酒店回复: Dear Sandrine, Thank you very much for taking the time to share your lovely experience at the Valentín Star Hotel. It is a real pleasure to read that your stay lived up to your expectations. We are delighted to know that you appreciated the quality of our facilities and the warm, attentive service provided by all our team members. Your kind words are a true reward for their dedication to making every guest feel welcome. We are equally pleased that you enjoyed our dining options, both at breakfast and dinner. The generous variety and the live cooking stations designed to suit every taste are part of our commitment to offering a memorable culinary experience—and we’re thrilled to know this contributed to the success of your stay. Thank you once again for your kind words. We would be delighted to welcome you back soon for another wonderful getaway. Best wishes, the team at Valentín Star Hotel

酒店回复: Estimado huésped, Muchísimas gracias por su excelente reseña. Nos llena de alegría saber que ha disfrutado de su segunda estancia con nosotros y que tanto las habitaciones, como el personal, las instalaciones y la comida estuvieron a la altura de sus expectativas. Es un verdadero honor contar con su confianza, y nos motiva enormemente saber que desea seguir repitiendo su experiencia en Valentín Son Bou. Estaremos encantados de volver a darle la bienvenida muy pronto para otra semana maravillosa. Atentamente, Todo el equipo de Valentín Star

酒店回复: Dear Sonia, Thank you very much for your kind words. We are delighted to know that you enjoyed the calm atmosphere and excellent location of our hotel. It is also wonderful to hear that you appreciated the cleanliness of our facilities, the variety and quality of our dining options, as well as the friendliness and helpfulness of our staff. We look forward to welcoming you back soon for another enjoyable stay. Best Wishes, The Team at Valentín Star Hotel

酒店回复: Dear Guest, Thank you very much for choosing Valentín Star Menorca and for taking the time to share such a wonderful review. We are delighted to read that your 5-day stay was an absolute success and that our services met, and even exceeded, your expectations. We are especially pleased that you enjoyed the All-Inclusive formula with its dedicated restaurant, attentive and efficient service, and à la carte dishes. It is also fantastic to know that you appreciated the friendliness and care of our entire team, as well as the calm and cleanliness of the hotel, making it ideal for rest and relaxation. It is great to hear that you made the most of our large pool with plenty of sunbeds available, the varied yet discreet activities such as volleyball and yoga, and our convenient location near the port. We are also happy to know that your pool-view room provided a simple, clean, and comfortable base for your holiday. We are truly grateful for your warm recommendation and look forward to welcoming you back very soon for another relaxing and well-organised stay in Menorca. Best Wishes, the team at Valentín Star Hotel

酒店回复: Dear Guest, Thank you for sharing your feedback with us following your recent stay at Valentín Star Hotel. We appreciate you taking the time to describe your experience in such detail, as this helps us understand where we are meeting expectations and where we need to improve. We are pleased to know that you enjoyed the welcome at breakfast, the reserved table arrangement, and the attention placed in your room upon arrival. We are also glad you valued the spaciousness of the rooms and the convenient location of the hotel. Our staff has a clear expectation to provide all of our guests with a warm and professional welcome, and we regret if this was not your experience. Please rest assured that your comments will be reviewed carefully with the team. Regarding breakfast, most of our guests enjoy the wide variety on offer, but we fully understand that preferences may vary and we are always looking for ways to improve our selection. Similarly, the entertainment we provide is appreciated by many of our guests, though for those who are looking for more, our staff is always available to suggest activities and options both inside and outside the hotel. Once again, thank you for sharing both the positive aspects and the areas where you feel we could improve. We sincerely hope you will consider giving us another opportunity in the future to provide you with the level of service and hospitality that so many of our guests appreciate. Best wishes, the team at Valentín Star Hotel

酒店回复: Dear Anne, Thank you for taking the time to share your impressions of your stay with us. We’re delighted to hear that you found the hotel to be pleasant, high-quality, and charming, with a welcoming, human scale atmosphere. It’s wonderful to know you enjoyed the buffet — and we’re glad you appreciated the special touch of lobster one evening. We appreciate your comment regarding terrace access for dinner. While it is currently a paid option, many guests choose it for the unique dining experience it offers, and your feedback will be helpful as we continue to review our services to make them as enjoyable as possible for everyone. We also take note of your observation about the location of certain rooms. Above all, we’re pleased that you had an excellent stay with us, and we look forward to welcoming you back for another enjoyable and memorable visit. Best Wishes, The Team at Valentín Star Menorca

酒店回复: Estimado Carlos, Muchas gracias por otorgarnos la máxima puntuación al valorar tu estancia en nuestro Valentin Star Menorca. Nos alegra saber que el servicio de limpieza cumplió todas sus expectativas. Nosotros damos mucha importancia a este servicio y sabemos que nuestros huéspedes también. Intentamos ser siempre muy rigurosos y ofrecer un servicio de limpieza inmejorable. Le agradecemos tan amables palabras acerca de nuestro equipo que diariamente se esmera en ofrecer a nuestros huéspedes un servicio profesional, personalizado y cercano. No dude que haremos llegar a nuestros compañeros sus positivos comentarios. Lleva usted razón al destacar la calidad de nuestros desayunos y cenas. Nuestros chefs dedican mucho tiempo y esfuerzo a elaborar diferentes recetas y presentaciones para agradar a todos los paladares que nos visitan por eso nos alegra enormemente su comentario. Es gratificante saber que ha podido disfrutar de sus vacaciones en nuestro “Adults Only” hotel y esperamos volver a verle pronto en nuestra hermosa isla. Atentamente, todo el equipo de Valentin Star Menorca.

酒店回复: Dear Dalila, Thank you very much for your continued trust and for sharing such a kind review following your recent stay at Valentin Star Hotel. We are truly delighted to know that your experience with us was once again a perfect one. It is a real pleasure to read that you appreciated the tranquillity of the hotel, our privileged location, the cleanliness of our facilities, and the quality of our cuisine. We are especially grateful for your kind words about our team — knowing that you felt well cared for by our staff is the greatest reward we could hope for. Your wonderful feedback motivates us to keep working with enthusiasm and attention to detail. We look forward to welcoming you back for yet another memorable holiday in Menorca. Best wishes, The team at Valentín Star Hotel.

酒店回复: Dear guest, Thank you for your excellent review. We`re so pleased our lovely hotel staff took good care of you during your holiday. They work hard and never take that smile off their face so that our guests have a getaway to remember! On the other hand, we are also glad to know that you have enjoyed our pleasant pool area, especially on these hot days. We are delighted to know that our guests have had a pleasant experience in our accommodation. Thank you also for your comment on our fabulous location as a `base camp` for exploring the island, from Trebalúger, Macarellita, Fornel and Cala Pregonda to Ciutadella and Cala Blanca. It is great to read that you were able to enjoy our evening bar, and the lovely views of the harbour and the promenade. We are pleased to read that you appreciate our value for money. Every year we carry out important market analyses to ensure we offer the best possible prices with excellent quality and service. We are truly honoured that you chose to stay with us and we look forward to welcoming you back soon. Best wishes, the team at Valentin Star Menorca.

酒店回复: Estimada María, Le agradecemos que haya compartido su experiencia con nosotros y por destacar aspectos positivos como las instalaciones, la variedad del buffet y la amabilidad de nuestro personal. Nos alegra saber que, en general, disfrutó de su estancia. Lamentamos profundamente los inconvenientes que experimentó, especialmente el incidente en la madrugada, que sin duda afectó su descanso, y la situación con la solicitud de ibuprofeno. Tomamos muy en serio sus comentarios y revisaremos nuestros procedimientos para mejorar en estos aspectos. Agradecemos su feedback, que es fundamental para ayudarnos a mejorar, y esperamos que nos dé otra oportunidad en el futuro para ofrecerle una experiencia más acorde a sus expectativas. Atentamente, todo el equipo de Valentin Star Menorca.