁止吸烟，入住时，他们带我看了四间房，才找到一间没有烟味的。第二天，房间里还是有烟味，而我并不吸烟。他们把我换到了另一间有浓烈化学气味的房间，我决定不再住那里了。前台建议我当晚换一家酒店，我照做了。情况有了显著改善。两家酒店的价格都一样。我不推荐速8酒店。
服务和关注度很差
服务和关注度非常差，因为从一开始我就不得不使用与我请求和支付的服务不同的服务。
我不推荐 La Berdad 作为与家人一起住宿的地方，不幸的是，这不是我在照片中看到的，而且它也不让我取消。没有使用它。
房间里有异味，家具又旧又脏，建筑物本身的外观破败不堪，状况非常糟糕。
邀请函需要更加丰满
The stench in the room can only be described as filth. Bathroom was dirty to the point we didn’t want to put our bare feet in the bathtub. Partying in lawn chairs in the parking lot with excessive music way past 10:00pm on a week night. Safety was definitely a concern the whole six hours we were there. Silver lining-friendly staff and clean linens.
This was the worst hotel experience in my life and I've traveled all over the world including undeveloped countries.
As bad as the hotel was, their staff were the worse. Smoke alarm started going off around 4 am but staff would not replace the battery. Next day they refused to give us another room even though hotel was half full. it was a disgusting place to start with but their staff were despicable.
Pretty bummed about my time here. I booked a king size bed through ******* and after checking in, the staff informed me that unfortunately all they had were two twin size beds. While I mean that is okay, it just wasn’t what I booked.
First room smaller absolutely terrible. They have a rule that smoking isn’t allowed, but I was appalled of the smell in this room. It smelled like cigarettes, which was shocking due to the no smoking rule. (I think that people still do so because the fee for smoking is so small). The room was also in poor condition, the sheets and chair both had a tear in them. The toilet was still dirty. It was just a musty mess.
Things were so bad we unfortunately had to go to the front desk and ask for a new room. The staff was the best part of the experience. They were nice and helped us without making us feel bad.
He wrote down a few available rooms and took us to inspect them which was pretty cool of him. The first one was a lot better, the smell of cigarettes was pretty faint but it looked better for the most part. Cockroach was found just as we were going to bed and also the wooden panels on the floor were stained with a bunch of different marks.
I’m usually a fan of super 8 due to the price and the reliability, but this time I was beyond disappointed.
Bathroom small, odd design. No place to stack folded clothes, tiny hook to hang clothes.