The staff really made this a great stay for me. Check-in and night staff were friendly. The staff that maintained the breakfast area were super-friendly. They made me feel welcomed.
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酒店回复: Thank you for the positive feedback Jarrin. Please have a wonderful holiday season!
4.0分
家庭亲子
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The staff was very nice and helpful. The pool and gym are great too. But the breakfast options and coffee were a 10. This is the nicest, cleanest place to stay in this area for sure.
酒店回复: Thankyou Deborah!
5.0分
情侣出游
The breakfast had everything I was looking for, as a diabetic. Wonderful service and very friendly staff.
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酒店回复: We are happy to hear you enjoyed your stay with us here in Kingdom City Eric! Please have a wonderful fall season!
4.0分
家庭亲子
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Room large, handicapped suite, clean, tasteful. Only comment was bedding where sheets “short-sheeted and needed adjusting. Overall the room was outstanding. Gym not used. Breakfast - sub-par. Bisquits unable to cut even with plastic knife.
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酒店回复: Thankyou for taking time to provide feedback for your stay with us here in Kingdom City. We are glad you enjoyed the clean room! Your feedback will help us continue to improve our service.
1.0分
其他
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Worst check I ever experienced. No one at front desk. Rang door bell for 10 min. Had to yell in the door. Finally had to call and they were on the second floor. After that very rude and did not care we couldn’t get in. Absolutely a disgraceful experience. I will be talking with the manager in the morning.
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酒店回复: Dear Guest,I would like to apologize for the inconvenience you experienced during Check-In. Hopefully you will give us a chance in the future to show this experience was an exception. Please travel safely and have a wonderful Fall season!
4.0分
其他
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We stayed 2 nights for a golf tournament. Staff was friendly. Breakfast had great options. Room was mostly clean. It looked like they missed vacuuming and they didn't take trash the first day but did leave clean towels. When we got back after first day, our key cards didn’t work because they had only been set for one night not two, minor inconvenience. The back door key card system didn’t always work either. Also swimming pool was not avaliable which was not advised on check in but when heading to the pool and found sign on door.
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酒店回复: Dear Megan,Thankyou for taking time to provide feedback for your stay with us here in Kingdom City. Feedback like yours helps us continue to improve our service. I hope you will give us a chance to serve you again in the future if you are in the Columbia/Kingdom City area!
5.0分
家庭亲子
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Room and bathroom was spotless, even grate in the bathroom ceiling and corners.
The breakfast was awesome wirh hot and cold choices including bacon and sausage and the ability to make pancakes.
The staff were all pleasant and easy to understand.
Everything went smoothly, a real delight.
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酒店回复: Thankyou Suzanne! We are glad you enjoyed your stay with us here in Kingdom City. Please have a wonderful fall season!
出色地
伟大的
好的
The staff really made this a great stay for me. Check-in and night staff were friendly. The staff that maintained the breakfast area were super-friendly. They made me feel welcomed.
The staff was very nice and helpful. The pool and gym are great too. But the breakfast options and coffee were a 10. This is the nicest, cleanest place to stay in this area for sure.
The breakfast had everything I was looking for, as a diabetic. Wonderful service and very friendly staff.
Room large, handicapped suite, clean, tasteful. Only comment was bedding where sheets “short-sheeted and needed adjusting. Overall the room was outstanding. Gym not used. Breakfast - sub-par. Bisquits unable to cut even with plastic knife.
Worst check I ever experienced. No one at front desk. Rang door bell for 10 min. Had to yell in the door. Finally had to call and they were on the second floor. After that very rude and did not care we couldn’t get in. Absolutely a disgraceful experience. I will be talking with the manager in the morning.
We stayed 2 nights for a golf tournament. Staff was friendly. Breakfast had great options. Room was mostly clean. It looked like they missed vacuuming and they didn't take trash the first day but did leave clean towels. When we got back after first day, our key cards didn’t work because they had only been set for one night not two, minor inconvenience. The back door key card system didn’t always work either. Also swimming pool was not avaliable which was not advised on check in but when heading to the pool and found sign on door.
Room and bathroom was spotless, even grate in the bathroom ceiling and corners.
The breakfast was awesome wirh hot and cold choices including bacon and sausage and the ability to make pancakes.
The staff were all pleasant and easy to understand.
Everything went smoothly, a real delight.