酒店回复: Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further.
5.0分
家庭亲子
原文
翻译提供方:Google
入住手续简单。
通风有点吵
4.0分
情侣出游
原文
翻译提供方:Google
酒店区没什么
4.0分
其他
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location is safe and quiet. are is a little desolate with some construction next to the highway. The construction has no bearing on the hotel but there are some detours. I do recommend staying at this hotel
酒店回复: Thank you for your rating and review.
2.0分
家庭亲子
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The staff was amazing. Accommodating and very nice. Everything that we had problems with is out of their control. The rooms smelled like mildew and everything was damp. We switched rooms but the 2nd room was the same. Someone was running up and down the hallway at 1am. We didnt see anyone so it was either a ghost or it was the floor below us. The shower was pulling away from the wall and there was mold behind the door in the bathroom. The staff said they had storm damage a couple years ago and some of the rooms still have a smell. It was very late and we only needed the room for 1 night but if we were planning on staying longer we would have gone somewhere else. I dont think anyone should be staying in the rooms for health reasons alone. Until they pull up the carpets and get rid of the smells in the room I would not recommend this hotel. The lobby does look like it has been refurbished and doesnt smell at all. Unfortunately I think that's were the repairs ended.
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酒店回复: Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner
5.0分
家庭亲子
Alexandria is a wonderful employee! She went above and beyond!
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酒店回复: Thank you for your review. I am happy to hear that you enjoyed our hotel's friendly staff! We look forward to seeing you again. Barry Eagle, Owner
2.0分
其他
Disturbance in room above made it difficult to sleep. No evidence that mgmt did anything to resolve problem.
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酒店回复: Thank you for your feedback. We sincerely apologize for the disturbance you experienced and any inconvenience it caused. Your concerns have been noted and shared with our management team to ensure better follow-up and resolution in the future.
5.0分
其他
I appreciated the handicap rail in the shower.
I also liked having the digital clock. The breakfast was outstanding.
5.0分
其他
Greatvstay
Our experience was wonderful. We thoroughly enjoyed our stay. The coffee was especially good.
酒店不错,非常干净。主人非常友善、正式且知识渊博。下次还会入住。
一般般
入住手续简单。
通风有点吵
酒店区没什么
location is safe and quiet. are is a little desolate with some construction next to the highway. The construction has no bearing on the hotel but there are some detours. I do recommend staying at this hotel
The staff was amazing. Accommodating and very nice. Everything that we had problems with is out of their control. The rooms smelled like mildew and everything was damp. We switched rooms but the 2nd room was the same. Someone was running up and down the hallway at 1am. We didnt see anyone so it was either a ghost or it was the floor below us. The shower was pulling away from the wall and there was mold behind the door in the bathroom. The staff said they had storm damage a couple years ago and some of the rooms still have a smell. It was very late and we only needed the room for 1 night but if we were planning on staying longer we would have gone somewhere else. I dont think anyone should be staying in the rooms for health reasons alone. Until they pull up the carpets and get rid of the smells in the room I would not recommend this hotel. The lobby does look like it has been refurbished and doesnt smell at all. Unfortunately I think that's were the repairs ended.
Alexandria is a wonderful employee! She went above and beyond!
Disturbance in room above made it difficult to sleep. No evidence that mgmt did anything to resolve problem.
I appreciated the handicap rail in the shower.
I also liked having the digital clock. The breakfast was outstanding.
Greatvstay
Our experience was wonderful. We thoroughly enjoyed our stay. The coffee was especially good.