I decided to give this hotel a try but i was wrong and should have chosen a better known hotel. I had to change rooms 2x due to staff not changing the sheets. This hotel has a roach infested problem along with bed bugs. There was hair all on the sheets roaches crawling around in the bathroom and the bath towels had hair all on them
So bad i quickly just showered and gathered my things and just slept in my car in the parking lot. The hotel has long term tenants.
A word of wisdom just choose a better hotel and not a raoch and bed bug infested hotel
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酒店回复: Dear Guest,We sincerely apologize for the serious concerns you experienced during your stay. Your feedback is deeply important, and we regret falling short of your expectations. We will address these issues with our team to improve cleanliness and overall quality to ensure a safe and comfortable experience for all future guests.Sincerely,Hotel Manager
3.0分
其他
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Went for an overnight trip. The room was ok. The bed was really tall, I'm 5'9" and had to tippy toe to get on the bed. The bed was too soft, had 3 small pillows. The toilet seat was loose, the wayer pressure was low. Looked like they didn't sweep or vacuum in the bathroom, lots of dirt innthe corners and along the walls. Breakfast was included from 6:00 am to 9:00 pm, we went for breakfast at 8:30 am, there was one slice of bread out. We told the guy on duty there was no breakfast. He said it was only pastry's, which we expected, we told him aboutvthe one slice of bread, he went to get some pastry's but we told him not to worry about and left. We probably won't stay there again.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad you found the room acceptable and appreciated the breakfast offering. However, we sincerely apologize for the issues with cleanliness, bed comfort, and breakfast availability. Your feedback has been shared with our team for improvement.Sincerely, Hotel Manager
2.0分
其他
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According to site, free breakfast offered - no juice or water available. Only items offered were 2 items, cinnamon buns and cookies available from any grocery store. Arrived and TV remote did not have batteries and clock did not work.
4.0分
其他
Quiet able to get rest without alot of outside noise
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酒店回复: Dear Guest,Thank you for your kind feedback and rating. We are glad you enjoyed the quiet atmosphere and were able to rest comfortably. Your comments encourage us to continue providing a peaceful stay for our guests. We look forward to welcoming you again in the future.Sincerely,Hotel Manager
5.0分
其他
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Would stay again!
One of the cleanest hotels I’ve stayed in for this price range. Very new hotel. Bed was comfortable, pillow a little too firm. One cigarette looking burn on a blanket but room smelled fresh and was very clean. Very quiet and a great location with lots of new shopping and restaurants around. Would stay there again.
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酒店回复: Dear Jill,Thank you for the fantastic 10 out of 10! We’re thrilled you’d stay again and found it one of the cleanest hotels in this price range—our team takes pride in that. Great to hear you enjoyed the comfy bed, fresh room, quiet vibe, and awesome location with new shopping and dining spots. We’ve noted your comments about the pillow and blanket, and we’ll address those to keep everything spot-on. Looking forward to hosting you again soon!Sincerely, Hotel Manager
5.0分
其他
Great place to stay staff was very nice and friend
The beds and pillows were a bit soft for me otherwise well worth the stay for the price
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酒店回复: Dear Lupe,Thank you for the fantastic 10/10 rating! We're glad to hear you found the stay well worth the price. We appreciate your feedback on the beds and pillows and will certainly keep it in mind. We hope to welcome you back soon!Sincerely, Hotel Manager
3.0分
其他
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Bedding was unsanitary and has cigarette burns all over and on the couch as well. The blankets had all kinds of hair in it. White blankets and pillows were white
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酒店回复: Dear Guest,Thank you for bringing these issues to our attention. We sincerely apologize for the condition of the bedding and furniture during your stay. This is not the standard we strive for, and we are addressing these concerns with our housekeeping team to ensure this does not happen again. Your feedback is invaluable in helping us improve.We hope to have the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Manager
1.0分
朋友出游
The emptiness was pretty unique.
Mold on the ceiling. No breakfast like stated no pull out couch like stated.
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酒店回复: Dear Emilee,Thank you for sharing your experience. We value your feedback and are reviewing the details you mentioned to ensure our offerings align with guest expectations. Your input helps us improve and provide better stays in the future.Sincerely, Hotel Manager
3.0分
商务出差
These things hotel for the price thank you
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酒店回复: Dear Mamie,Thank you for your review! We're glad you found value in your stay. Your feedback is appreciated and helps us continue to improve the experience for our guests.Sincerely, Hotel Manager
房间很棒,非常安静。有微波炉、小冰箱,楼下有制冰机,附近还有商店。下次还会住这里。谢谢!
I decided to give this hotel a try but i was wrong and should have chosen a better known hotel. I had to change rooms 2x due to staff not changing the sheets. This hotel has a roach infested problem along with bed bugs. There was hair all on the sheets roaches crawling around in the bathroom and the bath towels had hair all on them
So bad i quickly just showered and gathered my things and just slept in my car in the parking lot. The hotel has long term tenants.
A word of wisdom just choose a better hotel and not a raoch and bed bug infested hotel
Went for an overnight trip. The room was ok. The bed was really tall, I'm 5'9" and had to tippy toe to get on the bed. The bed was too soft, had 3 small pillows. The toilet seat was loose, the wayer pressure was low. Looked like they didn't sweep or vacuum in the bathroom, lots of dirt innthe corners and along the walls. Breakfast was included from 6:00 am to 9:00 pm, we went for breakfast at 8:30 am, there was one slice of bread out. We told the guy on duty there was no breakfast. He said it was only pastry's, which we expected, we told him aboutvthe one slice of bread, he went to get some pastry's but we told him not to worry about and left. We probably won't stay there again.
According to site, free breakfast offered - no juice or water available. Only items offered were 2 items, cinnamon buns and cookies available from any grocery store. Arrived and TV remote did not have batteries and clock did not work.
Quiet able to get rest without alot of outside noise
Would stay again!
One of the cleanest hotels I’ve stayed in for this price range. Very new hotel. Bed was comfortable, pillow a little too firm. One cigarette looking burn on a blanket but room smelled fresh and was very clean. Very quiet and a great location with lots of new shopping and restaurants around. Would stay there again.
Great place to stay staff was very nice and friend
The beds and pillows were a bit soft for me otherwise well worth the stay for the price
Bedding was unsanitary and has cigarette burns all over and on the couch as well. The blankets had all kinds of hair in it. White blankets and pillows were white
The emptiness was pretty unique.
Mold on the ceiling. No breakfast like stated no pull out couch like stated.
These things hotel for the price thank you