酒店回复: Carlos, Thank you for letting us know about your recent stay here at avid. We will use your feedback to improve for in the future, we hope to welcome you again soon!
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Miguel Angel, Thank you for letting us know about your recent experience here with our avid family!
5.0分
其他
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Front desk staff was very nice and helpful, room was clean, beds very comfortable, and breakfast was better than othets we've had and attentdant was always keeping things stocked and clean
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that our front desk team made you feel welcome and that your room was clean and comfortable. It’s great to know you enjoyed the beds and had such a positive experience with breakfast as well. Our breakfast attendant will be thrilled to hear your kind words about their hard work in keeping everything stocked and tidy.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon!
3.0分
其他
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The room was clean but very small. We were on the fourth floor and we did not have hot water. However, we had family staying on other floors and they had hot water. As far as breakfast, there was cereal, pastry, fruit, oatmeal and eggs. There was also potatoes and meat, but they were not appealing it at all. If our room had hot water, it is somewhere I would stay again. It was a good location close to many restaurants.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you found the room clean and appreciated the location near many restaurants. We’re also happy you enjoyed the variety of breakfast options, though we’re sorry to hear the potatoes and meat weren’t to your liking.We truly apologize for the issue with the hot water on the fourth floor. That’s certainly not the experience we want for our guests, and we appreciate you letting us know about it. We’ll have our maintenance team look into this to ensure it’s addressed moving forward.We’d love to welcome you back in the future and make sure your next stay is more comfortable, with everything working properly! Thank you again for your feedback.
5.0分
其他
The staff are very kind and answered all of our questions on local information.
The room was clean and comfortable.
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酒店回复: Dear Valued Guest,We would like to say thank for allowing us to host your recent stay and even taking the time to give us your feedback. We are so pleased that you enjoyed your stay and we were able to meet your expectations. Blessings to you and your family!!
5.0分
其他
The breakfast items were plentiful and of good quality! Staff was super friendly and helpful.
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酒店回复: Thank you so much for the fantastic review! We're thrilled to hear you enjoyed the breakfast and that our team made such a positive impact on your stay. Our staff takes great pride in providing friendly and helpful service, and it’s wonderful to know it made your experience even better. We hope to welcome you back soon for another great stay! Safe travels! 😊
2.0分
商务出差
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I thought the hotel was modern and clean looking....no problem there. I wasn't going to get alot of sleep as I was in Nashville for a late evening event.
I couldn't have slept 2 hours! The heat unit kicked on alot but literally sounded like a fire siren...not that loud but loud enough that I thought there were police/fire outside the hotel room when I first got there. So when I tried to sleep it sounded that way every time it kicked on. To be fair, maybe it was just my room but you might want to do the "ear test" before you stay!
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酒店回复: Thank you for taking the time to share your feedback. We're happy to hear you found our hotel modern and clean, but we’re very sorry to learn that the noise from the heating unit affected your rest. That’s certainly not the experience we want for our guests.We appreciate you bringing this to our attention, and our team will look into the issue right away to ensure it’s addressed. We hope you’ll give us another opportunity to provide you with a more comfortable and restful stay in the future.
3.0分
商务出差
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Very clean, no carpet in rooms which is great for feeling clean however not for the noise level. Above room was very loud just from walking and normal activities. Had a drain issue the frist morning which was fixed promptly, Staff was great, location great. Room was a little small, mattresses was very soft and should be updated for my liking.
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酒店回复: Thank you for taking the time to share your feedback! We're glad you found the hotel clean and appreciated the efforts of our staff. We apologize for the noise disturbance from the room above and will look into improving soundproofing in our rooms. We're also happy that the drain issue was addressed quickly, but we're sorry to hear the mattress didn't meet your comfort expectations. We'll certainly take your comments into account for future updates. We hope to welcome you back soon!
很棒的酒店，干净卫生，早餐也很不错。
干净且状况非常好！
早餐不太好，但至少有一些东西
非常好
Front desk staff was very nice and helpful, room was clean, beds very comfortable, and breakfast was better than othets we've had and attentdant was always keeping things stocked and clean
The room was clean but very small. We were on the fourth floor and we did not have hot water. However, we had family staying on other floors and they had hot water. As far as breakfast, there was cereal, pastry, fruit, oatmeal and eggs. There was also potatoes and meat, but they were not appealing it at all. If our room had hot water, it is somewhere I would stay again. It was a good location close to many restaurants.
The staff are very kind and answered all of our questions on local information.
The room was clean and comfortable.
The breakfast items were plentiful and of good quality! Staff was super friendly and helpful.
I thought the hotel was modern and clean looking....no problem there. I wasn't going to get alot of sleep as I was in Nashville for a late evening event.
I couldn't have slept 2 hours! The heat unit kicked on alot but literally sounded like a fire siren...not that loud but loud enough that I thought there were police/fire outside the hotel room when I first got there. So when I tried to sleep it sounded that way every time it kicked on. To be fair, maybe it was just my room but you might want to do the "ear test" before you stay!
Very clean, no carpet in rooms which is great for feeling clean however not for the noise level. Above room was very loud just from walking and normal activities. Had a drain issue the frist morning which was fixed promptly, Staff was great, location great. Room was a little small, mattresses was very soft and should be updated for my liking.