酒店回复: Dear Stefano,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES ATLANTA AIRPORT SOUTH. I am sorry that your experience did not meet your expectations. You indicated that you were unsatisfied with the poor service that you received. We ultimately aim for all our guests to have a positive and comfortable stay, so it's disheartened to hear this was not the impression left with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist
I reserved a two queen room for 4 people. Got a key card to a occupied room. Got a new key card to a single queen room where the toilet didn't flush. The whole hotel had a musty smell with an undertone of cannibus.
5.0分
其他
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Mike at the front desk was friendly and very accommodating. Airport shuttle service is a plus. Close to restaurants and highway access. I will definitely book again.
1.0分
其他
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I feared for my life
Uhhh let’s see. I’m pretty sure it’s a drug and ************ ring happening at this location. Sketchy characters drifting in and out at all times of the night. I only stayed here because my flight got cancelled and tbh it was the only option without going all the way back to the city. Never Ever Again!!!! Also I’m pretty sure that no one cleans the laundry accurately here as I went to grab my wash cloth and there was feces on it. Overall I wouldn’t recommend this to my worst enemy and that’s saying a lot
5.0分
家庭亲子
It's a good hotel, better than all the others in the area. It's close to the highway and near many entertainment and food spots.
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酒店回复: Dear Faith,Thank you for the great feedback. We're thrilled to hear you consider us the best option in the area. Our convenient location near the highway, entertainment, and dining spots is something many guests appreciate, and we're glad it added to your experience. We look forward to welcoming you back and continuing to provide a stay that stands out from the rest.Sincerely, Hotel Manager
千万别来!!!!
如果可以给负分,我肯定会给。千万别来!!我敢肯定这家脏兮兮的酒店里有人贩卖**。我们长途跋涉了一天,想找个离机场近的地方住,之前没来过这里,所以不知道这片区域这么糟糕。停车后,一股浓烈的**味扑面而来。走进酒店拿房卡,发现一个吸嗨了的家伙在大厅里喃喃自语,还念念有词。保安来了,我当时也没在意,心想第二天应该会好一些。入住后发现房间里没有冰箱也没有电话,于是酒店给我们换了一间有冰箱的房间。第二天早上我们出门去城里逛逛,回来的时候,一个警察正好从我们面前走进停车场——我们赶紧上楼回房间,发现毛巾都没补充,赶紧跑下楼,看到外面一片混乱……有人在机场被偷了东西,然后在停车场被抓了。我打电话给预订代理,取消了最后一晚的预订。太不安全了。太恶心了。到处都是违禁品——包括浴巾上那种(我只能猜测是海洛因的,黑色焦油状物质)。
那好吧。住一晚还行
住宿条件朴素,令人惊喜的是宽敞的房间和舒适的床。当你看到破旧的大厅时,你绝对想不到会发生这样的事。室外设施的良好状况也存在矛盾。早餐——就像这个国家廉价住宿的典型特征——只是作为一个不在场证据。这里的人都很好。
我的房间里有蟑螂。情况简直令人悲伤。事件发生后,我在剩下的时间里都开着灯睡觉,并以最快的速度赶到了机场。
舒适的酒店
我们在空中转机期间住了一晚。酒店很舒适。另一方面,机场的班车有点复杂,因为没有规定必须乘坐免费班车去国内机场,然后你必须打电话给酒店来接你。我们早上 5 点乘班车返回机场,司机很准时。
低劣的服务
卫生条件差,噪音大。
Terrible hotel
I reserved a two queen room for 4 people. Got a key card to a occupied room. Got a new key card to a single queen room where the toilet didn't flush. The whole hotel had a musty smell with an undertone of cannibus.
Mike at the front desk was friendly and very accommodating. Airport shuttle service is a plus. Close to restaurants and highway access. I will definitely book again.
I feared for my life
Uhhh let’s see. I’m pretty sure it’s a drug and ************ ring happening at this location. Sketchy characters drifting in and out at all times of the night. I only stayed here because my flight got cancelled and tbh it was the only option without going all the way back to the city. Never Ever Again!!!! Also I’m pretty sure that no one cleans the laundry accurately here as I went to grab my wash cloth and there was feces on it. Overall I wouldn’t recommend this to my worst enemy and that’s saying a lot
It's a good hotel, better than all the others in the area. It's close to the highway and near many entertainment and food spots.