酒店回复: Thank you for taking the time to share your experience following your stay at Candlewood Suites Sumner. We're very glad to hear that your overall stay was great, and we truly appreciate your understanding and patience.We want to sincerely apologize for the confusion and stress caused on the day of your arrival. That is certainly not the experience we aim to provide, and we understand how unsettling it must have been to receive that call and face uncertainty about your reservation. While we're glad the situation was ultimately resolved and you were able to stay in your originally booked room, we recognize that the lack of clear and timely communication added unnecessary concern.Your feedback is incredibly valuable and will be shared with our team to help improve our processes and ensure better communication moving forward. Thank you again for staying with us, and we hope to have the opportunity to welcome you back for a seamless and relaxing experience in the future
酒店回复: Thank you for sharing your kind review—we’re so glad to hear you had a great stay with us at Candlewood Suites Sumner!It’s wonderful to know that our peaceful location provided a quiet and comfortable environment for both you and your dogs, especially during the 4th of July. We understand how important it is for pet owners to find a calm place during the holiday, and we’re happy we could provide that sense of relief and relaxation.We truly appreciate you choosing to stay with us and hope to welcome you—and your furry companions—back again soon!
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很棒的地方，但价格昂贵
很棒的小地方，住宿费超级贵
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酒店回复: Thank you for taking the time to leave a review of your recent stay at Candlewood Suites Sumner. We’re truly sorry to see that your experience did not meet your expectations, and we regret that we didn’t have the opportunity to address any concerns during your visit.We hope to have the chance to welcome you back in the future and provide you with the experience you deserve.
这次入住体验超棒！酒店位置绝佳，紧邻商务区，出行十分便利，周边餐饮选择也很多。前台办理入住迅速又高效，服务人员热情周到，从进门起就让人倍感舒心。房间设施高端齐全，床品舒适，办公桌椅高度正合适，无线网络稳定。除了没有早餐，其他都很不错。前台人员也很热情的帮忙办理了延迟退房。
谢谢
住宿总体来说很棒。唯一的小问题是，预订当天我接到了Candlewood的电话，说他们误订了我们的房间，无法给我们安排我们预订的房间。我要求换一间同等或更好的房间，他们一直说会给我回电话。最后他们说他们解决了问题，把我们安排到了原来的房间，但这几个小时让我有点困惑和担心。
妻子很喜欢这里香气扑鼻的床单和干净整洁的房间。床很舒服，枕头也很棒，厨房里配备了做饭和清洁所需的所有用具。
入住时，他们告诉我单卧大床房已经订完了，问我能不能便宜50美元订一张单间大床房。到了房间，发现是一张单间大床房，但我们很累，第二天还要打比赛。退房时，他们告诉我，我被收取了单卧房的全额房费，因为*******已经从我的卡上扣款了，值夜班的人搞错了，有很多单卧房空着，而且我住的那间房没有办法打印收据，因为是*******从我的卡上扣款的，而不是他们。然后她就跑去说电脑系统是新的，她不知道怎么从电脑上打印任何东西。她看到我的孩子穿着比赛的衣服，知道我急着要离开。显然，他们不喜欢*******榨干他们的利润，所以他们给了我们一间小一点的房间，把差价装进了自己的口袋。*******应该把这家酒店从他们的网站上删除。而且，这更像是一个适合住一周的酒店。我选择这里只是因为它离得近，而且我需要一间卧室，这样我的家人可以睡觉，而我则可以处理一些文件。
她说她第二天和*******谈完后会打电话过来，但她一直没打。她在游戏过程中留言说，明天早上需要登录她老板的电脑。
位置很好。我们拿到了一间房的钥匙，开门的时候发现房间里还有人。所以我们不得不回到前台换一间新房。折叠沙发床根本没有床上用品，不过很快就有人送来了。总而言之，这次入住体验不错，只是有一些小问题。我们还会再来的。
我在这里的住宿体验糟透了。我住的时候，行李被偷了。他们偷走了我的AirPods和路易威登钱包。我们试图追踪我的AirPods，他们说它们在西塔科！而机场在萨姆纳。所以我打电话问他们有没有在我住的房间登记过人，退房后前台说还没有人入住，这证实了是他们的清洁工，或者他们自己！他们几乎告诉我他们对此无能为力！千万不要住在这里！！！
非常棒的体验
宾客服务非常友好。房间非常漂亮、舒适、干净。
7月4日晚上入住。房间内没有烟花爆竹的噪音。酒店所在的工业区相对安静。
很棒的地方，但价格昂贵
很棒的小地方，住宿费超级贵