酒店回复: 您好 James J，感谢您对近期入住的反馈。我们很高兴得知您觉得我们的员工热情周到，并且房间舒适。我们理解，当设施未能达到预期时，尤其是在影响您的行程安排时，会给您带来诸多不便。请放心，我们会将您的意见反馈给我们的团队，以提升未来客人的入住体验。感谢您的宝贵意见，我们期待您再次光临，享受更愉快的住宿体验。
The room and bathroom was clean, and had all the amenities we needed (microwave, fridge, enough towels, etc). The bed was comfortable. However, the construction of the hotel made it difficult to rest. The walls and doors are so thin, we could hear everything in the other rooms or people walking down the hallway. Also, the sealing around the window was not complete where the airconditioning/heat unit was installed. So cold air was coming in. We had to try to seal the gap with towels, which were wet from the cold air by the next morning.
The shuttle was fast and convenient, and it's close to the airport. But that also means there are not a lot of food choices nearby, and it's out of most doordash delivery ranges due to the proximity to the airport but distance from town.
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酒店回复: Hello Alison,Thank you for sharing your feedback regarding your recent stay. It’s great to hear that you found the room clean and the bed comfortable, and we appreciate your comments about our shuttle service. We understand that noise levels and temperature control can impact your experience, but we encourage future guests to reach out to our team for assistance during their stay. Thank you again for your input; it helps us continue to improve our offerings and awareness regarding nearby dining options.
3.0分
其他
Shower stop did not fully transfer water and pressure to shower head.
Need more than one trash receptacle in large rooms.
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酒店回复: Hello Geremie,Thank you for sharing your feedback regarding the shower and trash receptacles in your room. We appreciate your insights as they help us enhance our guest experience. Your comments have been noted, and we will ensure they are shared with the management team for consideration in future updates. We hope to welcome you back to provide an even better experience next time.
5.0分
其他
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We travel often and this Hampton Inn was incredible. Great shampoo, conditioner, and body soaps in large containers for use!
The breakfast was incredible!!
Super comfy beds and furnishings!!
Extremely clean!!
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酒店回复: Hello Deann,Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed the amenities, breakfast, and the comfort of our beds and furnishings. It's always our goal to provide a clean and welcoming environment for our guests. We hope to welcome you back on your next trip for another fantastic stay!
因为要赶早班飞机，所以只住了一晚。房间很干净，前台小姐姐人很好。大堂有咖啡供应。唯一的小问题是淋浴的时候，浴缸龙头一直滴水，水压不够大。入住时前台小姐姐说晚上停车场会有武装保安值守，让人感觉很安全。下次还会再来。
前台只有一个员工。打电话咨询时等待时间很久。房卡失灵了。价格过高。不会再入住这家酒店了。
我们到达时，接待我们的是一位衣着随意、不太专业的男士。他给了我们房卡，我们进了房间——房间根本没打扫过！床铺凌乱不堪，浴室也脏乱不堪。我们回去交涉，对方既没有道歉也没有其他任何解释。他说他可以试着打扫一下。结果根本不行。即使打扫过，也肯定没有彻底消毒。他们只有另一间空房——虽然不是特大床房，但我们还是订了。真是糟糕的体验。
员工热情友好，房间舒适，床品极佳。可惜电视坏了，我们错过了想看的足球比赛。
暖气坏了，我们冷死了！
伟大的
干净的
The room and bathroom was clean, and had all the amenities we needed (microwave, fridge, enough towels, etc). The bed was comfortable. However, the construction of the hotel made it difficult to rest. The walls and doors are so thin, we could hear everything in the other rooms or people walking down the hallway. Also, the sealing around the window was not complete where the airconditioning/heat unit was installed. So cold air was coming in. We had to try to seal the gap with towels, which were wet from the cold air by the next morning.
The shuttle was fast and convenient, and it's close to the airport. But that also means there are not a lot of food choices nearby, and it's out of most doordash delivery ranges due to the proximity to the airport but distance from town.
Shower stop did not fully transfer water and pressure to shower head.
Need more than one trash receptacle in large rooms.
We travel often and this Hampton Inn was incredible. Great shampoo, conditioner, and body soaps in large containers for use!
The breakfast was incredible!!
Super comfy beds and furnishings!!
Extremely clean!!