酒店回复: Dear valuable guest, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our convenient location near the beach and night market, as well as the polite and helpful service from our staff.We appreciate your comment about the bed size and will take it into consideration for future improvements. Your feedback encourages our team to continue providing a comfortable and pleasant atmosphere for our guests.We look forward to welcoming you back again soon.Warm regards,Mercure Nha Trang Beach Team
4.7分
经典城景房-两张单人床
家庭亲子
服务:订了2个房间,一个被升级到海景房,景观超棒
环境:刚好碰上农历新年,除夕倒数,海景房相对来说比较吵
设施:新年期间,酒店按摩服务、附近食肆都需要加收20%,这个能理解,大年初一酒店有醒狮活动👍
5.0分
经典高级客房,适合家庭 - 1张双人床和2张单人床
家庭亲子
在芽庄海滩位置好找,下楼过马路就是海滩带孩子玩,沙子很方便
定的套间就是两个单间,连一起的不是特别宽敞,但干净卫生总体满意
早餐丰富,但每天变化不大,很精致
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酒店回复: Dear valuable guest, Thank you very much for your kind review. We are glad that you enjoyed our convenient location near the beach and found our rooms clean and comfortable for your family. It is wonderful to know that the sand and beach were easy for your children to enjoy.We appreciate your comments about the suite size and breakfast variety. Your feedback helps us to improve our service and offer an even better experience in the future.We look forward to welcoming you again soon.Warm regards,Mercure Nha Trang Beach Team
4.3分
经典城景房-两张单人床
独自旅行
到前台有欢迎饮料,还给免费升级成了海景房,好评。
不过酒店阳台门隔音较差,晚上会就比较吵,而且窗帘较薄,建议睡眠浅的人备一副耳塞、眼罩。
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酒店回复: Dear valuable guest, Thank you very much for your feedback. We are happy that you enjoyed the welcome drink and the free upgrade to a sea view room. We are sorry to hear that the balcony door and curtains did not meet your expectations and that it was noisy at night.Your comments are very important to us, and we will look into improving the soundproofing and curtain quality. We hope to welcome you again and provide you with a more comfortable stay.Warm regards,Mercure Nha Trang Beach Team
4.0分
尊享海景房,带一张双人床
情侣出游
房间装修非常好床睡的也很舒服
阳台海景一流超级美
但是就是阳台隔音玻璃不行太薄了,晚上吵得不行了,实在休息不好
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酒店回复: Dear valuable guest, Thank you very much for your review. We are happy that you liked the room decoration, the comfortable bed, and the beautiful sea view from the balcony. We are sorry that the balcony glass was not good for soundproofing and that it was noisy at night. We will work on improving this. We hope you can have a better rest next timeWarm regards,Mercure Nha Trang Beach Team
酒店回复: Dear valuable guest, Thank you very much for your kind review. We are glad that you enjoyed our new rooms, the beach location, and the convenience of the nearby supermarkets. We are also happy that our front desk communication was smooth and helpful.We look forward to welcoming you again on your next visit.Warm regards,Mercure Nha Trang Beach Team
酒店回复: Dear Valuable Guest,Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the cleanliness, the polite staff, and the convenient location. Your positive feedback is greatly appreciated.We look forward to welcoming you back soon.Sincerely,Mercure Nha Trang Beach
酒店回复: Dear Valuable Guest,Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the cleanliness, the polite staff, and the convenient location. Your positive feedback is greatly appreciated.We look forward to welcoming you back soon.Sincerely,Mercure Nha Trang Beach
酒店回复: Dear valuable guest,Thank you very much for your kind words! We’re happy to hear that you enjoyed your stay and liked the clean room and bathroom. It’s great that you had a chance to see the sunrise over the sea — it really is a special view. We’re also glad the location and nearby restaurants were convenient for you. Our team always tries to help guests feel comfortable, so thank you for noticing.We hope to welcome you again soon!Best regards,Tu NguyenFront Office Manager
酒店在马路边,对面就是海滩,离芽庄夜市1公里左右,走路10几分钟就能到,出门打车去哪都方便。服务员很礼貌友好,还会主动帮忙抬行李。除了床小一点,其它一切都很好。
服务:订了2个房间,一个被升级到海景房,景观超棒
环境:刚好碰上农历新年,除夕倒数,海景房相对来说比较吵
设施:新年期间,酒店按摩服务、附近食肆都需要加收20%,这个能理解,大年初一酒店有醒狮活动👍
在芽庄海滩位置好找,下楼过马路就是海滩带孩子玩,沙子很方便
定的套间就是两个单间,连一起的不是特别宽敞,但干净卫生总体满意
早餐丰富,但每天变化不大,很精致
到前台有欢迎饮料,还给免费升级成了海景房,好评。
不过酒店阳台门隔音较差,晚上会就比较吵,而且窗帘较薄,建议睡眠浅的人备一副耳塞、眼罩。
房间装修非常好床睡的也很舒服
阳台海景一流超级美
但是就是阳台隔音玻璃不行太薄了,晚上吵得不行了,实在休息不好
房间非常新,对面就是海滩,楼下各种超市非常方便,前台会中文沟通无问题,顺畅,下次有机会会再入住这里的
房间干净整洁 酒店应该是新装不久 法式风格装修 以白色为主搭配蒂凡尼蓝 下楼过马路对面就是滨海花园和海滩,房间观景效果很好,两面都可以看海。工作人员很热情,还会一点中文。吃早餐的人也多 水果很新鲜
酒店前台的女员工说得一口流利的中文,笑容甜美,其他员工都是热情友善。早餐精致,口味佳。这次没有选择海景房,但21楼的室内泳池坐拥美丽的景观。酒店外观和内部装饰充满法式风情,下楼过马路就是芽庄海滩,附近有大型商场,离步行街不远。
这真是一家很棒的酒店,员工也超赞。选择这里我一秒钟都没后悔过。酒店外观和内部都很漂亮,非常干净。房间整洁,装修簇新,床单雪白得都能发出吱吱声,毛巾每天都更换。房间里有衣柜、梳妆台、大电视和一台不错的空调。浴室也非常干净,备品一应俱全。我没用泳池和健身房,因为过条马路就是大海,还有海滨长廊可以散步,已经很满足了。
所有商场都在附近,市中心广场也近在咫尺,周围有很多咖啡馆和餐厅。酒店还有带安保的地下停车场,可以停放摩托车和汽车,这对于一线海景酒店来说非常难得。
早餐很棒。当然,90%是亚洲风味,但选择很多,而且非常丰盛。煎蛋和炒蛋都是现场制作的。茶点种类丰富,咖啡也很棒。总的来说,一切都非常出色。
员工非常乐于助人,随时准备提供帮助。
这是一家很棒的酒店,选择它你绝对不会后悔!我对酒店还挺挑剔的,但这家绝对是五星好评!我喜欢美居酒店这个品牌,他们的服务从来没让我失望过。
房间很大,很干净。卫生间也很干净,免费升级海景房。非常感谢,门口会主动帮忙拿行李,开车门。早上还能看见海面日出,很美。位置也很方便,很好找,附近有很多吃的。