酒店回复: Dear guest, Thank you for your rating, we apologize for the inconvenience. Hope you give us another chance to serve you better. we appreciate your business and we hope to see you soon.
酒店回复: Dear guest, Thank you for your rating, we apologize for the inconvenience. Hope you give us another chance to serve you better. we appreciate your business and we hope to see you soon.
酒店回复: Hi Katherine,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
酒店回复: Dear guest, Thank you for your rating, we apologize for the inconvenience. Hope you give us another chance to serve you better. we appreciate your business and we hope to see you soon.
5.0分
其他
原文
翻译提供方：Google
我喜欢特大床和冰箱。浴室配有高科技镜子，泳池格外干净。灰泥的颜色不太吸引人，但很新。
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酒店回复: Dear Guest,Thank you for the positive rating. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for staying with us on this journey. We wish you safe travels and hope to see you again soon! Warm Regards, Guest Experience Team.
酒店回复: Hi Luci, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
2.0分
情侣出游
原文
翻译提供方：Google
安全锁坏了，地板很脏，桌子/柜台没擦干净。床单和毛巾有污渍。
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酒店回复: We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit us again. Thank you, Guest Experience Team
房间很脏，墙上有洞。门关不严，有条缝，导致虫子飞进我的房间。想给前台打电话，结果电话是坏的，好像从墙上被扯下来了。最重要的是，我是来出差的，需要用Wi-Fi，但是Wi-Fi坏了，完全是浪费钱。
挺好的，物有所值，但是他们没有打扫房间。
太糟糕了
太失望了！我去找经理谈了，结果还是扣了我一部分钱。我跟他提了这件事，他老婆走到我门口，当着我的面撒谎说他老婆不会做那种事。好吧，我猜。那里有很多人抱怨这家汽车旅馆。说实话，你们需要加强一下。
太糟糕了。办公室里的人很粗鲁。客房服务人员说她不是客房服务人员。服务很差劲，他们的东西从来都不干净。垃圾从不清理，总是堆积如山。
我住的第一个房间显然已经好几个星期没打扫了。地毯脏兮兮的，所有东西上都积了一层厚厚的灰尘。他们给了我一个新房间。房间状况好了一些，但也只是略有改善。淋浴间旁边有一个沾满泥巴的鞋印。他们清理了，但没有彻底打扫干净。第二天，我身上又出现了好几处红色的虫子咬的痕迹。我和一群学生住在那里，他们那里有蟑螂。如果价格再便宜点，我早就举手投降了。但在MADERA，每晚100美元，这绝对是个大问题。我没想到会是丽兹酒店，而是6号汽车旅馆。不过，我的确希望住得干净。太恶心了，太恶心了，太恶心了。无论如何都别来。
房间很脏，到处都是蜘蛛网。浴室没有洗手池，床单脏兮兮的，房间里有异味，地板也没人吸尘。这地方真是脏。
我喜欢特大床和冰箱。浴室配有高科技镜子，泳池格外干净。灰泥的颜色不太吸引人，但很新。
好的
镜子上有手印和脏水滴。微波炉没插上电源，而且很难够到插头。Wi-Fi 密码失效了，电视上的蓝牙也连接不上。
安全锁坏了，地板很脏，桌子/柜台没擦干净。床单和毛巾有污渍。
我的住宿体验很棒，只是没有电视遥控器。除此之外，一切都很棒！