Restaurant hours are posted as 8/10pm close time. Closes at 3.
Not sure which beach they claim, but to access the beach you must walk through a hole in a fence across the street.
Security guard was unhinged and unprofessional. That’s not safe.
Bathroom smells.
Placed in the wrong room.
Breakfast not appealing.
Can’t have a guest over.
Stay elsewhere.
4.0分
家庭亲子
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The hotel is a bit old and has not been regularly maintained. The rooms are run down and bare. The best feature is a beautiful and quiet sandy beach just across the street. There are not too many dining options around (Oistins Fish Market on Fridays is great). The very friendly and helpful staff makes the experience a bit more palatable.
4.0分
家庭亲子
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The room was comfortable. The staff were friendly and professional. The breakgasy was tasty. My children enjoyed the pool.
A blanket should be added to the rooms and our room was not cleaned during our 2 night stay
2.0分
其他
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The breakfast was terrible, staff was ok, pool not maintained very filthy, limited toilet paper had to go to front desk to request, had to rent a beach towel for 15usd.
3.0分
商务出差
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The room was very spacious, and the beach is just across the street from the property. Breakfast is good, but resturant does not operate for lunch or dinner. There are a few dining options within walking distance. Overall stay was good, but age is a visible on the property.
1.0分
情侣出游
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When we arrived the room that was booked was not available. We accepted the room given and was told that the next day our room will be ready.
The room given was room 112 which was 1 king bed. The room, the bed was 2 twin beds joint together to make a king bed. It was uncomfortable and created discomfort in our sleep the 1st night. Imagine trying to sleep near to your wife or husband and the bed is split in the middle. The toilet had big yellow stains in bowl.
Rain fell, so the tiles were wet and slippery.There was no caution signs to alert guests to be careful.
On the 2nd day coming back to the hotel after a fun filled day on the island, upon arrival we were told that our new room is not available and there aren’t any rooms available. We paid for a deluxe king room with balcony and a pool view. Several calls was made by the front desk clerk to what were we’re assuming to be management to resolve this issue. Finally, the room magically became available. At this point frustrated and exhausted we proceeded to make a payment. Our payment kept declining. Called our bank there was no block, hold or even insufficient funds on our account so we’re confused as to why the machine is not accepting our card.
The clerk’s tone was very condescending and rude. Turns out Sunbay does not accept discover cards.
Will never return to Sunbay. There was also no bottled waters in the room, no restaurants, no bars available to purchase food nor drinks on the compound.
很棒的住宿体验。我已经把这家酒店推荐给我的朋友们了。
这家酒店虽然比较简单，但很不错。包含的早餐还算可以，虽然种类不多——每天的都差不多。餐厅并非一直营业，所以最好四处逛逛，找个好地方吃晚餐。午餐菜单有点像小酒馆的风格，价格可能略高，但总体来说，用餐体验还是不错的！
我们很喜欢每日早餐、整洁的酒店和泳池。
但是，前台在办理入住时应该告知客人附近的餐厅和超市，因为客人可能对这个地方不太熟悉。
考虑到酒店配备了迷你冰箱和微波炉，我认为至少应该为客人提供餐盘、餐具和杯子，以防客人需要自带食物。
非常愉快的员工
Restaurant hours are posted as 8/10pm close time. Closes at 3.
Not sure which beach they claim, but to access the beach you must walk through a hole in a fence across the street.
Security guard was unhinged and unprofessional. That’s not safe.
Bathroom smells.
Placed in the wrong room.
Breakfast not appealing.
Can’t have a guest over.
Stay elsewhere.
The hotel is a bit old and has not been regularly maintained. The rooms are run down and bare. The best feature is a beautiful and quiet sandy beach just across the street. There are not too many dining options around (Oistins Fish Market on Fridays is great). The very friendly and helpful staff makes the experience a bit more palatable.
The room was comfortable. The staff were friendly and professional. The breakgasy was tasty. My children enjoyed the pool.
A blanket should be added to the rooms and our room was not cleaned during our 2 night stay
The breakfast was terrible, staff was ok, pool not maintained very filthy, limited toilet paper had to go to front desk to request, had to rent a beach towel for 15usd.
The room was very spacious, and the beach is just across the street from the property. Breakfast is good, but resturant does not operate for lunch or dinner. There are a few dining options within walking distance. Overall stay was good, but age is a visible on the property.
When we arrived the room that was booked was not available. We accepted the room given and was told that the next day our room will be ready.
The room given was room 112 which was 1 king bed. The room, the bed was 2 twin beds joint together to make a king bed. It was uncomfortable and created discomfort in our sleep the 1st night. Imagine trying to sleep near to your wife or husband and the bed is split in the middle. The toilet had big yellow stains in bowl.
Rain fell, so the tiles were wet and slippery.There was no caution signs to alert guests to be careful.
On the 2nd day coming back to the hotel after a fun filled day on the island, upon arrival we were told that our new room is not available and there aren’t any rooms available. We paid for a deluxe king room with balcony and a pool view. Several calls was made by the front desk clerk to what were we’re assuming to be management to resolve this issue. Finally, the room magically became available. At this point frustrated and exhausted we proceeded to make a payment. Our payment kept declining. Called our bank there was no block, hold or even insufficient funds on our account so we’re confused as to why the machine is not accepting our card.
The clerk’s tone was very condescending and rude. Turns out Sunbay does not accept discover cards.
Will never return to Sunbay. There was also no bottled waters in the room, no restaurants, no bars available to purchase food nor drinks on the compound.