Had to change rooms three times due to things not working. Either had scalding hot water or freezing cold, no in between. Staff was accommodating but thee moves was a bit much.
4.0分
商务出差
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The room looks a bit run down. We have been staying at this hotel for years and this was the first time it didn’t feel the same. Carpet squares were not sticking to the floor, room smells musty, chair was partially broken, when moving the chair it would move the carpet squares underneath.
3.0分
其他
Wanted a suite for 5 people. They didn't have one in pictures. One elevator that was really slow. We won't be going back.
3.0分
其他
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New girl at check in was snapped at by her supervisor when some type of error was made. The breakfast area was not staffed with food running out as well as utensils. Our room was not cleaned after our first night. We were told we had to ask that it be done. We will not return.
4.0分
其他
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Not a bad place to stay. It is geared more for workers that are in the area for a short time. Didnt get to do rhe breakfast due to a surgery check in but it sure smelled good on the way by. Pillows left a lot to be desired.
2.0分
其他
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The lock didn't work on our door. Requested a room with a working lock. Person working came and checked to make sure the lock really didn't work. Deadbolt like lock still didn't work for him, but the flap to keep the door open did. Was told that would be fine to keep the door locked. Asked again for a room with a functioning lock. Was given key to a new room. The new room had dirty towels on the bathroom, and the bed did not appear to have been touched. It was obvious the room had not been cleaned. We requested our money back and went to another hotel. Had previously stayed when owned by flag point, quality inn was lacking in quality.
5.0分
家庭亲子
Very quiet friendly and helpful
A little short staffed
Bed was great and room very clean
4.0分
其他
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A pleasant stay
The front desk staff were very friendly. Check-in process was quick and easy. We had a kingsize bed that was super comfortable. Our room was clean. Nice shower with plenty of hot water and good water pressure. The breakfast had a nice variety of items to choose from including scrambled eggs, sausage patties, biscuits with sausage gravy, shredded cheese, waffles, cereal, yogurt, milk, juice and coffee. We would definitely stay at this hotel again.
3.0分
情侣出游
I really like staying at this property, but our room number 21 the carpet was really dirty and the shower knob did not work right other than that it was OK
2.0分
商务出差
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This the 2nd time we have stayed at the property and this time the room we got was nasty (no other way to put it). Stains on the furniture and carpet, bathroom was dirty with long hairs stuck to the walls. The bedding was CLEAN so that was a plus!! I only to my shoes off to hop into bed and shower and would only touch the white sheets. The room just left an icky feel on you....needs a good cleaning and update!!! Never swam but the pool had a green tint to it. Next time I will pay more for a better hotel!
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酒店回复: Thank you for sharing your experience. We regret that your stay wasn’t as comfortable as it should have been, and we’ll work on addressing the issues. We’d love the opportunity to make things right next time.”
Had to change rooms three times due to things not working. Either had scalding hot water or freezing cold, no in between. Staff was accommodating but thee moves was a bit much.
The room looks a bit run down. We have been staying at this hotel for years and this was the first time it didn’t feel the same. Carpet squares were not sticking to the floor, room smells musty, chair was partially broken, when moving the chair it would move the carpet squares underneath.
Wanted a suite for 5 people. They didn't have one in pictures. One elevator that was really slow. We won't be going back.
New girl at check in was snapped at by her supervisor when some type of error was made. The breakfast area was not staffed with food running out as well as utensils. Our room was not cleaned after our first night. We were told we had to ask that it be done. We will not return.
Not a bad place to stay. It is geared more for workers that are in the area for a short time. Didnt get to do rhe breakfast due to a surgery check in but it sure smelled good on the way by. Pillows left a lot to be desired.
The lock didn't work on our door. Requested a room with a working lock. Person working came and checked to make sure the lock really didn't work. Deadbolt like lock still didn't work for him, but the flap to keep the door open did. Was told that would be fine to keep the door locked. Asked again for a room with a functioning lock. Was given key to a new room. The new room had dirty towels on the bathroom, and the bed did not appear to have been touched. It was obvious the room had not been cleaned. We requested our money back and went to another hotel. Had previously stayed when owned by flag point, quality inn was lacking in quality.
Very quiet friendly and helpful
A little short staffed
Bed was great and room very clean
A pleasant stay
The front desk staff were very friendly. Check-in process was quick and easy. We had a kingsize bed that was super comfortable. Our room was clean. Nice shower with plenty of hot water and good water pressure. The breakfast had a nice variety of items to choose from including scrambled eggs, sausage patties, biscuits with sausage gravy, shredded cheese, waffles, cereal, yogurt, milk, juice and coffee. We would definitely stay at this hotel again.
I really like staying at this property, but our room number 21 the carpet was really dirty and the shower knob did not work right other than that it was OK
This the 2nd time we have stayed at the property and this time the room we got was nasty (no other way to put it). Stains on the furniture and carpet, bathroom was dirty with long hairs stuck to the walls. The bedding was CLEAN so that was a plus!! I only to my shoes off to hop into bed and shower and would only touch the white sheets. The room just left an icky feel on you....needs a good cleaning and update!!! Never swam but the pool had a green tint to it. Next time I will pay more for a better hotel!