酒店回复: ¡Muchas gracias por su comentario! Nos alegra saber que recibió una muy buena atención por parte de nuestro personal de recepción y servicio. Valoramos mucho sus palabras y esperamos tener el gusto de recibirle nuevamente muy pronto. Atentamente, Days Inn Williamsport.
5.0分
商务出差
原文
翻译提供方：Google
酒店点评
很好
展开
酒店回复: Dear Donghui, Thank you for your positive feedback! We're thrilled to hear you had a good experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future. If there's anything specific you enjoyed or if you have any suggestions for us, we'd love to hear them. Thanks again for your review! Very truly yours, Days Inn Management
1.0分
其他
展开
The bathroom was outdated and impossible to make it look clean. Ceiling tile missing. Coffee only at reception desk area and was not available at 6:00 am only when we went to checkout at 8:30am. Dips in the laminate wood floor. Since we are in our late 60’s an elevator would have been appreciated.
展开
酒店回复: Thank you for taking the time to share your feedback Ned. We're truly sorry to hear that your stay did not meet your expectations and that several aspects of the room and amenities fell short. We apologize for the condition of the bathroom and flooring, as well as the inconvenience caused by the missing ceiling tile and limited coffee availability. Your comments have been brought to the attention of our maintenance and housekeeping teams for immediate review and improvement. We also understand how important accessibility is, especially for guests with mobility concerns. While we currently do not have an elevator, we’re exploring options to better accommodate all our guests in the future. Your feedback is invaluable as we work to improve the experience for everyone who stays with us. We hope you’ll consider giving us another opportunity to serve you better. Sincerely, Days Inn Williamsport.
2.0分
家庭亲子
展开
When we first walked into are first room there was a spider crawling on the pillow and a second one on the bed. The receptionist was very apologetic about this and offered us another room. When we got to are second room half the outlets didn’t work and the one lamp wouldn’t turn on….. the beds weren’t the best either…
Overall are stay wasn’t horrible but wasn’t the greatest!
展开
酒店回复: Thank you for taking the time to share your experience Chelsea. We sincerely apologize for the issues you encountered during your stay — especially the initial situation with the spiders and the inconvenience with the outlets and lighting in the second room. While we’re glad to hear our front desk team responded promptly and professionally, it’s clear we missed the mark in providing the level of comfort and quality you expected. Your feedback has been shared with our housekeeping and maintenance teams so we can address these concerns directly and prevent similar issues in the future. We appreciate your honesty and are glad to know your stay wasn’t entirely negative, but we also know we can do better. We hope you’ll consider giving us another opportunity to provide you with a more comfortable and seamless experience in the future. Best regards, Days Inn Williamsport.
1.0分
其他
I liked nothing about my stay. It was the worst hotel experience I've ever had. Dirty, smelly bed bugs
展开
酒店回复: Thank you for your feedback, though we're truly sorry to hear that your experience was so disappointing Cindy. We take concerns like yours very seriously, especially those regarding cleanliness and hygiene. Please accept our sincerest apologies. What you described does not reflect the standards we aim to uphold, and we’re deeply sorry that this was your impression. We value your feedback and are committed to making the necessary improvements. Sincerely, Days Inn Williamsport.
1.0分
家庭亲子
展开
The place smelled like an old wet basement, the pool was so dirty it looked like it never been cleaned before. The front desk agent coughing all over the place nevecovered hos mouth once, washed his his, or anything.
展开
酒店回复: Thank you for taking the time to share your feedback Damon. We're truly sorry to hear about your recent experience and want to extend our sincerest apologies for the issues you encountered. Cleanliness and guest comfort are top priorities for us, and it's clear we fell short during your stay. We take your comments seriously and are actively addressing the concerns you've raised. We deeply regret that your stay was not reflective of the experience we strive to provide. If you're open to discussing this further, please contact us directly, so we can make things right. Sincerely, Days Inn Williamsport.
5.0分
家庭亲子
Manager was very considerate and switched us to a 1st fl room after he saw We had two mountain bikes, so we didn’t have to carry them up to a 2nd floor room.
展开
酒店回复: Thank you so much for your kind words Edward! We're glad to hear our manager was able to accommodate your needs and make things easier with your mountain bikes. It's always our goal to ensure our guests are comfortable and well taken care of. We hope you had a great time exploring the area, and we'd love to welcome you back anytime! Sincerely, Days Inn Williamsport.
我们通过您的网站预订，因为它宣传说有开放式泳池、酒店内商店以及浴缸。由于我残疾且有严重的眩晕症，不能淋浴，因为有摔倒的风险。然而，抵达后发现没有泳池，没有酒店内商店，也没有浴缸。致电酒店要求取消后，他们竟报复性地关掉了我们的电视。我们发送了一条友善的消息，要求更换房间，原因是电视坏了，浴室淋浴区天花板塌了，马桶也坏了，而且浴室墙壁上布满了棕色的污垢，但没有人回复我们。
我们预订这家酒店只是为了去纽约途中歇脚。以这个价格和设施来说，就不要抱太大期望了。设施一般，建筑有点老旧，但房间很干净。
房间没空调
接待和服务人员非常细心
酒店点评
很好
The bathroom was outdated and impossible to make it look clean. Ceiling tile missing. Coffee only at reception desk area and was not available at 6:00 am only when we went to checkout at 8:30am. Dips in the laminate wood floor. Since we are in our late 60’s an elevator would have been appreciated.
When we first walked into are first room there was a spider crawling on the pillow and a second one on the bed. The receptionist was very apologetic about this and offered us another room. When we got to are second room half the outlets didn’t work and the one lamp wouldn’t turn on….. the beds weren’t the best either…
Overall are stay wasn’t horrible but wasn’t the greatest!
I liked nothing about my stay. It was the worst hotel experience I've ever had. Dirty, smelly bed bugs
The place smelled like an old wet basement, the pool was so dirty it looked like it never been cleaned before. The front desk agent coughing all over the place nevecovered hos mouth once, washed his his, or anything.
Manager was very considerate and switched us to a 1st fl room after he saw We had two mountain bikes, so we didn’t have to carry them up to a 2nd floor room.