酒店回复: You appreciated the room and its facilities at the time of check in. You signed the checkin form confirming that linen, room and beddings are all clean condition. You were provided a number to reach in case of anything falls short of your expectations or need any assistance. You were shown your video where you were nearly broke the door by not following instructions and push open the main door wrong way. You left food stains on the bed despite clear instructions not to consume any food on the bed.
1.0分
其他
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翻译提供方：Google
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这个地方太恶心了，从外面看，它就像一个破败的废墟，一点也不像预订网站上的美丽图片，当我第一次走进去时，有一股难闻的浓烈烹饪气味，我去了我的房间，然后直接走了出去，它很脏，很邋遢，非常廉价和令人讨厌，开门的男人很友好，但这是我唯一能说的好话，我来住在 Premier Inn 酒店，所以我不得不付两次钱，请不要相信这家酒店的图片或评论，这是虚假广告。
1.0分
其他
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First of all, finding the B&B was really difficult, as it isn’t sign-posted from the street and is a random semi-detached house with barely enough room on the drive for two cars. We did find it in the end, however upon our arrival the host was seriously regimental in his instructions of us having to take our shoes off and leave them in the doorway before we could go any further. The entryway stank of sweaty feet. Host claimed this was to keep the flu out of the house 🤣. He declared we were not to eat, drink or use makeup on the beds in the rooms, and showed us the shared bathroom, which was not indicated on the booking site. We were instantly met with the strong smell of cooking and curry, which actually got worse as we went upstairs. And for a man who told us to take our shoes off for fear of germs, dear god, the carpets were vile. I actually felt dirty walking around in my socks in a random house, as told to by a stranger, which has never happened anywhere else I’ve stayed, and I’m a big on travelling. Long story short, we got to our rooms. Only one had a key, the other didn’t but both had locks on the inside, which is the bare minimum but is something I guess. The room featured a bed pushed against a wall with two rock solid mattress stacked on top of each other and pillow throw at the headboard like the cleaner couldn’t care less, which clearly they didn’t, as shown by the rest of the room of which I’ve attached images. Every inch of this place was filthy. I’m not even convinced the bed sheets had been washed. The floor was disgusting, carpets stained and covered in black and grey dust and dirt from how long they hadn’t been cleaned for. The windowsill featured old mould stains and cup marks which had clearly been there a while. The windows were shut so the room stank of curry still, and on the base of the light beside the bed were hairs. On the bed sheets were nail clippings, not mine at all as I keep my nails short and had done so prior to leaving for Birmingham hours before. The light switches were covered in dirty finger marks, clearly not wiped down before we arrived. And although the host told us we would have the place to ourselves that night, after pulling an all-nighter for lack of cleanliness and comfort of the place, I got up to use the bathroom and heard someone banging around just down the stairs, which the host had previously mentioned was where he did Botox appointments. A really vile stay. If I’d had a choice I would not have stayed here, but I did not book the B&B, and didn’t have my car to leave, so I literally could not go anywhere else. You couldn’t pay me to return. We left feeling filthy, and I had to stay with the window open all night in the cold to rid the room of the horrid smell and attempt to make the night a bit more bearable. Random toilet in the corner of the room as pictured was covered by some board thing, and the light itself was covered in dust. Dead bugs on the ceiling also as pictured. Don’t wast
4.0分
其他
A nice property, with helpful and friendly staff. I would happily stay here again
酒店回复: Thanks for your kind comments
5.0分
家庭亲子
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We had a lovely friendly greeting on arrival and were made very comfortable and everything was clearly explained to us. It was a nice room and with a comfortable bed, a quiet road and nice location. Good value for money.
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酒店回复: Dear AndreaMany thanks for your kind words. Hope to see you again soon.
5.0分
商务出差
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Friendly personal greeting. Everything I needed was provided in the room which was nicely appointed and very clean. I have no photos! This did not occur to me.
The place is conveniently situated, being very close to shops, etc. Access and Parking are a little challenging on a person‘s first visit!
酒店回复: Many thanks Anne for your valuable comments.Much appreciated.
3.0分
商务出差
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It’s a b&b, you will have to share bathroom with the other guests. While I take the booking it only shows the bathroom, but doesn’t specify it’s a shared bathroom. ( maybe I did not read the small print somewhere)
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酒店回复: You must have received automatic reminder that the room you booked is not en-suite. Then you sent us a message to confirm that if it is a en-suite room or not and it was clarified that it is not. You seemed very happy with the room, it's facilities and location, and never raised any concerns during your 3 days' stay. We expected better feedback score from you.
5.0分
商务出差
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Excellent stay
I was greeted upon arrival by the friendly owner and the accommodation was spotless, excellently presented and warm with a comfortable bed. Bathroom spotless with shower and bath
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酒店回复: Many thanks Troy for your honest feedback. Hope to see you again soon.
除了我找了半天路之外，其他都非常推荐。
床对我来说有点太硬了，睡得不太舒服，但这纯属个人喜好。
服务很棒，还特意为我准备了微波炉。
房间很暖和，干净又舒适。
服务非常好😁
房间不太好，枕头上竟然有长头发，让我以为床单每次住完都没洗过。开门的人对设施非常谨慎，还详细地讲解了注意事项，尽管他看得出来我是出差过夜。以后不会再住这里了。
这个地方太恶心了，从外面看，它就像一个破败的废墟，一点也不像预订网站上的美丽图片，当我第一次走进去时，有一股难闻的浓烈烹饪气味，我去了我的房间，然后直接走了出去，它很脏，很邋遢，非常廉价和令人讨厌，开门的男人很友好，但这是我唯一能说的好话，我来住在 Premier Inn 酒店，所以我不得不付两次钱，请不要相信这家酒店的图片或评论，这是虚假广告。
First of all, finding the B&B was really difficult, as it isn’t sign-posted from the street and is a random semi-detached house with barely enough room on the drive for two cars. We did find it in the end, however upon our arrival the host was seriously regimental in his instructions of us having to take our shoes off and leave them in the doorway before we could go any further. The entryway stank of sweaty feet. Host claimed this was to keep the flu out of the house 🤣. He declared we were not to eat, drink or use makeup on the beds in the rooms, and showed us the shared bathroom, which was not indicated on the booking site. We were instantly met with the strong smell of cooking and curry, which actually got worse as we went upstairs. And for a man who told us to take our shoes off for fear of germs, dear god, the carpets were vile. I actually felt dirty walking around in my socks in a random house, as told to by a stranger, which has never happened anywhere else I’ve stayed, and I’m a big on travelling. Long story short, we got to our rooms. Only one had a key, the other didn’t but both had locks on the inside, which is the bare minimum but is something I guess. The room featured a bed pushed against a wall with two rock solid mattress stacked on top of each other and pillow throw at the headboard like the cleaner couldn’t care less, which clearly they didn’t, as shown by the rest of the room of which I’ve attached images. Every inch of this place was filthy. I’m not even convinced the bed sheets had been washed. The floor was disgusting, carpets stained and covered in black and grey dust and dirt from how long they hadn’t been cleaned for. The windowsill featured old mould stains and cup marks which had clearly been there a while. The windows were shut so the room stank of curry still, and on the base of the light beside the bed were hairs. On the bed sheets were nail clippings, not mine at all as I keep my nails short and had done so prior to leaving for Birmingham hours before. The light switches were covered in dirty finger marks, clearly not wiped down before we arrived. And although the host told us we would have the place to ourselves that night, after pulling an all-nighter for lack of cleanliness and comfort of the place, I got up to use the bathroom and heard someone banging around just down the stairs, which the host had previously mentioned was where he did Botox appointments. A really vile stay. If I’d had a choice I would not have stayed here, but I did not book the B&B, and didn’t have my car to leave, so I literally could not go anywhere else. You couldn’t pay me to return. We left feeling filthy, and I had to stay with the window open all night in the cold to rid the room of the horrid smell and attempt to make the night a bit more bearable. Random toilet in the corner of the room as pictured was covered by some board thing, and the light itself was covered in dust. Dead bugs on the ceiling also as pictured. Don’t wast
A nice property, with helpful and friendly staff. I would happily stay here again
We had a lovely friendly greeting on arrival and were made very comfortable and everything was clearly explained to us. It was a nice room and with a comfortable bed, a quiet road and nice location. Good value for money.
Friendly personal greeting. Everything I needed was provided in the room which was nicely appointed and very clean. I have no photos! This did not occur to me.
The place is conveniently situated, being very close to shops, etc. Access and Parking are a little challenging on a person‘s first visit!
It’s a b&b, you will have to share bathroom with the other guests. While I take the booking it only shows the bathroom, but doesn’t specify it’s a shared bathroom. ( maybe I did not read the small print somewhere)
Excellent stay
I was greeted upon arrival by the friendly owner and the accommodation was spotless, excellently presented and warm with a comfortable bed. Bathroom spotless with shower and bath