酒店回复: Dear Kip,Thank you for taking the time to share your feedback. We appreciate your comments and are glad to hear that your stay was satisfactory overall. Our team is committed to delivering a comfortable experience, and we value your insights as they help us continuously improve. We look forward to welcoming you again and ensuring that your next stay exceeds your expectations. Your feedback is truly important to us, and we are grateful for your input.Sincerely, Hotel Manager
5.0分
家庭亲子
展开
Booked when all was booked! Staff went above and beyond, at every level! It was so much more affordable than area hotels! All was above and beyond expectations! Best breakfast AND evening eats options (so unusual)! Rooms were clean, quiet and comfortable—bathroom was updated. Such a pleasant diamond in the rough!
展开
酒店回复: Dear Stacey,Thank you for your fantastic review! We are thrilled to hear that our staff went above and beyond to meet your needs and that you found the value, cleanliness, and comfort exceeded your expectations. It’s wonderful to know you enjoyed both the breakfast and evening dining options as well. We truly appreciate your kind words and are so glad you found us to be a pleasant surprise. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
1.0分
其他
展开
Except for Minnie the staff was not friendly at all. Rude and doing stuff in the back alley with some other people?
Breakfast was low quality and poorly ran. Nobody except Minnie cares about anything.
展开
酒店回复: Dear Timothy,Thank you for taking the time to share your experience. We are pleased to hear that Minnie made a positive impression and provided you with attentive service. Your feedback regarding staff interactions and breakfast quality is very important and will be carefully reviewed with the team. We are committed to ensuring every guest receives the level of service and hospitality they deserve, and your observations will guide our improvement efforts. We value your input and perspective.Sincerely, Hotel Manager
3.0分
其他
People friend but place needs work
Stayed as waited too late to get anything else. Really needs some clean up and remodeling
展开
酒店回复: Dear Theresa,Thank you for sharing your experience. We are glad you found the people friendly, as warm service is something we take pride in. Your comments about the need for cleanup and remodeling are important and will be carefully considered as we continue making improvements. Feedback like yours helps guide us in enhancing both comfort and quality for future stays.Sincerely, Hotel Manager
3.0分
商务出差
展开
Not what I expected. There were people hanging around the parking lot. Presence of police cars answering calls at the property. No smoking yet the second floor stank of cigarette smoke. Worn out furniture in common areas.
展开
酒店回复: Dear Steven,Thank you for your review. We understand how important it is for guests to feel comfortable and at ease throughout their stay. The concerns you raised regarding activity around the property and the condition of shared spaces have been noted and will be reviewed with our team. We remain committed to providing a well-maintained and welcoming environment and appreciate your feedback as part of that effort.Sincerely, Hotel Manager
5.0分
其他
The breakfast was not as fresh as it should’ve been at 8 AM but the staff was very friendly and great location
展开
酒店回复: Dear Kasey,Thank you for sharing your experience. We are pleased to know our staff made a positive impression and that you enjoyed the convenience of our location. Guest observations are important as they help us refine the experience we aim to deliver. While breakfast freshness is typically a point of pride, your comment is taken seriously by our team. We appreciate your feedback and look forward to offering an even better visit in the future.Sincerely, Hotel Manager
3.0分
情侣出游
展开
Front desk Anthony did a great job checking us in. Breakfast was disappointing. Was not serviced and not filled. So we didn't feel that the breakfast was as advertised.
展开
酒店回复: Dear Debra,Thank you for your feedback. We are glad to hear Anthony at the front desk provided great service during check-in. However, we regret that the breakfast did not meet expectations and appreciate you bringing this to our attention. Your comments will be shared with our team to ensure better service and replenishment going forward.Sincerely, Hotel Manager
5.0分
其他
The staff was friendly and helpful. Clean and comfortable room. Breakfast okay.
展开
酒店回复: Dear Joy,Thank you for your kind feedback. We are glad to hear you enjoyed a clean and comfortable room and found our staff to be friendly and helpful. It is great to know the overall experience met your expectations. Your note about breakfast is appreciated and will be shared with the team as we continue refining guest offerings. We hope to welcome you again on a future visit.Sincerely, Hotel Manager
2.0分
其他
The bed was squeaky, the bath tub had stains on the bottom and a disgusting stain on soap dish
展开
酒店回复: Dear Sanna,Thank you for your feedback. The concerns you raised regarding the condition of the bed and the cleanliness of the bathroom are important and deserve attention. A comfortable and well-maintained room is essential, and your comments highlight areas where improvement is clearly needed. We appreciate you taking the time to share your experience.Sincerely, Hotel Manager
4.0分
商务出差
展开
Never again
When I got there to check in there was a 100 dollar deposit required that I didn’t know about. I travel all over the country and never have this. I will not be staying at this hotel or any of its affiliates ever again
展开
酒店回复: Dear Joseph,Thank you for sharing your feedback. We sincerely apologize for the inconvenience regarding the deposit requirement. We understand how this unexpected charge could be frustrating, and we appreciate you bringing it to our attention. Your experience is important to us, and we will review our communication to ensure future guests are better informed. We truly regret that this situation has impacted your stay, and we hope you’ll consider giving us another opportunity in the future.Sincerely, Hotel Manager
好的
Booked when all was booked! Staff went above and beyond, at every level! It was so much more affordable than area hotels! All was above and beyond expectations! Best breakfast AND evening eats options (so unusual)! Rooms were clean, quiet and comfortable—bathroom was updated. Such a pleasant diamond in the rough!
Except for Minnie the staff was not friendly at all. Rude and doing stuff in the back alley with some other people?
Breakfast was low quality and poorly ran. Nobody except Minnie cares about anything.
People friend but place needs work
Stayed as waited too late to get anything else. Really needs some clean up and remodeling
Not what I expected. There were people hanging around the parking lot. Presence of police cars answering calls at the property. No smoking yet the second floor stank of cigarette smoke. Worn out furniture in common areas.
The breakfast was not as fresh as it should’ve been at 8 AM but the staff was very friendly and great location
Front desk Anthony did a great job checking us in. Breakfast was disappointing. Was not serviced and not filled. So we didn't feel that the breakfast was as advertised.
The staff was friendly and helpful. Clean and comfortable room. Breakfast okay.
The bed was squeaky, the bath tub had stains on the bottom and a disgusting stain on soap dish
Never again
When I got there to check in there was a 100 dollar deposit required that I didn’t know about. I travel all over the country and never have this. I will not be staying at this hotel or any of its affiliates ever again