酒店回复: Kia Ora,Thank you very much for sharing your stay experience! We're so pleased to hear that you enjoyed the in-room amenities and the high-quality locally sourced products. We strive to showcase the best of New Zealand craftsmanship and culture, and it's wonderful to know the Māori tea left a special impression.We also appreciate your recognition of the smart blind controls and your humorous take on our clearly labelled items — we're glad you noticed the detail!We look forward to welcoming you back for another comfortable and unique experience.Ngā mihi nui,Ciaran MolloyOperations Manager

酒店回复: Kia ora,Thank you so much for taking the time to share your experience with us. We're delighted to hear that you’ve enjoyed staying with us and appreciate our eco-conscious philosophy, the welcoming scent in the lobby, and our proximity to Auckland’s top restaurants and the harbour. It’s also wonderful to hear you found the room comfortable, the mini bar well stocked, and our team — especially Howard — warm and attentive. I’ll be sure to pass along your kind words to him.I’m sorry to hear about the disappointment regarding the bottled water and the confusion at the front desk. This isn’t the experience we aim to provide, and I’ll be following up with the team to ensure we’re offering clear and consistent service in future.We really value your feedback and hope to welcome you back again soon for an even better stay.Ngā mihi nui,Ciaran MolloyOperations Manager

酒店回复: Kia ora Rose 1314Thank you so much for choosing to return to stay with us and for sharing such a heartfelt message. We’re truly honoured to be part of your journey in Auckland.It’s wonderful to hear how much you enjoy both our hotel and the surrounding area. We’re especially grateful for your kind words about our team member from Hong Kong. We’ll be sure to pass along your appreciation.Your connection with the wine museum and your experience meeting the Te Mata winemaker during your previous stay is such a special story. It’s incredible that you were able to visit their vineyard this time. We love hearing how these meaningful experiences unfold during our guests’ time with us.We look forward to welcoming you back again whenever your travels bring you to Auckland. It truly feels like a special connection.Ngā mihi nui,Ciaran MolloyOperations Manager.

酒店回复: Kia ora mollyvia,Thank you for sharing your feedback. I’m delighted to hear you enjoyed our central location in the CBD, with easy access to Queen Street for shopping and dining. It’s great to know that you found the smart home features useful and the room spacious enough for your luggage.We look forward to welcoming you back to The Hotel Britomart again soon.Ngā mihi nui,Ciaran MolloyOperations Manager

酒店回复: Kia ora caicai,Thank you for your wonderful feedback. We are delighted to hear you enjoyed the design, comfort, and atmosphere of our hotel, as well as the beautiful scent of the room and the dining experience. It is very special to know that our spaces left such a positive impression on you. We would be honoured to welcome you back to both the hotel and Auckland again.Ngā mihi nui,Ciaran MolloyOperations Manager

酒店回复: Kia ora,Thank you for sharing your feedback! We’re delighted to hear you enjoyed the breakfast and the comfortable bedding in your room. We understand that city centre hotel rooms are often on the smaller side, but we’re glad you still enjoyed our convenient location and explored the many designer and boutique stores nearby. We look forward to welcoming you back to Hotel Britomart in the future.Ngā mihi nui,Ciaran MolloyOperations Manager

酒店回复: Kia ora あのときのままThank you very much for your wonderful feedback. We’re delighted you enjoyed our modern, eco-friendly design and appreciate being recognized for our design efforts. It’s great to hear you found the bedding the most comfortable you’ve experienced and liked the scent of our bathroom amenities.We also appreciate your feedback about breakfast portion size and will take this into consideration as we continue to improve.We look forward to welcoming you back again soon.Ngā mihi nuiCiaran MolloyOperations Manager

酒店回复: Kia ora,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

酒店回复: Kia ora Kuailezhiduoxing,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

酒店回复: Kia ora,Thank you for your kind words. We’re delighted to hear that you enjoyed our central location, cosy rooms, and the professionalism and friendliness of our team. We look forward to welcoming you back on your next visit to Auckland.Ngā mihi nui,Ciaran MolloyOperations Manager.