酒店回复: We are delighted to have been your chosen hotel during your recent stay in Philadelphia. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Residence Inn Philadelphia Airport and we hope you choose to create more memories with us whenever your travels bring you back to Philadelphia.
5.0分
其他
原文
翻译提供方：Google
这就是菲亚门戈！！
物超所值！！
靠近体育场……离市中心不远……
达到了预期目的
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酒店回复: Thank you, Frederico, for taking the time to share your experience with us. We truly appreciate your business and look forward to choosing the Residence Inn the next time you are traveling to the Philadelphia area.
5.0分
其他
原文
翻译提供方：Google
物超所值！太棒了！
靠近林肯金融球场的绝佳住宿。物超所值！床很软，淋浴很棒
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酒店回复: We are delighted to have been your chosen hotel during your recent stay in Philadelphia. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Residence Inn Philadelphia Airport and we hope you choose to create more memories with us whenever your travels bring you back to Philadelphia.
4.0分
家庭亲子
原文
翻译提供方：Google
他们应该稍微改造一下
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酒店回复: We are delighted to have been your chosen hotel during your recent stay in Philadelphia. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Residence Inn Philadelphia Airport and we hope you choose to create more memories with us whenever your travels bring you back to Philadelphia.
1.0分
其他
原文
翻译提供方：Google
没能到达酒店
酒店回复: 感谢您分享的信息。
5.0分
其他
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The room was clean and comfortable. It was perfect for our short one night getaway to see a show.
The price was also amazing for what we got, which included almost a full kitchen. We will definitely book here again for future trips
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酒店回复: On behalf of the entire team at the Residence Inn Philadelphia Airport, I wanted to personally thank you for choosing to stay with us and for taking the time to share your feedback.We were absolutely delighted to see the excellent scores you gave us regarding your recent visit. It means a great deal to us that we were able to provide you with a excellent service. Providing exceptional service and a welcoming atmosphere is always our top priority, and your review serves as a wonderful affirmation of our team's efforts.We truly value your patronage and look forward to welcoming you back the next time your travels bring you to Philadelphia.If you are planning another visit, please contact us directly, and we would be happy to assist you with your reservation.
3.0分
商务出差
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The staff was great. The breakfast was great. It was nice that they had free newspapers. But the wait for the shuttle was long. And the room (especially the bathroom) was outdated and there was an odd odor throughout.
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酒店回复: On behalf of the entire team at the Residence Inn Philadelphia Airport, I wanted to personally thank you for choosing to stay with us and for taking the time to share your feedback.We were absolutely delighted to see the excellent scores you gave us regarding your recent visit. It means a great deal to us that we were able to provide you with a excellent service. Providing exceptional service and a welcoming atmosphere is always our top priority, and your review serves as a wonderful affirmation of our team's efforts.We truly value your patronage and look forward to welcoming you back the next time your travels bring you to Philadelphia.If you are planning another visit, please contact us directly, and we would be happy to assist you with your reservation.
4.0分
其他
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Staff was great. Room was clean. Overall a pleasant experience except, I was there for 4 days and no room services/clean up was ever performed. No sign left on door to avoid the room. Was not up to the usual standards of Marriott.
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酒店回复: Please accept our sincerest apologies for the lapse in service regarding your housekeeping during your stay.We understand that you did not receive the expected cleaning service, and we are truly sorry for the inconvenience and discomfort this oversight has caused. Providing a clean and comfortable environment is one of our highest priorities, and it is clear we fell short of delivering on this promise.We have addressed this issue immediately with our Housekeeping team to understand what went wrong and to ensure that procedures are reinforced to prevent this from happening again.
2.0分
其他
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The rooms were disgusting. I don’t know how other reviewers have given this place a 9.5 out of 10. We missed our connection and were exhausted hoping for a nice place to stay for the night. The floors and walls are dirty & sticky and there was food on the furniture.
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酒店回复: Please accept our most profound and sincere apologies regarding the conditions of your room during your recent, unexpected stay with us. Reading your description—that the rooms were "disgusting," and finding dirty, sticky surfaces and food on the furniture—is deeply upsetting and completely unacceptable.We understand that you and your party were exhausted after missing your connection, and the last thing you needed was to encounter such a severe failure in cleanliness and hospitality. We pride ourselves on providing a clean, restful environment, and we clearly failed you on every level. We are particularly concerned about your reference to the high marks given by other reviewers, as the experience you described is nowhere near our standards.Thank you for bringing this critical issue to our attention. We hope to have the opportunity to earn back your trust.
酒店位置不错，进城或者去机场都很方便。非常棒的套房，厨房设施非常齐全，我们3个人入住很合适，早餐也还不错，中规中矩的美式风格。
这是我们度假的第一站，在我看来，这家酒店非常适合这种环境。工作人员非常友好。非常安静。
这就是菲亚门戈！！
物超所值！！
靠近体育场……离市中心不远……
达到了预期目的
物超所值！太棒了！
靠近林肯金融球场的绝佳住宿。物超所值！床很软，淋浴很棒
他们应该稍微改造一下
没能到达酒店
The room was clean and comfortable. It was perfect for our short one night getaway to see a show.
The price was also amazing for what we got, which included almost a full kitchen. We will definitely book here again for future trips
The staff was great. The breakfast was great. It was nice that they had free newspapers. But the wait for the shuttle was long. And the room (especially the bathroom) was outdated and there was an odd odor throughout.
Staff was great. Room was clean. Overall a pleasant experience except, I was there for 4 days and no room services/clean up was ever performed. No sign left on door to avoid the room. Was not up to the usual standards of Marriott.
The rooms were disgusting. I don’t know how other reviewers have given this place a 9.5 out of 10. We missed our connection and were exhausted hoping for a nice place to stay for the night. The floors and walls are dirty & sticky and there was food on the furniture.