酒店回复: Cher Régis, Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés que le bruit ait perturbé votre séjour, malgré votre demande pour une chambre calme. Vos remarques sur la piscine et le petit-déjeuner ont été transmises aux équipes concernées afin d’améliorer l’expérience de nos clients.Nous sommes néanmoins heureux que vous ayez apprécié l’accueil et la gentillesse de notre personnel.Cordialement, La directionHôtels Augustus
酒店回复: Dieter, First we would like to apologize for not answering in German but in English. Thank you very much for your detailed feedback. We are glad to hear that you enjoyed the location by the sea, the parking, the friendly staff, the meals, and the spacious rooms with sea-view balconies.However, we are very sorry to hear about the issues you encountered with mold in the air vent and refrigerator, as well as the cleaning service knocking despite your “Do Not Disturb” sign. Your comments will be shared with our housekeeping team so we can prevent this from happening in the future.We also take note of your feedback regarding the music noise and will continue to review how to manage it while maintaining a pleasant atmosphere for all our guests.We truly appreciate your review and hope to have the opportunity to welcome you again under better circumstances. Best regards,The ManagementAUGUSTUS HOTELS
酒店回复: Andre, First we would like to apologize for not answering in German but in English. Thank you for taking the time to share your feedback. We're pleased to hear that overall you found the hotel clean and well maintained, and that you enjoyed the lovely sea view from your room on the top floor.We’re glad you appreciated the fresh eggs and omelettes at breakfast, and we’ve taken note of your comments regarding the variety and quality of some food items. Your impressions will be shared with our kitchen team to help us improve further.Your observations about the room cleanliness, mattress firmness, and pillow comfort have also been noted. We’re always working to improve guest comfort and satisfaction.Regarding the additional charges for the safe, parking, and drinks, we understand this can influence how guests perceive the overall value, especially during peak season. These points will be reviewed internally.Thank you again for your detailed review. We hope to welcome you back in the future and offer you an even better experience.Warm regards, Hotel Augustus.
酒店回复: Giovanni, First we would like to apologize for not answering in German but in English. Thank you very much for your kind and detailed review. We're delighted to hear that you enjoyed your stay and appreciated our convenient location, clean rooms, and the availability of public transport nearby. It's also great to know that the fridge in the room and the breakfast selection met your needs, and that our system for managing pool loungers worked well for you.We’ve taken note of your comments regarding the safe and parking fees. While these services are standard in many places, pricing can vary depending on the hotel’s policies, and your feedback will certainly be shared with the management team for future consideration.We're pleased you had restful nights despite the rooms being a bit sound-sensitive, and we're especially happy to hear that you would recommend us—especially for families.We look forward to welcoming you again at Hotel Augustus for another enjoyable holiday!Warm regards, Hotel Augustus
我们只住了一晚，但员工非常友好，房间也很舒适干净。早餐种类超级丰富！强烈推荐，下次还会再来。
食物不错，泳池有点小，不太干净。
酒店地理位置绝佳，但隔音太差了。
这家酒店一如既往地棒，各方面都让人愉悦和享受。
自助餐非常美味，种类丰富。地理位置也相当不错。
性价比极高。
太棒了，下次还会再来。
我对这家酒店的期待更高。餐饮需要改进。优点是：离海边非常近，这是我的看法。
酒店在海边翻新过，然而噪音非常大。我们本来想订一间安静的房间，结果却被吵得够呛，真的整晚都受了。走廊里人来人往，孩子们跑来跑去，尖叫不已，零件撞击的声音，清洁推车的声音，还有行李箱滚来滚去的声音，真是太恐怖了！游泳池看起来很干净，但就酒店规模而言，它很小。早餐还可以。工作人员很友好，但我们再也不会来了。
住宿位置就在海边，停车设施也绝对一流。工作人员热情友好，菜品选择丰富，每样东西都美味可口。房间大小适中，海景阳台大小舒适，非常漂亮。
然而，空调出风口和冰箱里的霉菌是我们绝对不能去的地方。幸好我们不用雇她，但这实在让人无法接受。
尽管我们在外面的牌子上表明不想让她打扫，清洁女工还是帮我们打扫了房间。退房当天，她敲了两次门，尽管我们外面已经挂了牌子，而且距离退房还有两个半小时。
评论里已经说这家酒店很吵，我们也做好了心理准备，但没想到晚上11点半才会有这么吵的音乐。我们只住了两晚，所以还好，但我无法想象两周的假期会是这样的。
酒店不错，一切都保持干净。房间本身并不总是那么干净。食物总体还行，但很像自助餐厅。偶尔会换换口味。肯定有适合每个人的菜品，但肉类比较一般。早餐也还行，有新鲜的鸡蛋和煎蛋卷。酒店总体不错，但对于每周近2000欧元（旺季）的价格来说，价格有点高，尤其是还要额外支付保险箱、停车费（就在酒店对面）和饮料的费用。顶楼的房间几乎可以欣赏到全海景，很不错，但床更像三星级的标准，因为床特别硬。枕头也不太好。
酒店位置优越，公共交通几乎就在酒店门口。房间干净整洁，维护良好。房间里有一台可容纳5升水的小冰箱。早餐丰盛，足够每个人享用。泳池边的躺椅会进行监控。当躺椅有人且有人在沙滩上玩耍时，沙滩巾会被收回。唯一让我不满的是保险箱收费。如今，保险箱是酒店的标准配置。停车费131欧元（11天）也不便宜。房间有点吵，但睡得好。强烈推荐这家酒店，即使是家庭出游也值得推荐。无线网络信号非常好。我们一定会再次预订奥古斯都酒店。