酒店回复: Dear Melissa,Thank you for sharing your experience. We regret to learn about the issues you encountered, and we understand how these aspects significantly impacted your comfort and overall satisfaction. Your feedback is crucial as we continue improving our facilities and service, and we will alert our maintenance team to have them look at the issues you pointed out. We hope you will consider staying with us again, giving us a chance to ensure an overall improved visit.General ManagerAustin Richied
5.0分
其他
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Great linens, quiet room, modern bathroom, Courtyard by Marriott is really stepping up their game. Super comfortable, walk to the airport if you want or shuttle on the half hour. Couldn't ask for a nicer stay
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酒店回复: Thank you for your kind comments! We're pleased you enjoyed your stay, with our comfortable rooms and convenient location being highlights. We look forward to welcoming you back to Courtyard Pasco Tri-Cities Airport.General Manager Austin Richied
5.0分
情侣出游
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Liked everything about this property. Excellent quality, extremely clean, friendly and professional staff. Lobby was bright, open and had many options for relaxing alone or with friends or business associates.
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酒店回复: Thank you for the fantastic review. It’s wonderful to hear you enjoyed every aspect of your stay, from the welcoming atmosphere to our impeccable surroundings. We’re especially glad the lobby offered a space that felt just right for both relaxing and connecting. It was a pleasure having you here, and we look forward to welcoming you back!General ManagerAustin Richied
5.0分
其他
I love how clean and quiet it was here. The bar service and food was amazing!
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酒店回复: Thank you so much for the kind words! We’re thrilled to hear you enjoyed the peaceful atmosphere and our high standards of cleanliness during your stay. It’s also fantastic to know the bar service and food made such a great impression. We’d love to welcome you back for another relaxing and delicious visit!General ManagerAustin Richied
5.0分
家庭亲子
the staff was friendly and accomadating for what was occurring as it was literally last minute
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酒店回复: Thank you for your perfect rating and kind words! We're glad our team could be accommodating and helpful, especially on such short notice. We're always here to make your stay as smooth as possible and hope to welcome you back to Courtyard Pasco Tri-Cities Airport again soon.General ManagerAustin Richied
5.0分
商务出差
This is a great option for staying near the airport. Would book again when needed.
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酒店回复: Thank you for your feedback and perfect rating! We're so glad you found our location convenient and would choose to stay with us again. We look forward to welcoming you back to Courtyard Pasco Tri-Cities Airport again on your next visit!General Manager Austin Richied
2.0分
商务出差
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We were charged over $1300 for 2 nights. I've stayed in 2 bed, 2 bath hotels that could sleep 6-8 included a kitchen, LR and dining area AND had a fabulous breakfast included for half to 2/3 the cost in Seattle. Nearly $900 for Fri night?? The storage space was insufficient. The amount of hooks and towels was lacking. The fridge was too small and didn't stay cold. And there's no privacy in the room for five people. As my mother would say, "They're awfully proud of themselves, aren't they?" I will not choose a courtyard again. What a disappointment. There are so many better options for hotels that don't charge you $10 for a measly oatmeal, after extracting nearly $1000 for one night's stay. The pool was too hot for the kids to enjoy. There wasn't even coffee in the lobby.
我们房间没有热水。前台说他们也解决不了，管理层下午三点上班，会联系我们给出解决方案。但他们根本就没联系过我们。
酒店很干净，非常适合第二天需要转机的旅客。离机场不到1公里，赶早班机再合适不过了。
给它3星的原因是因为，在他们收取的总金额中，他们增加了额外的停车费，里面有一个自助餐厅，但是你点的所有东西都是额外的，而且他们的价格中没有包含早餐。 ，你应该点单并付款，好吧，它看起来豪华又干净，但没什么特别的，而且游泳池在 10:00 关闭，我一点也不喜欢它，他们应该把它写在价格中，这样人们知道，他们必须额外付费，早餐是单独支付的，不包含在内，我们通常每年去这个地方 2 或 3 次，而且我们有更好的价格，免费早餐，游泳池开放到午夜和免费停车，它这是他们第一次向我们这样收费，我们显然不会再住在这里了。
没有热水！
Great linens, quiet room, modern bathroom, Courtyard by Marriott is really stepping up their game. Super comfortable, walk to the airport if you want or shuttle on the half hour. Couldn't ask for a nicer stay
Liked everything about this property. Excellent quality, extremely clean, friendly and professional staff. Lobby was bright, open and had many options for relaxing alone or with friends or business associates.
I love how clean and quiet it was here. The bar service and food was amazing!
the staff was friendly and accomadating for what was occurring as it was literally last minute
This is a great option for staying near the airport. Would book again when needed.
We were charged over $1300 for 2 nights. I've stayed in 2 bed, 2 bath hotels that could sleep 6-8 included a kitchen, LR and dining area AND had a fabulous breakfast included for half to 2/3 the cost in Seattle. Nearly $900 for Fri night?? The storage space was insufficient. The amount of hooks and towels was lacking. The fridge was too small and didn't stay cold. And there's no privacy in the room for five people. As my mother would say, "They're awfully proud of themselves, aren't they?" I will not choose a courtyard again. What a disappointment. There are so many better options for hotels that don't charge you $10 for a measly oatmeal, after extracting nearly $1000 for one night's stay. The pool was too hot for the kids to enjoy. There wasn't even coffee in the lobby.