酒店回复: Dear Kip,Thank you for taking the time to share your feedback. We appreciate your comments and are glad to hear that your stay was satisfactory overall. Our team is committed to delivering a comfortable experience, and we value your insights as they help us continuously improve. We look forward to welcoming you again and ensuring that your next stay exceeds your expectations. Your feedback is truly important to us, and we are grateful for your input.Sincerely, Hotel Manager
3.0分
其他
The bed was not comfortable. It was hard with my back issues. I have to have a soft bed if you like hard beds this is the place to stay if not stay away.
展开
酒店回复: Dear Guest,Thank you for staying with us and sharing your experience. We are glad the rest of your stay met expectations and truly appreciate your feedback about mattress firmness. We have noted this for our rooms team as we continually review comfort options for guests with different preferences including back concerns. We would love to welcome you back and ensure the perfect sleep experience next time.Sincerely, Hotel Manager
3.0分
家庭亲子
The bathroom sink was broken. The metal frame holding the bed was very noisy. For the price of the place one would expect for it to be better.
展开
酒店回复: Dear Guest,Thank you for staying with us and for sharing your observations. We truly value your feedback and are glad you chose our hotel. We have already passed your comments about the bathroom sink and bed frame noise to our maintenance team for immediate inspection and repair. We are committed to delivering exceptional comfort at every price point and would love to welcome you back for the flawless stay you deserve.Sincerely, Hotel Manager
4.0分
其他
Hotel needs updates.
Dim lighting in the lobby area and our room. Lobby furniture needs to be replaced.
展开
酒店回复: Dear Guest,Thank you for taking the time to share your impressions of your visit. Your feedback regarding the lighting and furniture has been noted and shared with our management team for review. We aim to maintain comfortable, well-designed spaces for our guests, and insights like yours help us prioritize improvements that enhance the overall atmosphere. We appreciate your thoughtful observations and hope to provide a refreshed experience on your next stay.Sincerely, Hotel Manager
4.0分
其他
Room was on highway side, very loud, and construction was loud, went to late in the evening. Ask for a room on the backside. Otherwise, it was great!
展开
酒店回复: Dear Guest,Thank you for your kind feedback and great rating. We are glad you enjoyed your stay overall and appreciated the quality of our accommodations. We regret the inconvenience caused by the highway and construction noise and recommend requesting a room on the quieter backside for future visits. Your comments help us enhance guest comfort, and we look forward to welcoming you back for a more peaceful and enjoyable stay.Sincerely, Hotel Manager
1.0分
其他
展开
Never again. The toilet was stopped up. The front desk person handed me a plunger and was forced to fix the issue myself. When i asked him about the cable channels, he said he did not know, he watches his laptop.
展开
酒店回复: Dear Guest,Thank you for sharing your feedback. We have noted your comments regarding the room issues and front desk service, and these will be reviewed with the appropriate teams to enhance guest experience. Your input is valuable in guiding improvements, and we look forward to the opportunity to provide a more comfortable and attentive stay for you in the future.Sincerely, Hotel Manager
5.0分
家庭亲子
展开
Booked when all was booked! Staff went above and beyond, at every level! It was so much more affordable than area hotels! All was above and beyond expectations! Best breakfast AND evening eats options (so unusual)! Rooms were clean, quiet and comfortable—bathroom was updated. Such a pleasant diamond in the rough!
展开
酒店回复: Dear Stacey,Thank you for your fantastic review! We are thrilled to hear that our staff went above and beyond to meet your needs and that you found the value, cleanliness, and comfort exceeded your expectations. It’s wonderful to know you enjoyed both the breakfast and evening dining options as well. We truly appreciate your kind words and are so glad you found us to be a pleasant surprise. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
1.0分
其他
展开
Except for Minnie the staff was not friendly at all. Rude and doing stuff in the back alley with some other people?
Breakfast was low quality and poorly ran. Nobody except Minnie cares about anything.
展开
酒店回复: Dear Timothy,Thank you for taking the time to share your experience. We are pleased to hear that Minnie made a positive impression and provided you with attentive service. Your feedback regarding staff interactions and breakfast quality is very important and will be carefully reviewed with the team. We are committed to ensuring every guest receives the level of service and hospitality they deserve, and your observations will guide our improvement efforts. We value your input and perspective.Sincerely, Hotel Manager
3.0分
其他
People friend but place needs work
Stayed as waited too late to get anything else. Really needs some clean up and remodeling
展开
酒店回复: Dear Theresa,Thank you for sharing your experience. We are glad you found the people friendly, as warm service is something we take pride in. Your comments about the need for cleanup and remodeling are important and will be carefully considered as we continue making improvements. Feedback like yours helps guide us in enhancing both comfort and quality for future stays.Sincerely, Hotel Manager
3.0分
商务出差
展开
Not what I expected. There were people hanging around the parking lot. Presence of police cars answering calls at the property. No smoking yet the second floor stank of cigarette smoke. Worn out furniture in common areas.
展开
酒店回复: Dear Steven,Thank you for your review. We understand how important it is for guests to feel comfortable and at ease throughout their stay. The concerns you raised regarding activity around the property and the condition of shared spaces have been noted and will be reviewed with our team. We remain committed to providing a well-maintained and welcoming environment and appreciate your feedback as part of that effort.Sincerely, Hotel Manager
好的
The bed was not comfortable. It was hard with my back issues. I have to have a soft bed if you like hard beds this is the place to stay if not stay away.
The bathroom sink was broken. The metal frame holding the bed was very noisy. For the price of the place one would expect for it to be better.
Hotel needs updates.
Dim lighting in the lobby area and our room. Lobby furniture needs to be replaced.
Room was on highway side, very loud, and construction was loud, went to late in the evening. Ask for a room on the backside. Otherwise, it was great!
Never again. The toilet was stopped up. The front desk person handed me a plunger and was forced to fix the issue myself. When i asked him about the cable channels, he said he did not know, he watches his laptop.
Booked when all was booked! Staff went above and beyond, at every level! It was so much more affordable than area hotels! All was above and beyond expectations! Best breakfast AND evening eats options (so unusual)! Rooms were clean, quiet and comfortable—bathroom was updated. Such a pleasant diamond in the rough!
Except for Minnie the staff was not friendly at all. Rude and doing stuff in the back alley with some other people?
Breakfast was low quality and poorly ran. Nobody except Minnie cares about anything.
People friend but place needs work
Stayed as waited too late to get anything else. Really needs some clean up and remodeling
Not what I expected. There were people hanging around the parking lot. Presence of police cars answering calls at the property. No smoking yet the second floor stank of cigarette smoke. Worn out furniture in common areas.