酒店回复: Dear Guest,Thank you for sharing your feedback with us. We are sorry to learn that aspects of your stay did not meet expectations, and we understand how this impacted your overall impression.We appreciate your comments on the breakfast offerings and fruit selection. Your note about our convenient location and nearby attractions is also much valued.Our team strives to provide a fresh, comfortable environment and a consistently enjoyable dining experience. We remain committed to delivering the high standards our guests expect.We hope to have the opportunity to welcome you again and provide a more seamless stay.NATALINOCOSCIANH Collection Grand Sablon

酒店回复: Dear ShanshuinanhaiYour kind words are greatly appreciated. We take great pride in maintaining the cleanliness of our rooms and ensuring our guests start their day with a rich and satisfying breakfast. It's heartwarming to hear that you found our service to be friendly, as we always strive to create a welcoming atmosphere. We hope to have the pleasure of welcoming you back soon.Best regards.

酒店回复: Dear WeChat30927****Thank you for sharing your feedback. We are pleased to know you found your experience positive overall.We appreciate your note about the winter season. Our team strives to ensure a comfortable and enjoyable stay year-round, and your perspective is valuable to future travelers.We look forward to welcoming you again and providing another pleasant visit.NATALINOCOSCIANH Collection Grand Sablon

酒店回复: 尊敬的客人，感谢您对酒店优越位置的评价和赞扬。我们确保照顾好所有客户，阅读您的评论会激励我们走得更远！我们非常抱歉，并接受我们对您在住宿期间遇到的不便的道歉。请放心，我们将与相关部门和管理层分享您的反馈，以便采取措施防止将来再次发生这种情况。我们的客户服务随时可用，以便为您在住宿期间的任何要求找到最佳解决方案。希望下次在布鲁塞尔的 NH Collection Grand Sablon 见到您 Natalino Coscia - 客户关系经理

酒店回复: Dear Guest Thank you for taking time to share your experience at the NH Collection du Grand Sablon. we are very happy that you enjoyed your stay in our hotel. I hope to see you again and thank you again for your comment and interest for NH Collection Grand Sablon Best regards Natalino Coscia

酒店回复: Dear Guest Thank you for taking the time to share your experience after your stay at the NH Collection Grand Sablon. Please accept my apologies that you left our hotel feeling disappointed. Rest assured we have investigated your feedback concerning the poor condition of the floor in the bathroom and bedroom and are taking necessary action to ensure our typically high standards are retained. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Natalino Coscia - Guest Relations Manager

酒店回复: Dear Trinfall,It is truly delightful to hear that you had a satisfying experience at our hotel. The peaceful ambience of our rooms is something we take great pride in, and it brings us immense satisfaction knowing you appreciated it.Moreover, we are pleased that you found our location convenient. We strive to offer our guests the best of both worlds - a tranquil retreat that is also easily accessible.Your compliment regarding our breakfast delights us. We always aim to provide a variety of options that cater to all tastes and preferences.We look forward to welcoming you back in the future.Best Regards.NATALINOCOSCIANH Collection Grand Sablon

酒店回复: Dear Guest Thank you for your comment and praise on the exceptional location of the hotel. We make sure to look after all our customers and read your comment boost us to go even further! Our mission remains the fulfillment of your expectations. your feedback is very appreciated as well .Hope to see you next time In Brussels at the NH Collection Grand Sablon Natalino Coscia - Guest Relations Manager

酒店回复: 亲爱的 Rustam_MGN，感谢您的评论和推荐，我们确保照顾好所有客户，阅读您的评论会激励我们走得更远！我们的客户服务随时待命，为您在入住期间的任何要求找到最佳解决方案。希望下次在布鲁塞尔的 NH Collection Grand Sablon 见到您 Natalino Coscia - 客户关系经理