酒店回复: Dear Valued Guest,Thank you very much for your kind and detailed review.We are delighted to hear that you enjoyed our convenient location, allowing you to rest a little longer before your flight, and that our front desk service, including the complimentary snacks and tea, added to your comfort. It is wonderful to know that our hotel met your needs for a layover and that you appreciated the surroundings as well.We truly appreciate your feedback and look forward to welcoming you back to Novotel Bali Airport on your next visit.Warm Regards,Ifan TaufanRoom Division ManagerNovotel Bali Airport
酒店回复: Dear Valued Guest,Warm greetings from Novotel Bali Ngurah Rai AirportThank you for your excellent review!We’re thrilled to hear that you enjoyed our convenient location between the domestic and international terminals, as well as the direct passage to the international check-in hall. It’s wonderful to know you found the rooms bright, clean, comfortable, and pleasantly quiet despite the airport setting.We’re also glad you had a chance to enjoy our outdoor swimming pool, gym, and elegant surroundings. Your kind words truly mean a lot to us, and we look forward to welcoming you back again soon!Regards,Ifan TaufanRoom Division Manager
酒店回复: Dear Valued Guest,Warm greetings from Novotel Bali Ngurah Rai AirportThank you for taking the time to share such a detailed review. We’re happy to hear that you enjoyed our unique airport location, spacious rooms, convenient access to the terminal, and the friendliness of our team. It’s also great to know you appreciated the bathroom layout, charging convenience, and our pool and photo spot.We sincerely apologize for the condition of the bedding and appreciate you bringing this to our attention. This is certainly not the experience we aim to provide, and your comments will be shared with our housekeeping team for immediate review. Thank you as well for your understanding regarding takeout delivery arrangements, and we appreciate your feedback as it helps us improve.We hope to have the opportunity to welcome you again and provide an even more comfortable stay next time.Regards,Ifan TaufanRoom Division Manager
酒店回复: Dear Values Guest,Warm greetings from Novotel Bali Ngurah Rai AirportThank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you experienced during your stay, particularly regarding the room allocation and the lack of staff in the early morning. This is not the standard of service we aim to provide, and we understand how frustrating this must have been for you.We also appreciate your comments regarding the food, spa, and other amenities. Your observations are valuable and will be reviewed carefully to help us improve our services and guest experience.Please know that we take concerns about fairness and guest treatment very seriously. We hope to have the opportunity to restore your confidence in a future stay.Regards,Ifan Taufan Room Division Manager
酒店回复: Dear Valued Guest,Thank you very much for sharing your experience.We are delighted to hear that our hotel provided a safe, clean, and convenient stay for your late-night flight, and that our direct airport access made your arrival easy. We completely agree Bali has many beautiful resorts and villas to explore, and we hope you enjoyed discovering the island’s stunning scenery.We look forward to welcoming you back to Novotel Bali Airport whenever you need a comfortable and convenient stopover.Warm Regards,Ifan TaufanRoom Division ManagerNovotel Bali Airport
5.0分
高级特大床房 禁烟
家庭亲子
酒店位置就在机场里面，早餐丰富，吃完早餐沿着通道走两分钟就到国际航站楼了，非常方便
赶早班机非常合适，带孩子也不用起那么早
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酒店回复: Dear Valued Guest,Thank you very much for your wonderful review.We are delighted to hear that you enjoyed our plentiful breakfast and appreciated the convenience of our direct connection to the international terminal. It is great to know that our location made early morning flights easier and more comfortable for you and your family.Your feedback is very encouraging for our team, and we look forward to welcoming you and your family back to Novotel Bali Airport on your next visit.Warm Regards,Ifan TaufanRoom Division ManagerNovotel Bali Airport
距离机场很近。可以睡得久一些。服务好。前台有小吃和茶水，很好吃好喝。适合。等飞机必住。下次来还会住，机场酒店周围也很漂亮。
为了第二天搭乘飞机方便，选择了这家酒店。坐国际航班真的非常方便，穿过餐厅没多远就可以看到值机柜台。搭乘早班机的话可以和餐厅说一下，酒店提供送餐服务，打包好的咖啡、果汁、面包等会在预约的时间准时送达，非常贴心。洗澡的话建议用自带的过滤花洒，洗澡水的水质一般。同时，如果可以，希望以后房间能够多放几瓶矿泉水，小瓶水不经喝。酒店还有游泳池，但是入住比较晚所以没有来得及体验。总体来说，如果航班比较早，或者到达比较晚，可以在这里过渡一晚。
在机场国际与国内航站楼之间，特别适合转机。房间看起来还是挺新的，房间也够大。酒店有很多房间，如果有时间，还可以在酒店泳池游个泳。餐厅是一直营业的。由于早晨的航班比较早，没有体验酒店早餐
酒店就在国内航站楼与国际航站楼之间，餐厅有通道直通国际航站楼值机大厅，步行5分钟可达，很方便快捷。房间明亮，干净整洁，床品舒适。虽在机场边，房内感觉还是很安静的。酒店有户外泳池、健身房，环境雅致。赞！
哈哈哈这个酒店就在机场里面 我是赶早班机来这里住一晚 早上去赶飞机 从房间开始走三分钟就走到机场安检的地方了 房间大小其实还行 挺宽敞的 卫生间也是干湿分离的 就是床品很旧 铺盖都起球了 看起来不太干净 不用转换插头 可以直接充电 还有一个公共泳池 和天空之门打卡点 如果点外卖 外卖进不去要来这个天空之门这里拿 有点远 工作人员挺好的
1.地理位置好，到机场特别近，真的适合过渡
2.餐饮味道可以，价格需要加服务费和税费，价格不算贵，但没有水提供，买了一瓶水，24人民币
3.SPA还算舒服，也是加税费和服务费，住店无折扣，按摩90分钟大概300，还算合适。花瓣循环利用的，有点……
4.最差的一点，大概下午3点到的，酒店超多的房间，居然给了尾房，还是安全门口，这很震惊，不至于给那么差的房间吧，走的老远，出门
在外也不想去烦，感觉是对中国人有歧视，那么多的房间也不至于，也没询问是否介意尾房。另外早上5点45退房，大堂无人，对着大堂大叫几声有没有人，才有人出来。巴厘岛这样的酒店，服务我给0分，也是少见
第二天需要飞科莫多，所以选择住机场酒店，位置非常方便，三分钟到出发层，酒店整体环境偏老旧，房间卫生一般，作为飞行的过渡房即可，近500元的价格有点偏贵了。
酒店位置好的不得了
从国际到达到酒店可以不用淋雨
入住办理也很方便
前台有好吃的姜糖
大床房床品很舒服
房间里也很新
还有很大的泳池
半夜航班入住，有专门通道去酒店，在机场里面，安全干净方便，入住一晚很方便，不值得多住，因为巴厘岛太美了，太多美丽的度假村了！和别墅！景色太美！
酒店位置就在机场里面，早餐丰富，吃完早餐沿着通道走两分钟就到国际航站楼了，非常方便
赶早班机非常合适，带孩子也不用起那么早