酒店回复: Estimado Félix,Lamentamos saber que su experiencia no cumplió con sus expectativas. Agradecemos sus comentarios sobre la falta de orientación en recepción y tomaremos medidas para mejorar la comunicación sobre nuestros servicios. Gracias por hacérnoslo saber.Atentamente,EvaOYO Hotel Downtown Peoria I-74
2.0分
商务出差
My toilet was not flushing, after telling the front desk they told me they take care of it but they never did
1.0分
商务出差
My Room was Dirty , Smelled Like Mildew, Shower Needed Tobe Scrubbed w AJax Bleached or 409 .The Good Thing There was No Bed Buggs
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酒店回复: Hi David,Thank you for taking the time to share your feedback. We are very sorry to hear about the cleanliness issues you encountered during your stay at OYO Hotel Downtown Peoria I-74. This is certainly not the standard we aim to provide our guests, and we deeply apologize for the discomfort caused by the conditions of your room.Your comments regarding the mildew smell and shower have been noted, and we will address these concerns with our housekeeping and maintenance teams to ensure the room is thoroughly cleaned and properly maintained for future guests.We appreciate your feedback and hope you will consider staying with us again, as we strive to improve the overall guest experience.Best regards,The OYO Hotel Downtown Peoria I-74 Team
1.0分
其他
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Families Stay Away!
I strongly advise against staying at this hotel, as it is entirely unsuitable for travelers, particularly families with children. The property is in a deplorable state of disrepair, with broken windows that pose a safety hazard and cigarette stains on the drapes that contribute to an unclean and unpleasant environment. The sidewalks, gates, and doors are crumbling, making navigation around the premises unsafe and uninviting.
Moreover, the clientele frequenting the hotel raises serious concerns about security. The overall atmosphere feels unsettling, and the lack of maintenance suggests a complete disregard for guest comfort and safety. I would not recommend this establishment to anyone seeking a secure and pleasant lodging experience. Save your money and look elsewhere.
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酒店回复: Dear Chad,Thank you for taking the time to share your feedback about your stay at OYO Hotel Downtown Peoria I-74. We are truly sorry to hear about the issues you experienced and deeply regret that we did not meet your expectations for safety and comfort. Your concerns regarding the condition of the property and security are taken very seriously, and we are actively working with our management and maintenance teams to address these matters promptly.We appreciate your honest input, as it helps us improve. Should you wish to discuss your experience further, please feel free to reach out to us directly.Sincerely,OYO Hotel Downtown Peoria I-74 Team
2.0分
其他
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The only saving grace to this room was the bed, which was fantastic. The bedding was clean, but stained. The bathrrom looked clean, but there was a cockroach on the toilet paper, and then in the shower stall. The window had cracks like it was about to shatter. Several outlets didnt work. We definitely got what we paid for.
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酒店回复: Dear Guest,We sincerely apologize for the inconvenience you faced during your stay. We are addressing the pest issue and fixing the outlets and window immediately. Your feedback is invaluable, and we hope to welcome you back for a better stay.Warm regards, Team OYO
1.0分
商务出差
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This is perhaps, the worse place I’ve ever been to.
The room was nothing like what was advertised. I guess that’s what you get for trying to find a “cheap” place.
The room had a pungent smell and it was impossible for me and my partner to stay there given one of us has a chronic health concern.
We spoke to the gentleman in charge of the place and he said he’s sorry there’s nothing he could do and he couldn’t issue a refund either.
We quietly told him it’s fine and he can keep the money and we left as quickly as our feet could carry us.
I will not recommend this place to anyone.
1.0分
朋友出游
You’d be better off sleeping in your car..on any other side of town
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酒店回复: Dear Chelsea,Thank you for your feedback. We're sorry to hear that your experience at OYO Hotel Downtown Peoria I-74 did not meet your expectations. Your satisfaction is important to us, and we’re committed to making improvements. If you're open to sharing more details, we’d appreciate the opportunity to better understand and address your concerns.Best regards,NoahOYO Hotel Downtown Peoria I-74
1.0分
其他
Overall condition of property was not satisfactory. Did not stay. We were not comfortable.
3.0分
其他
AC unit had black spots so did not feel comfortable staying.
1.0分
其他
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Not a good place
Upon arrival, I was told that my reservation had been canceled even though we had called when we received the text message asking us to confirm the reservation. The room itself was extremely small and unkept. Neighborhood was very scary. Lots of people hanging out in the parking lot doing things they probably shouldn’t be.
接待处对于所提供的服务几乎没有提供任何指导，至少可以说，我们根本不知道有 wifi。
My toilet was not flushing, after telling the front desk they told me they take care of it but they never did
My Room was Dirty , Smelled Like Mildew, Shower Needed Tobe Scrubbed w AJax Bleached or 409 .The Good Thing There was No Bed Buggs
Families Stay Away!
I strongly advise against staying at this hotel, as it is entirely unsuitable for travelers, particularly families with children. The property is in a deplorable state of disrepair, with broken windows that pose a safety hazard and cigarette stains on the drapes that contribute to an unclean and unpleasant environment. The sidewalks, gates, and doors are crumbling, making navigation around the premises unsafe and uninviting.
Moreover, the clientele frequenting the hotel raises serious concerns about security. The overall atmosphere feels unsettling, and the lack of maintenance suggests a complete disregard for guest comfort and safety. I would not recommend this establishment to anyone seeking a secure and pleasant lodging experience. Save your money and look elsewhere.
The only saving grace to this room was the bed, which was fantastic. The bedding was clean, but stained. The bathrrom looked clean, but there was a cockroach on the toilet paper, and then in the shower stall. The window had cracks like it was about to shatter. Several outlets didnt work. We definitely got what we paid for.
This is perhaps, the worse place I’ve ever been to.
The room was nothing like what was advertised. I guess that’s what you get for trying to find a “cheap” place.
The room had a pungent smell and it was impossible for me and my partner to stay there given one of us has a chronic health concern.
We spoke to the gentleman in charge of the place and he said he’s sorry there’s nothing he could do and he couldn’t issue a refund either.
We quietly told him it’s fine and he can keep the money and we left as quickly as our feet could carry us.
I will not recommend this place to anyone.
You’d be better off sleeping in your car..on any other side of town
Overall condition of property was not satisfactory. Did not stay. We were not comfortable.
AC unit had black spots so did not feel comfortable staying.
Not a good place
Upon arrival, I was told that my reservation had been canceled even though we had called when we received the text message asking us to confirm the reservation. The room itself was extremely small and unkept. Neighborhood was very scary. Lots of people hanging out in the parking lot doing things they probably shouldn’t be.