酒店回复: Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,YOTEL Porto
酒店回复: Dear Guest,First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive points you mention regarding your stay.We would be happy to see you again at our hotel in order to meet your expectations.Kind regards,YOTEL Porto
酒店回复: Dear Xuhaoyu, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,YOTEL Porto
5.0分
甄选大床房
朋友出游
酒店房间特别舒服,被子厚,空调暖,很干净
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酒店回复: Dear Guest,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Kind Regards,YOTEL Porto
点评来源 Trip.com
5.0分
甄选大床房
朋友出游
很好,非常满意
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酒店回复: Dear Guest,Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon.Best regards,YOTEL Porto
酒店回复: Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,YOTEL Porto
酒店回复: 尊敬的宾客:
很遗憾您的入住体验未能达到您的期望。
我们想提醒您,前台可应要求提供一些便利设施,例如拖鞋、茶和咖啡。此外,每间客房内都附有照明、空调和其他设备的使用说明。我们的工作人员随时乐意为您解答入住期间的任何问题或疑虑。
非常感谢您提供真诚的反馈。这有助于我们改进服务,并努力为宾客提供更优质的体验。
此致,
João Pedro Calçada
前台经理
从马德里住了一个又贵又烂的酒店,再住这个酒店就是天堂,有人工办入住也可以自助办入住,从机场到酒店有E这条线地铁,地铁站离酒店就5-6分钟,就是要爬个坡,波尔图不大,到路易一世大桥,杜罗河,圣马笃火车站都很近,都可以走路过去,波尔图很美,饭也做的好吃,天天去圣马笃火车站旁边timeout小吃一条街去吃饭
酒店里面看起来不错,当我们觉得一切都很好的时候。很可怕的是连续两天回到酒店,厕所里面有几只虫子,他是从墙里跑出来的,因为他又可以回到墙里面。从车站出来到酒店要爬好高的坡。
房间最大的问题是照明一般,但是空间很大卫生很棒,也按时打扫。酒店位置蛮不错的,距离很久就有地铁站,五条线的汇聚点,去机场有地铁直达
酒店房间特别舒服,被子厚,空调暖,很干净
很好,非常满意
十分满意的酒店,就是电梯有点慢。酒店有自己的停车场,在后院进入地下室,但要收费19元。酒店位置很好,去景点方便。离书店、最美麦当劳、火车站、最美西餐厅都很近,步行可达。
一切都很好。离市场和市中心都不远。
在通宵巴士旅程后使用了干净的公共淋浴设施。提供免费迎宾饮品。
令人惊喜,出人意料的酒店。尤其是顶层房间,站在露台上,一览波尔图城市风貌和日出日落的美丽景观。房间舒适宽敞,设施齐全很新。底层餐厅的简餐也非常美味可口。停车也非常方便,公共停车场就在酒店旁边,费用很低。非常推荐自驾游客人前来居住性价比很高的酒店。
非常失望的住宿体验——不舒适、吵闹且管理不善
点评:
我在波尔图这家酒店的住宿体验非常糟糕。
员工不友善/服务差:前台接待人员不热情,显得很不专业。对于我们的要求,他们也敷衍了事,不够上心。
房间设施缺失:没有拖鞋,没有洗漱用品套装,也没有任何能让住宿更舒适的物品。
床铺不舒服:床非常糟糕,让人很难好好休息。
房间内科技设施有故障:移动感应系统糟透了——即使房间里有人,电源和空调也会自动关闭。这让住宿变得极其不便和令人沮丧。
灯光问题:房间的灯光设计很差,使用起来很不舒服。
夜晚非常吵闹:酒店在夜间很吵,几乎不可能入睡。
总而言之,这家酒店在舒适度、服务和设计等所有基本方面都做得一塌糊涂。除非他们做出重大改进,否则我不会推荐住在这里。