First the property doesn't affiliate with *******. The room was dirty,outdated. The bath and shower was 3 different colors. No hot water. Will not stay there again. Do not recommend
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酒店回复: Dear Michael,Thank you for sharing your experience at Hotel O Oskaloosa - Hwy 63/92. We regret that your stay did not fully meet expectations and apologize for the inconvenience during check-in. We’re glad to hear, however, that our manager was able to assist you promptly with your room concern. Your feedback helps us improve our service for future guests.Sincerely,LisaHotel O Oskaloosa - Hwy 63/92
1.0分
其他
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Don't stay here!
This had to be the dirtiest most run down places I've ever stayed. Cockroaches, nothing clean in there. No phone (not that anyone needs one anymore) no coffee pot. The a/c didn't work. The list goes on!
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酒店回复: Hi! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
2.0分
其他
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Substandard stay
Hotel was very dirty. Hallway carpets dirty. Room Carpet and bathroom dirty. Mold and mildew in shower stall. Microwave didn’t work. Keep blowing the power when we tried to use it. Tv remotes did not work. Only one trash can. Not enough towels. No Kleenex.
5.0分
朋友出游
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Love staying here during the Nationals. They are always friendly and take care of us. The housekeeper always makes sure we have fresh towels and wash rags. The liquor store and cigar shop connected is a bonus.
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酒店回复: Hi, Shaun! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa
4.0分
商务出差
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Good enough
Much better experience than the last time I stayed here. It was the only hotel in the area available for this weekend, so that’s why I went back. My neighbors were outside talking at the top of their lungs until two in the morning, but that’s not the hotels fault. The air conditioner worked great and the water was hot and The room was clean.
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酒店回复: Hi, Dean! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Eva
1.0分
家庭亲子
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The only thing that was good was the lady January who helped us get the tv to work for about an hour ... it was not fit for kids .. the hallways were filthy there was propane tanks and pesticide containers in the hallway by the stairs hair in several spots in the bathroom. I took alot of pics... and they overcharge me almost my room was supposed to only be $130.02 thru ******* and they charged us $342.00 waiting for it to get refunded very angry and the liquor store attached to the hotel smells like rotting meat inside..... like I said the best and only good thing about this hotel is their front desk lady named January
1.0分
家庭亲子
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Dead bugs on the floor upon check-in, AC was not working in the first room, and it was 90° outside, then they switched us rooms for the second night. and there were still dead bugs on the floor in the bathroom and on the vanity.
1.0分
其他
I didn't like anything about this place it's so dirty, door not closing properly, birds nest all in hallway, carpet very dirty nasty looking, more and more
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酒店回复: Hi, Bostin! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
1.0分
其他
Waiting to get my damage deposit back on my cc. Contacting credit card co.
We walked in room and walked out. Check room out prior to paying.
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酒店回复: Apologies for the inconvenience caused, Barbara! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Eva
1.0分
朋友出游
The receptionist was very rude. Didnt tell us online there was a 100 dollar deposit. We've stayed multiple times a year but wont b anymore
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酒店回复: Hi, Kindra! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
First the property doesn't affiliate with *******. The room was dirty,outdated. The bath and shower was 3 different colors. No hot water. Will not stay there again. Do not recommend
Don't stay here!
This had to be the dirtiest most run down places I've ever stayed. Cockroaches, nothing clean in there. No phone (not that anyone needs one anymore) no coffee pot. The a/c didn't work. The list goes on!
Substandard stay
Hotel was very dirty. Hallway carpets dirty. Room Carpet and bathroom dirty. Mold and mildew in shower stall. Microwave didn’t work. Keep blowing the power when we tried to use it. Tv remotes did not work. Only one trash can. Not enough towels. No Kleenex.
Love staying here during the Nationals. They are always friendly and take care of us. The housekeeper always makes sure we have fresh towels and wash rags. The liquor store and cigar shop connected is a bonus.
Good enough
Much better experience than the last time I stayed here. It was the only hotel in the area available for this weekend, so that’s why I went back. My neighbors were outside talking at the top of their lungs until two in the morning, but that’s not the hotels fault. The air conditioner worked great and the water was hot and The room was clean.
The only thing that was good was the lady January who helped us get the tv to work for about an hour ... it was not fit for kids .. the hallways were filthy there was propane tanks and pesticide containers in the hallway by the stairs hair in several spots in the bathroom. I took alot of pics... and they overcharge me almost my room was supposed to only be $130.02 thru ******* and they charged us $342.00 waiting for it to get refunded very angry and the liquor store attached to the hotel smells like rotting meat inside..... like I said the best and only good thing about this hotel is their front desk lady named January
Dead bugs on the floor upon check-in, AC was not working in the first room, and it was 90° outside, then they switched us rooms for the second night. and there were still dead bugs on the floor in the bathroom and on the vanity.
I didn't like anything about this place it's so dirty, door not closing properly, birds nest all in hallway, carpet very dirty nasty looking, more and more
Waiting to get my damage deposit back on my cc. Contacting credit card co.
We walked in room and walked out. Check room out prior to paying.
The receptionist was very rude. Didnt tell us online there was a 100 dollar deposit. We've stayed multiple times a year but wont b anymore