酒店回复: Dear kevin5806,Thank you so much for sharing such a thoughtful review.We are delighted to hear that you had a very good impression of your stay. Cleanliness and hygiene are always our top priorities, so it’s wonderful to know that this made you feel comfortable. We’re also glad our front desk team provided excellent service and left you with a positive impression.The backyard and small bridge leading into the sea are indeed special features of our property, and we’re thrilled that you enjoyed the pavilion, the refreshing sea breeze, and the beautiful ocean view. Your words capture exactly the serene experience we hope every guest can enjoy.We truly appreciate your kind feedback and look forward to welcoming you back for another pleasant and memorable stay by the sea.Sincerely,Thanakan Rangnoi (Gig)Front Office Manager

酒店回复: 尊敬的鲍勃先生： 非常感谢您详细而令人印象深刻的点评。我们很高兴您在我们宽敞、简约而精美的客房以及令人放松的日落美景中度过了愉快的时光。 我们很高兴您喜欢尊贵酒廊的特色服务，包括下午茶和晚间鸡尾酒。我们的团队精心挑选了这些服务，确保您的每一刻都充满喜悦。 我们的设施，包括海滨泳池、健身中心、水疗中心、桑拿浴室、餐厅和屋顶酒吧，都经过精心设计，以满足每位客人的生活方式。我们也很高兴您发现酒店位置便利，方便出行和观光。 您的赞美对我们整个团队来说是一种极大的鼓励，我们期待着很快再次欢迎您。 此致， Thanakan Rangnoi (Gig) 前台经理

酒店回复: Dear Steven M.J. Wang,Thank you so much for your wonderful review!We're thrilled to hear that you enjoyed the seaside location and the pleasant atmosphere. It’s great to know that the breakfast selection met your expectations and that the internet signal was strong throughout your stay. Your kind words about our attentive service mean a lot to us, as we strive to make every guest feel welcome and understood.We're also grateful for your appreciation of the cleanliness and tidiness of the rooms, and that you found the pricing reasonable. Your recommendation is truly valued, and we look forward to welcoming you back for another relaxing and enjoyable stay by the sea.Sincerely,Thanakan Rangnoi (Gig)Front Office Manager

酒店回复: Dear Sir & Madam,Warm greetings from Novotel Marina Sriracha & Koh Si Chang.Thank you very much for sharing your feedback with us. We are pleased to hear that you found the room comfortable and that your overall stay was enjoyable.However, we sincerely apologize for the disappointment regarding the sea-view room not meeting your expectations. Your feedback is very important to us, and we will review this with our team to ensure better clarity and consistency in the future.We truly appreciate you’re understanding and hope to have the opportunity to welcome you back again, so we may provide you with an even better experience on your next stay.Warm regards,Sirinthip "Pooh" Inpakdee Assistant Front Office Manager

酒店回复: 尊敬的 Khun Chayanit， 非常感谢您抽出时间分享您的反馈。 我们很高兴听到您喜欢我们干净整洁的现代化设施，以及设备齐全的泳池和健身房。我们的位置非常适合探索小镇，我们很高兴它为您的住宿增添了便利。 我们也注意到了您对服务和早餐体验的评价。您的反馈非常重要，它将帮助我们改进这些方面，确保为所有客人提供更热情、更顺畅的体验。 我们希望很快能再次欢迎您！ 此致， Sirinthip "Pooh" Inpakdee 前台助理经理

酒店回复: Dear Dear Sir & Madam,Thank you very much for sharing your feedback with us!We are delighted to hear that you enjoyed the seaside environment. Our beachfront location is something we take great pride in, and it’s wonderful to know it added to your overall experience.We truly appreciate your kind comment and hope to have the pleasure of welcoming you back again soon for another relaxing stay by the sea.Warm regards,Sirinthip “Pooh” InpakdeeAssistant Front Office Manager

酒店回复: Dear Guest User,Thank you so much for your kind feedback. We're truly delighted to hear that you enjoyed the beachfront location and the beautiful views—it’s one of the features we’re most proud of. It’s also wonderful to know that the cleanliness met your expectations, as we place great emphasis on maintaining a hygienic and comfortable environment for all our guests.Your positive impression means a great deal to our team, and we’re grateful you took the time to share it. We hope to have the pleasure of welcoming you back again soon for another relaxing and enjoyable stay by the sea.Sincerely,Thanakan Rangnoi (Gig)Front Office Manager

酒店回复: Dear Guest User,Thank you so much for your kind words!We’re truly delighted to know you had a positive experience and that you’re already considering a return visit. Your support means a great deal to us, and we’ll be ready to welcome you back with the same warm service and attention to detail—making sure your next stay is just as enjoyable, if not even better. We look forward to seeing you again soon!Sincerely,Thanakan Rangnoi (Gig)Front Office Manager

酒店回复: Dear Astro2009,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the sea view from your room and hope to welcome you back for another pleasant stay soon.Warm regards,Sirinthip "Pooh" InpakdeeAssistant Front Office Manager