The staff was so gracious and accommodating, the property was clean and delightful on the water.
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酒店回复: Thank You for your recent stay with us and for taking the time to complete a High Rating Review. We hope to see you again soon!!
5.0分
情侣出游
Was a great stay!! Our room was spacious and comfortable. Wish we would have gotten a room with a balcony.
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酒店回复: Diane Dexter,Thank You for your recent stay at The Holiday Inn Express & Suites Rock Falls, IL. We are glad to hear that you enjoyed your stay by having a spacious and comfortable room. We hope the next time you visit, we will have a balcony room available
1.0分
其他
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Supervisor is rigid
We accidentally booked two hotels, the first time ever doing that by error, and they refused to refund the cost even though we never stayed there. We will not be going back the next time we are in town. Very disappointing
酒店回复: Thank You for taking the time to complete a review.
5.0分
其他
Best place in the area. Great location & clean facility. Staff is attentive. Shelley is a rockstar!
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酒店回复: MatthewThank You for your recent stay at The Holiday Inn Express & Suites Rock Falls, IL. We are glad to hear you enjoyed your stay and will stay with us again.
5.0分
情侣出游
Only complaint was the breakfast items weren't that hot. The food was luke warm. Facility was nice and quiet.
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酒店回复: Shannon,Thank You for your recent stay with us at The Holiday Inn Express & Suites Rock Falls, IL. We are glad to see that you enjoyed your stay.We look forward to your next visit with us!!!
5.0分
其他
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Everything about my stay was excellent!
Mine was an unexpected stay in Rock Falls for one night, and it couldn't have been any nicer. From my first call to the hotel to check availability, to my departing cab ride arranged by the front desk, everything about my stay was great. The hotel is new, clean, with great amenities (pool and gym, which I didn't have time to use), and the lobby, where the free breakfast is served, has a great view of the river, whether you're inside our out on the patio. And the manager on duty, Mike, went out of his way to make my stay fantastic. If I ever find myself traveling to Rock Falls or Sterling again, I will absolutely be staying here.
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酒店回复: Dear NoneThank You for your recent stay at The Holiday Inn Express & Suites Rock Falls, IL. And thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay by receiving great service and by enjoying the view during breakfast.Your positive feedback means a lot to our team, and we hope to welcome you back again soon for another wonderful visit.
5.0分
情侣出游
Very spacious room and a great bonus of the balcony to view the water. Nice and clean. Also a nice variety of breakfast food.
5.0分
其他
Great team to welcome us. Lobby reception mixer in the lobby with drinks and appies. Great stay!
5.0分
其他
Good. Best hotel in the area. Its not close. Clean well maintained. Great hot buffet style breakfast. As advertised.
5.0分
其他
Just an excellent location to restaurants and shopping. Friendly staff and great price!!
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酒店回复: Jennifer, Thank You for staying at the Holiday Inn Express & Suites in Rock Falls, IL and for taking the time to complete a review
The staff was so gracious and accommodating, the property was clean and delightful on the water.
Was a great stay!! Our room was spacious and comfortable. Wish we would have gotten a room with a balcony.
Supervisor is rigid
We accidentally booked two hotels, the first time ever doing that by error, and they refused to refund the cost even though we never stayed there. We will not be going back the next time we are in town. Very disappointing
Best place in the area. Great location & clean facility. Staff is attentive. Shelley is a rockstar!
Only complaint was the breakfast items weren't that hot. The food was luke warm. Facility was nice and quiet.
Everything about my stay was excellent!
Mine was an unexpected stay in Rock Falls for one night, and it couldn't have been any nicer. From my first call to the hotel to check availability, to my departing cab ride arranged by the front desk, everything about my stay was great. The hotel is new, clean, with great amenities (pool and gym, which I didn't have time to use), and the lobby, where the free breakfast is served, has a great view of the river, whether you're inside our out on the patio. And the manager on duty, Mike, went out of his way to make my stay fantastic. If I ever find myself traveling to Rock Falls or Sterling again, I will absolutely be staying here.
Very spacious room and a great bonus of the balcony to view the water. Nice and clean. Also a nice variety of breakfast food.
Great team to welcome us. Lobby reception mixer in the lobby with drinks and appies. Great stay!
Good. Best hotel in the area. Its not close. Clean well maintained. Great hot buffet style breakfast. As advertised.
Just an excellent location to restaurants and shopping. Friendly staff and great price!!