酒店回复: Dear Changhui,Thank you so much for staying with us at the Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.
We had originally booked the Coral but two days after our arrival date the hotel was to close to complete renovations. That was a perk for us because we were upgraded to the Royal. It was a great hotel right in the middle of the property. The waterpark was awesome and the food was great. The food can get expensive but we decided to eat big breakfasts, have a small snack around lunch time and then have dinner. We ate at Marina Pizza the first night and it was so good, we would have ate there again but they also shut down for updates. Ate at Claudio’s multiple times bc we loved it so much. The Shake Shack was great. We purchased the refillable drink and it was so worth it. It was enough for my husband and I to share alcoholic drinks and the kids used it for refillable sodas.
My favorite pool was the Grotto Pool tucked away and the most peaceful. The kids loved the waterslides and my favorite was the rapid river. It’s gets little intense in areas, pay attention.
The beaches were nice and our favorite was cove beach. The snorkeling was amazing and we saw turtles, fish, and a stingray and nurse shark. The lifeguards there were great and very attentive to all situations. Unfortunately, some people got upset when they decided to shut the beaches down later in our trip because the hurricane had passed right off the coast. Even with the protection of the cove beach the rip tides were intense, they made the right choice. Overall this was a great trip for our family.
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酒店回复: Dear Christine,Thank you for sharing your experience. We're delighted to hear that your family enjoyed the upgrade to the Royal and made the most of the amenities—from the waterpark and dining options to the peaceful Grotto Pool and exciting snorkeling at the beach.Your thoughtful approach to meals and the refillable drink option clearly enhanced your stay, and it’s great to know our team and lifeguards left a positive impression. We also appreciate your understanding of the beach closures due to weather conditions—guest safety is always a top priority.We’re so pleased your trip was a memorable one, and we hope to welcome you back again soon.
5.0分
其他
The staff are so nice and friendly and will go above and beyond to help you, or ensure you’re satisfied.
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酒店回复: We're thrilled to hear that our team made such a positive impression and went the extra mile to ensure your satisfaction. We can't wait to welcome you again paradise!
5.0分
家庭亲子
Loved everything! My thrid time in Atlantis. I did stay in Royal because of complimentary upgrade.
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酒店回复: Dear Aleksandr,Thanks so much for your lovely feedback! We’re thrilled to hear you loved everything about your stay—and even more excited that you were a returning guestIt’s great to know the complimentary upgrade made a difference. We truly appreciate your continued support of the Atlantis brand and can’t wait to welcome you back again soon.
这家亚特兰蒂斯比较旧了，而且也比较小，规模也不及迪拜的大。房间第二天都没有打扫，连毛巾都没有换，这个服务就比较不到位了。主要是巴哈马的水域太美了，否则也不要特地过去住这酒店。而且室外娱乐设施在下午5点就关闭了。
虽然这家度假村本应是我们拿骚之行的“亮点”，但行程中发生的一些事情让我们重新考虑，如果再来这里，是否还会选择入住。
优点：度假村内有丰富的野生动植物、各式植物和水上乐园，能让您在这里尽享欢乐。度假村内的餐饮选择也很多样。
缺点：这里的餐食平均每人每餐约30美元，但味道平平，不值这个价。酒店设施比较老旧，我们房间里有些东西不太好用，比如空调噪音大、吹风机坏了。
非常糟糕的地方：我们房间被收取了一笔我们根本没有使用的费用，至今仍在努力申诉中。酒店员工在将消费记到您房间账单上时，不会询问您的姓氏，只问房号。这似乎意味着任何人都可以随意将任何消费记到您的房间账单上。
这次入住的房间非常舒适，装修精致，设施齐全，尤其是窗外的风景令人心旷神怡，无论是白天还是夜晚都能欣赏到美丽的景色。然而，客房服务的效率确实有待提升，无论是送餐还是清洁服务，等待时间都较长，影响了整体的入住体验。希望酒店能够在这方面加以改进，提升服务速度，这样会让客人的体验更加完美。总体来说，房间和风景都很棒，但服务速度确实太慢
我觉得一切都挺好的。
酒店水上乐园非常好玩，餐厅基本都需要预约，人一多就有点儿超负荷
下午4点入住，但是退房时间太早11:00
极品中的极品，非常好，但应该包含早餐。所有东西都很贵。一盘菜加饮料要40美元甚至更多。总之，他们应该提供自助餐。
We had originally booked the Coral but two days after our arrival date the hotel was to close to complete renovations. That was a perk for us because we were upgraded to the Royal. It was a great hotel right in the middle of the property. The waterpark was awesome and the food was great. The food can get expensive but we decided to eat big breakfasts, have a small snack around lunch time and then have dinner. We ate at Marina Pizza the first night and it was so good, we would have ate there again but they also shut down for updates. Ate at Claudio’s multiple times bc we loved it so much. The Shake Shack was great. We purchased the refillable drink and it was so worth it. It was enough for my husband and I to share alcoholic drinks and the kids used it for refillable sodas.
My favorite pool was the Grotto Pool tucked away and the most peaceful. The kids loved the waterslides and my favorite was the rapid river. It’s gets little intense in areas, pay attention.
The beaches were nice and our favorite was cove beach. The snorkeling was amazing and we saw turtles, fish, and a stingray and nurse shark. The lifeguards there were great and very attentive to all situations. Unfortunately, some people got upset when they decided to shut the beaches down later in our trip because the hurricane had passed right off the coast. Even with the protection of the cove beach the rip tides were intense, they made the right choice. Overall this was a great trip for our family.
The staff are so nice and friendly and will go above and beyond to help you, or ensure you’re satisfied.
Loved everything! My thrid time in Atlantis. I did stay in Royal because of complimentary upgrade.