The heater in our room was so loud that we couldn’t sleep. When I said something to the front desk staff, they were very dismissive. They offered no assistance or discount for our room.
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酒店回复: Thank you for your review. We're disappointed to learn about your recent experience, and we understand your frustration. We want our guests to be comfortable and feel heard, and we'll be following up with our maintenance and front desk team regarding this concern. We hope you give us a chance to provide you with a much more accommodating experience when you're back in town.
5.0分
其他
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This hotel is beautiful! The location is great! Parking was easy. Bed was comfortable. Rooms are huge! Only complaint was the bartender was a little rude to us but we will still be back.
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酒店回复: Thank you for your kind words about the hotel, location, and overall experience. We are sorry to hear that your interaction at the bar did not meet expectations and will share this with our team for review. It means a lot to know this did not take away from your stay, and we look forward to welcoming you back again.
5.0分
朋友出游
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Traveling to Sioux City occasionally, we were happy to find a beautiful new place to stay. Some of the other hotels in the area are getting pretty dated. Now, this hotel is technically old but has been made new again, and it's lovely. We had a super comfortable room, were welcomed warmly when checking in and enjoyed both the bar and pool on Sunday morning.
I will recommend that if a person has any physical limitations that he/she/they request a room in the main tower as the 2nd tower requires a short walk across a walkway. This is a lovely place, though, and we will most definitely stay again -- not just for the heated toilet seats.
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酒店回复: Thank you for the thoughtful review. We're really glad you enjoyed the mix of history and refreshed spaces, along with the warm welcome and relaxing morning. We appreciate your note about accessibility and are happy to help with room placement anytime. We look forward to having you back soon.
5.0分
其他
This place is incredible! Clean, service is great, rooms are amazing, pool and gym are spectacular. This place is top notch and I can’t wait to go back!
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酒店回复: Thank you for your review! We're thrilled you enjoyed our clean rooms, exceptional service, and fantastic amenities. Your kind words mean a lot to our team, and we can't wait to welcome you back to The Warrior Hotel, Autograph Collection on your next visit!
1.0分
其他
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No breakfast offered after having paid the upgrade. Rooms HVAC sounded like it was going to break and couldn't keep the room at the temp set. Having no microwave so a huge let down, because if you bring left overs or have a dietary requirement that needs an ability to partially heat, you cant. Room floors could have been better, excessive amount of dust along the carpet/baseboards.
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酒店回复: Thank you for bringing this to our attention. It is disappointing to hear that you did not have a nice stay, and we will rectify these issues to improve future visits. Providing a clean, comfortable experience is important to us, and your feedback is invaluable. We hope to change your perceptions in the future with a better stay.
4.0分
其他
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Had k-cups but didn’t have a coffeemaker in our room. Stopped at the front desk to make them aware and they said they were changing out coffeemakers and we would have to stop down at breakfast to get coffee. They gave us pushback when we stopped and asked for coffee and it was a huge inconvenience as we were enjoying a relaxing anniversary staycation.
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酒店回复: Thank you for sharing your experience. While we are pleased to see your high rating, we regret to hear that you encountered these issues during what was supposed to be a relaxing stay. We strive to provide exceptional service, and it is disappointing that we fell short this time. Our team is committed to upholding the highest standards of hospitality, and your comments help ensure every detail aligns with that commitment. We apologize for the inconvenience and hope you will consider giving us another chance in the future.
5.0分
家庭亲子
We did not have breakfast there. We did have supper there and the food and service was very good!
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酒店回复: Thank you for sharing your experience! We're glad to hear you enjoyed your supper with us and that the food and service stood out. We hope you’ll join us for breakfast on a future visit and look forward to welcoming you back soon!
5.0分
家庭亲子
Clean rooms great food but no longer have a breakfast buffet and waitresses were not pleasant.
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酒店回复: Thank you for the perfect rating and for sharing your thoughts about your visit. We’re glad you enjoyed our clean rooms and great food, though we’re sorry the dining service didn’t feel as warm as it should have. Your feedback helps us refine the experience, and we look forward to welcoming you back for an even more extraordinary stay.
5.0分
朋友出游
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The Warrior is a beautifully renovated building in downtown Sioux City. The room was wonderful, very clean and comfortable. Really appreciated the heated toilet seat. The bar and restaurant have great food, drinks, and ambience. We discovered they have a roof top bar and a bowling alley in the basement. Didn't get to play a game this time, but definitely want to go back. Great place to stay for a weekend getaway.
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酒店回复: Thank you for visiting us at The Warrior Hotel, Autograph Collection! We're delighted to hear that our various amenities, comfortable accommodations, and clean environment all contributed to making your stay so remarkable. Our team works tirelessly to provide a fun, memorable, and relaxing experience for our guests, so it is terrific to hear of your satisfaction. Thank you for your kind rating. It was truly our pleasure to host you, and we look forward to welcoming you back for another wonderful stay!
说实话，这是我这辈子住过的最棒的酒店。
The heater in our room was so loud that we couldn’t sleep. When I said something to the front desk staff, they were very dismissive. They offered no assistance or discount for our room.
This hotel is beautiful! The location is great! Parking was easy. Bed was comfortable. Rooms are huge! Only complaint was the bartender was a little rude to us but we will still be back.
Traveling to Sioux City occasionally, we were happy to find a beautiful new place to stay. Some of the other hotels in the area are getting pretty dated. Now, this hotel is technically old but has been made new again, and it's lovely. We had a super comfortable room, were welcomed warmly when checking in and enjoyed both the bar and pool on Sunday morning.
I will recommend that if a person has any physical limitations that he/she/they request a room in the main tower as the 2nd tower requires a short walk across a walkway. This is a lovely place, though, and we will most definitely stay again -- not just for the heated toilet seats.
This place is incredible! Clean, service is great, rooms are amazing, pool and gym are spectacular. This place is top notch and I can’t wait to go back!
No breakfast offered after having paid the upgrade. Rooms HVAC sounded like it was going to break and couldn't keep the room at the temp set. Having no microwave so a huge let down, because if you bring left overs or have a dietary requirement that needs an ability to partially heat, you cant. Room floors could have been better, excessive amount of dust along the carpet/baseboards.
Had k-cups but didn’t have a coffeemaker in our room. Stopped at the front desk to make them aware and they said they were changing out coffeemakers and we would have to stop down at breakfast to get coffee. They gave us pushback when we stopped and asked for coffee and it was a huge inconvenience as we were enjoying a relaxing anniversary staycation.
We did not have breakfast there. We did have supper there and the food and service was very good!
Clean rooms great food but no longer have a breakfast buffet and waitresses were not pleasant.
The Warrior is a beautifully renovated building in downtown Sioux City. The room was wonderful, very clean and comfortable. Really appreciated the heated toilet seat. The bar and restaurant have great food, drinks, and ambience. We discovered they have a roof top bar and a bowling alley in the basement. Didn't get to play a game this time, but definitely want to go back. Great place to stay for a weekend getaway.