酒店回复: Thank you so much for your recent stay with us and for leaving a review. We look forward to your next stay with us :-)
4.0分
情侣出游
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I usually enjoy the Fairfield inn properties but I was given a handicap room this time. The mattress was much harder than I'm used to from this brand. The breakfast was very subpar. It looks great in the photos but in reality, it did not hold up. Very friendly staff and the property is clean and safe.
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酒店回复: Thank you so much for your recent stay with us and for taking the time to leave a review about your stay. We will review all comments with the team. We hope to see you the next time you are in town.
5.0分
情侣出游
Clean room, great receptionist who was very informative, helpful and professional.
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酒店回复: Thank you so much for your recent stay with us and for taking the time to rate and leave the hotel a review. We hope to see you the next time your travels bring you to Sheboygan :-)
5.0分
家庭亲子
Clean room. Friendly staff. Pool was small, but good enough to entertain kids for a couple hours. Breakfast was good.
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酒店回复: Thank you so much for your recent stay with us and for taking the time to leave a review. We look forward to seeing you again should your travels bring you back to Sheboygan :-)
4.0分
其他
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The property was as expected. Clean with all the amenites I like for a pleasant stay. The bed was a little too soft for me, but that is a personal preference. Also, I could hear sound from the highway close by. Light sleepers should request a room on the non-highway side of the hotel. My friend is a better sleeper and did not notice the sound. Again, that is something unique to each person.
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酒店回复: Thank you so much for your recent stay with us and you kind words. We look forward to your next trip to Sheboygan :-)
5.0分
情侣出游
Easy to get to off the highway and super clean and quiet.
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酒店回复: Thank you so much for your recent stay with us and for taking the time to leave us an online review. We look forward to seeing you again the next time your travels bring you to Sheboygan :-)
2.0分
商务出差
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Unacceptable
Heard loud (and I mean LOUD) whistling from the next room starting at 3am. Called the front desk, complained 4 times asks they finally checked on the room at 10:35am - after I didnt get a wink of sleep. It was a window open in the next room and was so loud I kept telling them there was no way someone was in the room. They still wouldn't check when even walking of the elevator you could hear it on the entire second floor. No one cared. What if someone was hurt, had a serious medical emergency? And we are just not going to check? Unacceptable.
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酒店回复: Thank you for taking the time to provide us with such detailed feedback about your stay. We are truly sorry to hear that your experience did not meet your expectations.Please be assured that your concerns have been shared with our team and are being addressed. I also apologize that the room transfer offered at the time of your complaint was not accepted due to the noise from neighboring rooms. We understand how disruptive that can be, and we regret that this did not help resolve the situation.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay.
5.0分
其他
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Great experience for a sister getaway.
I had a wonderful experience. The staff was very friendly and made sure we were well taken care of. They educated us on all the hotel had to offer and and were always accessible.
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酒店回复: Thank you so much for your recent stay with us and for taking the time to leave a review :-) We look forward to your next stay with us.
5.0分
家庭亲子
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Great experience. Especially for anyone traveling with an EVA, I highly recommend this hotel. Rooms were immaculate, pool was a good temperature. Overall wonderful
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酒店回复: Thank you so much for your recent stay with us and your kind words! Happy New Year to you and we look forward to your next stay with us :-)
5.0分
家庭亲子
Nice place to stay. Super small pool
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酒店回复: Thank you so much for your recent stay with us and for taking the time to leave a review. We hope to see you the next time you are in town :-)
非常棒而且非常漂亮的房间
I usually enjoy the Fairfield inn properties but I was given a handicap room this time. The mattress was much harder than I'm used to from this brand. The breakfast was very subpar. It looks great in the photos but in reality, it did not hold up. Very friendly staff and the property is clean and safe.
Clean room, great receptionist who was very informative, helpful and professional.
Clean room. Friendly staff. Pool was small, but good enough to entertain kids for a couple hours. Breakfast was good.
The property was as expected. Clean with all the amenites I like for a pleasant stay. The bed was a little too soft for me, but that is a personal preference. Also, I could hear sound from the highway close by. Light sleepers should request a room on the non-highway side of the hotel. My friend is a better sleeper and did not notice the sound. Again, that is something unique to each person.
Easy to get to off the highway and super clean and quiet.
Unacceptable
Heard loud (and I mean LOUD) whistling from the next room starting at 3am. Called the front desk, complained 4 times asks they finally checked on the room at 10:35am - after I didnt get a wink of sleep. It was a window open in the next room and was so loud I kept telling them there was no way someone was in the room. They still wouldn't check when even walking of the elevator you could hear it on the entire second floor. No one cared. What if someone was hurt, had a serious medical emergency? And we are just not going to check? Unacceptable.
Great experience for a sister getaway.
I had a wonderful experience. The staff was very friendly and made sure we were well taken care of. They educated us on all the hotel had to offer and and were always accessible.
Great experience. Especially for anyone traveling with an EVA, I highly recommend this hotel. Rooms were immaculate, pool was a good temperature. Overall wonderful
Nice place to stay. Super small pool