酒店回复: 莱克西，感谢您分享您的感受。我们很高兴您喜欢我们酒店的优美环境和整洁环境，但很遗憾您与我们员工的互动未能体现我们一贯的高标准待客之道。我们将重新审视我们的培训流程，以便更好地服务宾客。恳请您再给我们一次机会，让我们为您提供您期待且应得的热情款待。

酒店回复: Thank you for taking the time to let us know how your stay went. We hope to see you again!

酒店回复: Thank you for taking the time to leave a review. We look forward to your next stay with us!

酒店回复: Thank you, Shamaron, for your positive review of The Casso, Raleigh, A Tribute Portfolio Hotel! We're thrilled you enjoyed our accommodations, walkability, and cleanliness. It's also fantastic to hear that you liked our onsite bar and found the validated parking helpful. We'd love to welcome you back soon for another memorable stay!

酒店回复: Courtney, we’re thrilled that you appreciated the comfort and charm of our hotel! Thank you for your kind words, and for highlighting our terrific location. We can’t wait to host you again during your future visits to Raleigh!

酒店回复: Julie, we understand the importance of a peaceful stay and we're sincerely sorry for any noise disruptions you experienced. Your feedback is invaluable, and our team will discuss this issue to see how we can ensure a more restful environment for our guests in the future. We would be grateful for another opportunity to provide you with a quieter and more enjoyable experience during your next visit. Thank you for sharing your concerns.

酒店回复: David, we're deeply sorry that your stay fell short of expectations. We strive to maintain competitive rates for the area and will certainly share your comments with our Management Team for further consideration. We also sincerely regret if our rooms were smaller than you expected, as ensuring guest comfort is very important to us. We hope to have another chance to welcome you and change your impression in the future.

酒店回复: Boris, it's wonderful to know you had a pleasant stay with us! We understand your note about the size of our accommodations and are sorry if this aspect didn't quite meet your expectations. We value your input and hope to have the opportunity to welcome you back soon!

酒店回复: Thank you, Praveen, for the perfect score! We're delighted to know our front desk team made a positive impression and that our location added convenience to your visit. We loved hosting you and can't wait to have you stay with us again at The Casso, Raleigh, a Tribute Portfolio Hotel!

酒店回复: Thank you, Michael, for your kind words! We're thrilled to hear that our staff provided wonderful assistance during your stay and that you appreciated the cleanliness of our property. We'd love to welcome you back soon for another memorable visit to The Casso, Raleigh, A Tribute Portfolio Hotel!