酒店回复: Hola, Andrea: Esperamos que te encuentres muy bien. Nos complace mucho saber que disfrutaste de tu experiencia en Santo Manglar y agradecemos de corazón la confianza depositada en nosotros. Será un honor recibirle de nuevo en este espacio de bienestar y conexión con la naturaleza. Feliz día
Arrive at the hotel on the 31st December 2022 and we couldn’t pay the bill as receptionist had no wifi connections. The room key was hard to open the hotel door. Took awhile to get it moving, once inside my hotel room. No fridge or coffee machine to make coffee. Shower was freezing no hot water. The food at the restaurant was awful, they Serves us rotten fish with random vegetables and deep fried plantain pancakes loaded in salt. The two night we stayed here no wifi and food available isn’t great at all. It’s best to hire a car and drive to Cartagena and use the lovely restaurants available. I wouldn’t recommend this hotel at all. The service is extremely slow and no one speaks English. The hotel room is a walking hazard area.
基础设施非常好，保存完好。我们住的房间非常完美，有阳台和非常漂亮的浴室。游泳池很大，装饰得非常好。餐厅的食物很美味。我推荐 Poke bowl 和 zarzuela。从我们到达的那一刻起，Paola 的服务就非常出色，餐厅的 Eduardo 对我们的要求非常细心。
一个令人惊叹的水疗中心，一个你必须参观的秘密。从您抵达直至您入住结束，酒店都会给予您无微不至的关注。水疗套餐非常bibe设计，具有奢华的体验。细节令人难以置信。食物很美味，服务非常好，非常独特，因为我不接待那么多人，所以可以充分享受水疗。他们在这个天堂般的地方停留。
Arrive at the hotel on the 31st December 2022 and we couldn’t pay the bill as receptionist had no wifi connections. The room key was hard to open the hotel door. Took awhile to get it moving, once inside my hotel room. No fridge or coffee machine to make coffee. Shower was freezing no hot water. The food at the restaurant was awful, they Serves us rotten fish with random vegetables and deep fried plantain pancakes loaded in salt. The two night we stayed here no wifi and food available isn’t great at all. It’s best to hire a car and drive to Cartagena and use the lovely restaurants available. I wouldn’t recommend this hotel at all. The service is extremely slow and no one speaks English. The hotel room is a walking hazard area.