酒店回复: We are so sorry we did not meet your expectations.
1.0分
商务出差
原文
翻译提供方：Google
房间很脏，恶臭难闻，酒店老旧失修，周边环境脏乱，停车也不方便。不推荐入住，体验非常糟糕。
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酒店回复: We apologize we did not meet your expectations. We will use your feedback to improve our guest experience.Moving forward, please let us know at the front desk if you are not satisfied with your room and we will do our best to accommodate you you to another room. We have remodeled half of the motel and I'm hoping we will be getting started on that soon.
4.0分
家庭亲子
Staff was very helpful. TV didn't work & no coffee pot in room but staff was right on it and got it done. Clean and good for the price
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酒店回复: Thank you so much for your business we greatly appreciate it. Hoping to see you again soon.
5.0分
其他
Donna worked arrangements and made my stay as planned. The rooms were clean and I had no issues whatsoever. Thank you!
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酒店回复: Thank you so much for your business, we greatly appreciate it and if there's any way possible of keeping my guest here, I will do it. Thanks again and hope to see you again soon.
4.0分
其他
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Nashville trip
Room was clean, but there was few thinks that need addressed. Coffee pot was broke and the microwave was not plugged in anywhere. Hot tub worked, but a few jets did not function.
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酒店回复: We apologize we did not meet your expectations. We will us your feedback to improve our guest experience. Moving forward, please let us know at the front desk if you are not satisfied with your room and we will do our best to accommodate you to another room.
3.0分
商务出差
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The Who place is kinda out dated and dumpy looking. The room was clean but the coffee pot was so nasty that it had left over coffee in it that had reduced to a tar substance and had grown mold. The basket where the coffee grounds go had a very old coffee bag in it that was all dried crusty and molded. The main door to the room has a quarter inch gap and you could literally see people walking by and it looked as if the lock would give if someone kicked it. I actually pushed the table up against it to feel more secure. Ac worked awesomely. The spa tub was nice and hot however half the jets in it didn’t work and the stopper was some a plastic piece that you set over top the drain and pray you didn’t accidentally hit it.
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酒店回复: We apologize we did not meet your expectations. We will use your feedback to improve our guest experience. Moving forward, please let us know at the front desk if you are not satisfied with your room and we will do our best accommodate you to another room.
1.0分
其他
Heat didn't work good, room was very dirty, was given the wrong room. Not happy with my stay
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酒店回复: We apologize we did not meet your expectations. We will use your feedback to improve our guest experience. Moving forward, please let us know at the front desk if you are not satisfied with your room and we will do our best to accommodate you to another room. The reservation center can only see when a room is available they don't know if the guest is staying over but we do apologize for the inconvenience.
2.0分
其他
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Could use renovation
Pool was closed and under repair. Rooms are worn with many issues (dirty floors, holes in doors and walls, molding missing). Some linen was found soiled once we checked into room. The customer service was excellent and staff was nice. We needed a clean blanket and staff accommodated with a new comforter. Same with hair dryer.
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酒店回复: We apologize we did not meet your expectations. We will use your feedback to improve our guest experience. Moving forward, please let us know at the front desk if you are satisfied with your room and we will do our best to accommodate you to another room but we were full this weekend for the concert.
3.0分
家庭亲子
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Check-in was easy, clean room but older attire, cool AC. Reserved King bed, got a queen, a little too firm. Fridge didn't work well. Parking was okay. Close to our destination, food and shopping.
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酒店回复: I'm so sorry we did not meet your expectations. But we were full this weekend and I tried to take care of everybody. Again thank you so much for your business.
我超喜欢带按摩浴缸的房间，非常棒！一切都很干净，闻起来也很舒服，工作人员也特别好。强烈推荐！
禁烟房。发现门的一侧破损，而且被人动过手脚，无法关上。以前有人闯入过。
一个枕头上有一块棕色的污渍。掀开被子，发现床单上有香烟头烧出的洞。暖气把窗帘吹了起来，窗户也暖和了，但房间可能没暖和。检查后发现，窗台下面垫了木板，但仍然有洞通向外面。浴缸里有一只很大的狼蛛。
我们只待了不到十分钟。网上显示的图片是假的。
房间很脏，恶臭难闻，酒店老旧失修，周边环境脏乱，停车也不方便。不推荐入住，体验非常糟糕。
Staff was very helpful. TV didn't work & no coffee pot in room but staff was right on it and got it done. Clean and good for the price
Donna worked arrangements and made my stay as planned. The rooms were clean and I had no issues whatsoever. Thank you!
Nashville trip
Room was clean, but there was few thinks that need addressed. Coffee pot was broke and the microwave was not plugged in anywhere. Hot tub worked, but a few jets did not function.
The Who place is kinda out dated and dumpy looking. The room was clean but the coffee pot was so nasty that it had left over coffee in it that had reduced to a tar substance and had grown mold. The basket where the coffee grounds go had a very old coffee bag in it that was all dried crusty and molded. The main door to the room has a quarter inch gap and you could literally see people walking by and it looked as if the lock would give if someone kicked it. I actually pushed the table up against it to feel more secure. Ac worked awesomely. The spa tub was nice and hot however half the jets in it didn’t work and the stopper was some a plastic piece that you set over top the drain and pray you didn’t accidentally hit it.
Heat didn't work good, room was very dirty, was given the wrong room. Not happy with my stay
Could use renovation
Pool was closed and under repair. Rooms are worn with many issues (dirty floors, holes in doors and walls, molding missing). Some linen was found soiled once we checked into room. The customer service was excellent and staff was nice. We needed a clean blanket and staff accommodated with a new comforter. Same with hair dryer.
Check-in was easy, clean room but older attire, cool AC. Reserved King bed, got a queen, a little too firm. Fridge didn't work well. Parking was okay. Close to our destination, food and shopping.