酒店回复: Dear Guest,Thank you for your perfect rating! We're thrilled you had an excellent stay and hope to welcome you back soon!Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
还不错
展开
酒店回复: Dear Guest,Thank you, Veronica, for your 4 out of 5 rating. We're happy to hear your stay was satisfactory. If there's anything we can do to make your next visit even better, we’d love to hear your thoughts.Sincerely, Hotel Manager
5.0分
情侣出游
The young woman at the front desk was friendly, helpful, and greeted us with her beautiful smile each time she saw us. The room is very nice.
展开
酒店回复: Dear Doreen,We are delighted that your stay was enjoyable and that the friendly, helpful service from our front desk team and the nice room made a positive impression. It is wonderful to know these details contributed to a welcoming and comfortable experience. Feedback like yours motivates our team to continue providing attentive service and maintaining high standards for every guest.Sincerely,Hotel Manager
5.0分
家庭亲子
展开
We had a wonderful stay at Comfort Suites in Greensboro! Our room was spotless, and having a pull-out couch was such a great bonus for extra space. The location felt very safe and convenient, which made our trip even better.
A huge shout-out to Mrs. Pam, who went above and beyond to help organize pickup for the toiletries I accidentally left behind — truly exceptional customer service! And the sweet lady serving breakfast deserves all the praise; she was so warm, hardworking, and made our morning start off right.
Overall, an excellent stay. Highly recommend!
展开
酒店回复: Dear Izabela,We are thrilled to know you had a wonderful stay and enjoyed our spotless rooms, pull-out couch, and convenient, safe location. It is especially rewarding to hear that Pam provided exceptional assistance with your toiletries and that our breakfast attendant made your mornings so pleasant. Our team takes great pride in delivering attentive service and creating a welcoming environment for every guest. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back for another excellent stay.Sincerely,Hotel Manager
3.0分
其他
展开
It was fine, especially for the price. Two major turnoffs (1) Perfume permeated the entire lower floor. So stong it made you choke. Clearly it was something they wanted todo as it was there the following morning as well. I guess they don't know that there are folks that are sensitive or allergic. (2) Black mold on the bathroom ceiling. Made sense as there was no fan for the shower. It looked fairly new but there were quite a few swatches of it. I now know to look up when I check out a room; I didnt see it until the morning when I was showering. More annoying was the front counter person's reaction when I told them. 'Oh, I didn't know about that, sorry" Guarantee it is still there (rm 225).
展开
酒店回复: Dear Guest,We appreciate you sharing detailed feedback about your stay. While we are glad the accommodations met your needs for the price, we understand your concerns regarding the strong perfume and the black mold in the bathroom. These issues are not acceptable, and we are reviewing them with our housekeeping and maintenance teams to ensure proper ventilation and cleaning are addressed immediately. Your comments help us improve guest safety and comfort, and we will work to prevent similar experiences in the future.Sincerely, Hotel Manager
5.0分
其他
Excellent value for the money. Great location for High Point. Good 2.5 to 3 star hotel.
展开
酒店回复: Dear Arnold,We are delighted to know your stay provided excellent value for the money and that the location and overall experience met your expectations. It is wonderful that you found the hotel a good option for your visit to High Point. While no specific concerns were mentioned, we continue reviewing all aspects of the property and services to ensure every future stay remains comfortable, convenient, and consistently satisfying.Sincerely, Hotel Manager
3.0分
商务出差
Elevator did not work the entire stay
4 floors every day not nice with luggage and after trip for a fair.
展开
酒店回复: Dear Jessie,We are pleased to know that you chose to stay with us and appreciate you sharing your feedback. It is good to hear that you found your stay generally satisfactory, though we understand the inconvenience caused by the elevator not being in service during your visit. Our team is addressing this issue to ensure smoother experiences for future guests. We truly value your patience and hope to welcome you again with improved facilities and greater comfort.Sincerely,Hotel Manager
5.0分
商务出差
展开
Somehow we booked a king room vs a 2 queen room. Pam, the manager was so nice and accommodating to work out a bed in the room. So pleased with the hospitality and service. I stay here every year for Market.
展开
酒店回复: Dear Guest,We are delighted to know you had another great experience staying with us. It is wonderful that Pam could assist you and ensure your stay was comfortable and pleasant. Our team takes pride in providing friendly and flexible service to our returning guests. We truly appreciate your continued loyalty and kind words. We look forward to welcoming you again next year for Market.Sincerely, Hotel Manager
5.0分
商务出差
Perfect for my buisness trip. I just find it bad that they didn't had a recycling bean and option in the room.
展开
酒店回复: Dear Christian,We are pleased to know that your stay was perfect for your business trip and that you found our accommodations suitable for your needs. It is wonderful that you enjoyed a comfortable and convenient visit.We appreciate your comment regarding the lack of a recycling bin in the room. Your feedback is valuable, and we are actively reviewing ways to enhance our eco-friendly practices to better serve our guests and the environment.Sincerely,Hotel Manager
地理位置优越，服务也很好。
好的
还不错
The young woman at the front desk was friendly, helpful, and greeted us with her beautiful smile each time she saw us. The room is very nice.
We had a wonderful stay at Comfort Suites in Greensboro! Our room was spotless, and having a pull-out couch was such a great bonus for extra space. The location felt very safe and convenient, which made our trip even better.
A huge shout-out to Mrs. Pam, who went above and beyond to help organize pickup for the toiletries I accidentally left behind — truly exceptional customer service! And the sweet lady serving breakfast deserves all the praise; she was so warm, hardworking, and made our morning start off right.
Overall, an excellent stay. Highly recommend!
It was fine, especially for the price. Two major turnoffs (1) Perfume permeated the entire lower floor. So stong it made you choke. Clearly it was something they wanted todo as it was there the following morning as well. I guess they don't know that there are folks that are sensitive or allergic. (2) Black mold on the bathroom ceiling. Made sense as there was no fan for the shower. It looked fairly new but there were quite a few swatches of it. I now know to look up when I check out a room; I didnt see it until the morning when I was showering. More annoying was the front counter person's reaction when I told them. 'Oh, I didn't know about that, sorry" Guarantee it is still there (rm 225).
Excellent value for the money. Great location for High Point. Good 2.5 to 3 star hotel.
Elevator did not work the entire stay
4 floors every day not nice with luggage and after trip for a fair.
Somehow we booked a king room vs a 2 queen room. Pam, the manager was so nice and accommodating to work out a bed in the room. So pleased with the hospitality and service. I stay here every year for Market.
Perfect for my buisness trip. I just find it bad that they didn't had a recycling bean and option in the room.