Everyone is very friendly and the room is very clean. I wish the pillows could be more comfortable.
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酒店回复: Thank you so much for your wonderful review and high star rating! We are thrilled to hear that you had a great experience at Home2Suites in Lewes.Your positive feedback encourages our team to continue delivering excellent service. We look forward to welcoming you back on your next visit!
5.0分
其他
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Was pleasantly surprised with a very modern Hotel. The room was incredibly spacious and clean and comfortable! Loved my stay. Free breakfast in the morning was presented well, good coffee and so many options in a very well thought out space that could accommodate a lot of people.. did not feel crowded what so ever. Very nice. I can see why people would want long term stays here!
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酒店回复: Thank you so much for your wonderful review and high star rating! We are thrilled to hear that you had a great experience at Home2Suites in Lewes.Your positive feedback encourages our team to continue delivering excellent service. We look forward to welcoming you back on your next visit!
5.0分
其他
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Clean room with kitchenette fully supplied with dishes and utensils and dishwasher; 24-hour coffee in lobby and great breakfast; free bottled water; helpful staff; allows pets but not disruptive of other guests; excellent location in Lewes with easy access to downtown and/or beach.
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酒店回复: Thank you so much for your wonderful review and high star rating! We are thrilled to hear that you had a great experience at Home2Suites in Lewes.Your positive feedback encourages our team to continue delivering excellent service. We look forward to welcoming you back on your next visit!
5.0分
家庭亲子
All staff were very kind and considerate. Breakfast offered healthy choices. Glad we chose this hotel to spend our vacation.
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酒店回复: Thank you so much for your wonderful review and high star rating! We are thrilled to hear that you had a great experience at Home2Suites in Lewes.Your positive feedback encourages our team to continue delivering excellent service. We look forward to welcoming you back on your next visit!
5.0分
情侣出游
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From the moment Jeanine greeted us and allowed us to check in early to when we checked out, we had a wonderful stay. Our room was clean and quiet. I was initially worried that our room overlooked what I think was the kitchen ventilation system, but we did not hear any noise from it. While not the nicest view, we were able to check in early and get a good start on our day (you have to take what you can get when checking in a noon). The room had a fully equipped kitchen which we made good use of. The included breakfast was fabulous! There were so many options and some of the best bacon I've had in a long time that was cooked to perfection. They also had vegetarian options. The coffee was delicious and always available and always hot. Location is terrific if planning on going to Lewes and Rehoboth beaches. We'll definitely be staying here the next time we come to the area.
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酒店回复: Thank you so much for your wonderful review and high star rating! We are thrilled to hear that you had a great experience at Home2Suites in Lewes.Your positive feedback encourages our team to continue delivering excellent service. We look forward to welcoming you back on your next visit!
3.0分
其他
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Hotel stay
Hotel was nice, but stayed two nights and one day without any housekeeping help. Also at checkout the desk clerk was rude was speaking to daughter and having private conversation on speaker at the same checking is out and asking us questions. Actual hotel set is beautiful, stocked with needs, and breakfast was hot and ready on time.
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酒店回复: Thank you for your feedback and for recognizing the beauty of our property, as well as the convenience of our breakfast service. We are sorry to hear about the concerns you experienced during your stay. For guest comfort and sustainability, our housekeeping service is provided every other day; however, additional service is always available upon request. We also regret the impression left during checkout and apologize for any unprofessionalism you encountered. Your comments will be addressed with our team to ensure our service remains attentive and courteous at all times. We appreciate your input and hope to welcome you back for an improved experience.
3.0分
其他
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No more polyester and aerosol sprayed please.
Aerosol spray was everywhere and isn’t needed the pool was opaque and the same items were on the floor two days in a row. The staff were friendly and the room was clean but the sheets and blankets were polyester. I thought Hilton prides themselves on a comfy bed. There is nothing comfy about polyester.
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酒店回复: Thank you for taking the time to share your experience. We are glad to hear you found our staff friendly and your room clean. However, we regret that other aspects of your stay fell short of expectations. We sincerely apologize for the condition of the pool and outdoor areas during your visit, as well as for any discomfort with the bedding. Your comments are important and have been shared with our team so we can take corrective action and improve the overall guest experience. We greatly appreciate your feedback and hope to have the opportunity to provide you with a more comfortable stay in the future.
5.0分
其他
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Great accommodations
Only two modest hiccups: Found a clump of hair floating in the pool and a cigarette butt on floor @ outdoor seating area.
We especially enjoy this hotel. Breakfast is very good and staff is pleasant.
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酒店回复: Thank you for sharing your feedback and for continuing to choose our hotel. We are delighted to hear that you enjoy your stays with us, appreciate our breakfast, and find our team pleasant. At the same time, we sincerely apologize for the issues you experienced at the pool and outdoor seating area. Cleanliness and comfort are very important to us, and your comments will be addressed with our team to ensure these areas receive the attention they deserve. We truly value your loyalty and look forward to welcoming you back for an even better experience.
5.0分
情侣出游
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We enjoyed our stay here. Home2 Suites is definitely an upgrade from your standard room. It is spacious, has a large frig, dw, & kitchen area. The included breakfast was quite extensive with many choices. We would def stay here again.
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酒店回复: Thank you so much for your wonderful review and high star rating! We are thrilled to hear that you had a great experience at Home2Suites in Lewes.Your positive feedback encourages our team to continue delivering excellent service. We look forward to welcoming you back on your next visit!
性价比超高
Everyone is very friendly and the room is very clean. I wish the pillows could be more comfortable.
Was pleasantly surprised with a very modern Hotel. The room was incredibly spacious and clean and comfortable! Loved my stay. Free breakfast in the morning was presented well, good coffee and so many options in a very well thought out space that could accommodate a lot of people.. did not feel crowded what so ever. Very nice. I can see why people would want long term stays here!
Clean room with kitchenette fully supplied with dishes and utensils and dishwasher; 24-hour coffee in lobby and great breakfast; free bottled water; helpful staff; allows pets but not disruptive of other guests; excellent location in Lewes with easy access to downtown and/or beach.
All staff were very kind and considerate. Breakfast offered healthy choices. Glad we chose this hotel to spend our vacation.
From the moment Jeanine greeted us and allowed us to check in early to when we checked out, we had a wonderful stay. Our room was clean and quiet. I was initially worried that our room overlooked what I think was the kitchen ventilation system, but we did not hear any noise from it. While not the nicest view, we were able to check in early and get a good start on our day (you have to take what you can get when checking in a noon). The room had a fully equipped kitchen which we made good use of. The included breakfast was fabulous! There were so many options and some of the best bacon I've had in a long time that was cooked to perfection. They also had vegetarian options. The coffee was delicious and always available and always hot. Location is terrific if planning on going to Lewes and Rehoboth beaches. We'll definitely be staying here the next time we come to the area.
Hotel stay
Hotel was nice, but stayed two nights and one day without any housekeeping help. Also at checkout the desk clerk was rude was speaking to daughter and having private conversation on speaker at the same checking is out and asking us questions. Actual hotel set is beautiful, stocked with needs, and breakfast was hot and ready on time.
No more polyester and aerosol sprayed please.
Aerosol spray was everywhere and isn’t needed the pool was opaque and the same items were on the floor two days in a row. The staff were friendly and the room was clean but the sheets and blankets were polyester. I thought Hilton prides themselves on a comfy bed. There is nothing comfy about polyester.
Great accommodations
Only two modest hiccups: Found a clump of hair floating in the pool and a cigarette butt on floor @ outdoor seating area.
We especially enjoy this hotel. Breakfast is very good and staff is pleasant.
We enjoyed our stay here. Home2 Suites is definitely an upgrade from your standard room. It is spacious, has a large frig, dw, & kitchen area. The included breakfast was quite extensive with many choices. We would def stay here again.