Staff was great. Parking was okay, the lot had a weird shape. The Suite was nice and accessible, but unfortunately we had some black mold on our shower ceiling.
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酒店回复: Dear Travis,Thank you for your feedback. We’re glad to hear that you found our staff great and enjoyed the suite. We sincerely apologize for the issue with black mold in the shower ceiling and will address this with our maintenance team immediately. Your comments are valuable, and we hope to provide a better experience on your next visit.Best Regards,Management Team
4.0分
其他
Parking availability was good, staff very professional and helpful. Room was good except for a little mold in bathtub.
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酒店回复: Dear Joanne,Thank you for your feedback. We’re glad to hear that you found our parking convenient, our staff professional and helpful, and the room overall satisfactory. We sincerely apologize for the mold in the bathtub and will address this with our maintenance team promptly. We appreciate your input and hope to provide a fully improved experience on your next visit.Best Regards,Management Team
2.0分
家庭亲子
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The breakfast was simple but sufficient. The parking was sufficient. The lobby and exterior of the hotel was decent. The front desk staff were cordial and helpful. As for the room, the shower was stained and in need of replacement. The water pressure in the shower was poor. The solid flooring was not clean. The room service staff could not clearly speak or understand English.
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酒店回复: Dear Carol,Thank you for sharing your feedback. We’re glad to hear our front desk staff were helpful and that breakfast and parking met your needs. We sincerely apologize for the issues you experienced with the shower, water pressure, flooring, and communication with room service. Your comments have been shared with our housekeeping, maintenance, and management teams to address these concerns and improve the guest experience.Sincerely,Management Team
4.0分
其他
The only negative with our stay is through the night you could have a Vibration through the wall. Not sure if it was the elevator or hot water heater.
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酒店回复: Dear Jodi,Thank you for sharing your feedback. We’re glad to hear that overall your stay was positive. We appreciate you bringing the issue of nighttime vibrations to our attention and will have our maintenance team look into it to ensure a more comfortable experience for future guests.Best Regards,Management Team
5.0分
其他
There was adequate parking and the staff was friendly when I walked in. There is restaurants all around the area. It Is very close to the highway.
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酒店回复: Dear Vivian,Thank you for your feedback! We’re glad you found our location convenient, with easy access to the highway, nearby restaurants, and ample parking. It’s great to hear that our staff made a positive impression upon your arrival. We look forward to welcoming you back on your next visit.Best Regards,Management Team
5.0分
其他
It was very clean, modern, the front desk and housekeeping staff were very pleasant
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酒店回复: Dear Maryland.Thank you for your feedback! We’re delighted to hear that you found the hotel clean and modern, and that our front desk and housekeeping staff made your stay pleasant. We look forward to welcoming you back for another great experience!Best Regards,Management Team
2.0分
家庭亲子
Did not appreciate having to walk through the smokers at the front door when we checked in and again when we left
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酒店回复: Dear Cindy,Thank you for your feedback. We sincerely apologize for the inconvenience of having to pass through the smoking area during check-in and check-out. We understand how this can impact your experience and will review our designated smoking areas to better accommodate all guests. We appreciate your input and hope to provide a more comfortable stay in the future.Sincerely,Management Team
4.0分
家庭亲子
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We stayed here on our way to Florida. The hotel is reasonably priced. It’s right off the highway. The hotel itself and the area were quiet.
All in all, got a good night’s sleep and a much needed rest on the long drive.
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酒店回复: Dear Alex,Thank you for sharing your experience. We’re glad you found our hotel conveniently located, reasonably priced, and a quiet place to rest during your trip. We hope to welcome you back again whenever your travels bring you this way.Best regardsManagement Team
1.0分
其他
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Not a good experience
Room was dirty old and smelly. Bedding stained and old. Bathroom was dirty and moldy. Cracked shower with mold and grime. Dirty towels and shower curtain. Smells terrible. Couldn’t leave fast enuf.
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酒店回复: Dear Sheryl,Thank you for bringing these concerns to our attention. We sincerely apologize for the condition of your room and the discomfort you experienced. The cleanliness and upkeep you described are far below our standards, and we will address these issues with our housekeeping and maintenance teams immediately. We regret that your experience did not meet expectations and appreciate you sharing your feedback so we can take corrective action.Sincerely,Management Team
员工——很不错
高层管理人员——不好
前台——有股奇怪的味道
房间——很好
早餐——缺少一些餐点，因为经理们没有采购必需品
Staff was great. Parking was okay, the lot had a weird shape. The Suite was nice and accessible, but unfortunately we had some black mold on our shower ceiling.
Parking availability was good, staff very professional and helpful. Room was good except for a little mold in bathtub.
The breakfast was simple but sufficient. The parking was sufficient. The lobby and exterior of the hotel was decent. The front desk staff were cordial and helpful. As for the room, the shower was stained and in need of replacement. The water pressure in the shower was poor. The solid flooring was not clean. The room service staff could not clearly speak or understand English.
The only negative with our stay is through the night you could have a Vibration through the wall. Not sure if it was the elevator or hot water heater.
There was adequate parking and the staff was friendly when I walked in. There is restaurants all around the area. It Is very close to the highway.
It was very clean, modern, the front desk and housekeeping staff were very pleasant
Did not appreciate having to walk through the smokers at the front door when we checked in and again when we left
We stayed here on our way to Florida. The hotel is reasonably priced. It’s right off the highway. The hotel itself and the area were quiet.
All in all, got a good night’s sleep and a much needed rest on the long drive.
Not a good experience
Room was dirty old and smelly. Bedding stained and old. Bathroom was dirty and moldy. Cracked shower with mold and grime. Dirty towels and shower curtain. Smells terrible. Couldn’t leave fast enuf.