The breakfast was good, but the room was not good. The room had no ice bucket, no pen and note paper, no drinking cups, other than coffee cups. There were four sheets of Kleenex and one small bar of soap. The room had poor lighting and uncomfortable chairs. Also, no information sheet/magazine regarding restaurants, recreation, etc.
All of this for a final bill of $197.17. I’m a veteran and senior citizen, and I was told there is no discount for that.
Don’t think we’ll stay at Hampton Inn in the future!
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酒店回复: We apologize for the inconvenience, but we do not offer veteran or senior discounts when you reserve through ******* or one of their partners.
4.0分
其他
The staff was courteous. Overall everything is good. We would return there again if we ever go back to the state.
酒店回复: Thank you for the review! We hope to see you again, too.
5.0分
家庭亲子
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I came with our puppy - $75 non refundable fee that was not mentioned on *******.
Otherwise, clean and well maintained. No concerns to walk locally for a bite. Ample parking. Courteous staff.
酒店回复: Thank you for the review!
1.0分
家庭亲子
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My experience was terrible due to rude front desk staff. There was also a soccer tournament when we was there and the kids sounded like they was coming through the floor. When reported i was rudely told by front desk staff that they have to get their kids ready for the tournament. Like my money didnt matter. She was very rude and hung up on me. I do not recommend this hotel for these reasons.
1.0分
其他
Upon checking in and walking into our first assigned room the room was musky and chad
酒店回复: Thank you for sharing your experience.
5.0分
其他
The room is always clean, the bed is comfortable and the staff are very friendly.
3.0分
商务出差
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The room was fine. I have to say the bed was one of the best and most comfortable. However, there should be a chair in the room. There was an enormous amount of space on the side of the bed that a chair could have gone in. Items in the bathroom, where rusty such as the garbage can Kleenex Container, etc.. There seems to be a brown stain on the business chair at the desk… Very leery of that
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酒店回复: Thank you for the review. Our Standard 2 Queen Beds Rooms do not have an arm chair, only the Kind Rooms and King Studio Suites have the additional arm chair.
5.0分
家庭亲子
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Excellent location and great service
The hotel is in a perfect spot—just minutes from restaurants, gas stations, and local attractions. The rooms were clean and spacious, and the staff was consistently friendly and helpful across all shifts.
Breakfast was a pleasant surprise. Although the space was limited, the food was flavorful, served at the right temperature, and the area was spotless. A particularly attentive gentleman made sure guests felt welcome and assisted anyone with questions about the breakfast service. The waffle station, coffee, and juice options were a great touch.
Highly recommended for families, especially if you’re in town for sports events. Great value and convenience all around.
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酒店回复: Thank you for the review and pictures. The walking track around the lake is a guest favorite.
5.0分
其他
The staff were great and the room clean. Breakfast was good. I would stay here again if needed.
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酒店回复: Thank you for the review. We are glad to hear that you enjoyed your stay. We hope to see you again!
浴室很脏，床铺也没有整理好。
The breakfast was good, but the room was not good. The room had no ice bucket, no pen and note paper, no drinking cups, other than coffee cups. There were four sheets of Kleenex and one small bar of soap. The room had poor lighting and uncomfortable chairs. Also, no information sheet/magazine regarding restaurants, recreation, etc.
All of this for a final bill of $197.17. I’m a veteran and senior citizen, and I was told there is no discount for that.
Don’t think we’ll stay at Hampton Inn in the future!
The staff was courteous. Overall everything is good. We would return there again if we ever go back to the state.
I came with our puppy - $75 non refundable fee that was not mentioned on *******.
Otherwise, clean and well maintained. No concerns to walk locally for a bite. Ample parking. Courteous staff.
My experience was terrible due to rude front desk staff. There was also a soccer tournament when we was there and the kids sounded like they was coming through the floor. When reported i was rudely told by front desk staff that they have to get their kids ready for the tournament. Like my money didnt matter. She was very rude and hung up on me. I do not recommend this hotel for these reasons.
Upon checking in and walking into our first assigned room the room was musky and chad
The room is always clean, the bed is comfortable and the staff are very friendly.
The room was fine. I have to say the bed was one of the best and most comfortable. However, there should be a chair in the room. There was an enormous amount of space on the side of the bed that a chair could have gone in. Items in the bathroom, where rusty such as the garbage can Kleenex Container, etc.. There seems to be a brown stain on the business chair at the desk… Very leery of that
Excellent location and great service
The hotel is in a perfect spot—just minutes from restaurants, gas stations, and local attractions. The rooms were clean and spacious, and the staff was consistently friendly and helpful across all shifts.
Breakfast was a pleasant surprise. Although the space was limited, the food was flavorful, served at the right temperature, and the area was spotless. A particularly attentive gentleman made sure guests felt welcome and assisted anyone with questions about the breakfast service. The waffle station, coffee, and juice options were a great touch.
Highly recommended for families, especially if you’re in town for sports events. Great value and convenience all around.
The staff were great and the room clean. Breakfast was good. I would stay here again if needed.