Peaceful area, nice workers. Not the cleanest hotel I’ve stayed in but ok to stay in for a couple nights.
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酒店回复: Thank you for the kind words about our staff! We are very sorry about the cleanliness issue and would like to know more information about this!
1.0分
其他
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There was mold and stains on the pull out my daughter was to sleep on... they did not have another room for us and we were forced to check out and drive home. Terrible and I will be requiring a refund!
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酒店回复: Thank you for the review. We do sincerely apologize about this and will make sure you are well compensated.
1.0分
商务出差
I hate these $100 incidentals that take several days to refund. You need to change policy for those of us that travel several days monthly
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酒店回复: Thank you for the review. We are very sorry to hear you are not satisfied with the incidental hold amount. We do this to ensure no damages or have missing items as well as smoking inside the property. The good thing is we have released the funds already and we want to appreciate that nothing went wrong.
3.0分
其他
Housekeeping staff didn’t hand in an item left behind that was brand new with receipt
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酒店回复: Thank you for leaving a review. We are truly sorry for this and we have spoke to our housekeeping team and unfortunately they nor the management team were able to find the item left behind. It is always recommended to double check the rooms before checking out!
5.0分
其他
Clean room comfortable bed, workout equipment excellent. Will visit again if I’m in Gallatin!
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酒店回复: Thank you for the kind words! We are thrilled to hear you enjoyed everything during your stay. Our hotel team members work very hard to make sure each and every guest has a clean, comfortable, and safe stay. We shall see you again soon, friend!
5.0分
情侣出游
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Love the location, the hotel was clean, and staff was very friendly, only down fall was out side every exit was piles of beer cans, could have cleaned up the outside better
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酒店回复: Thank you for the high rated review! We do appreciate the kind words about our hotel and staff. We did come to realize about the alcohol beverages left outside were by some other guests and have informed them to please utilize the trash bins for them so we do apologize about that but sometimes things like that can be out of our control however thank you for letting us know about that! Please visit us again soon!
5.0分
情侣出游
Very clean property. The room was spacious and nice. We will stay there again next trip.
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酒店回复: Thank you for the kind words! We are glad to hear you had a wonderful stay with us and want to thank you for choosing to stay with us. We shall see you again soon!
5.0分
其他
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Love this hotel!
We have stayed here twice and both times we enjoyed the quiet atmosphere, clean rooms, comfy beds, and the free breakfast. Everyone working there is friendly and it is conveniently located near stores and restaurants. We will definitely be back when travelling to Gallatin!
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酒店回复: Thank you very much for the kind words about our hotel and staff members! It truly means everything to us as we strive to provide the best hospitality service. And also thank you for continuing to stay with us during your visit in Gallatin! We hope to see you again soon.
3.0分
其他
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Worst trip ever to Gallatin!!!
Elevator broken, kids running up and down the hall all night!!! I assume the family that worked the desk was shooting fireworks outside out window for over an hour at 11:00 pm until we asked them to stop!!! Adults and kids set up games in parking lot under drive thru drop off area by front door had to park out a ways and carry stuff in while maneuvering and dodging kids!!!
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酒店回复: Thank you for your review. We do apologize we could not meet your expectations. It was an unfortunate situation with the elevator and clearly unexpected however we managed to get it up and running within hours. We are very sorry for the noise and about the kids, we did have multiple families staying and we are very family friendly and want the kids and parents to enjoy their stay and the outdoors however we do understand if it did get in the way and our front desk staff will always stay on top of these noise complaints.
5.0分
情侣出游
It was clean staff was great and close to town, eating place are close, and breakfast was great
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酒店回复: Thank you for the kind words about the staff and our breakfast quality! We are glad you enjoyed your stay and were given a proper hospitality service! Thank you for choosing to stay with us and we would love to have you visit us again soon!
Peaceful area, nice workers. Not the cleanest hotel I’ve stayed in but ok to stay in for a couple nights.
There was mold and stains on the pull out my daughter was to sleep on... they did not have another room for us and we were forced to check out and drive home. Terrible and I will be requiring a refund!
I hate these $100 incidentals that take several days to refund. You need to change policy for those of us that travel several days monthly
Housekeeping staff didn’t hand in an item left behind that was brand new with receipt
Clean room comfortable bed, workout equipment excellent. Will visit again if I’m in Gallatin!
Love the location, the hotel was clean, and staff was very friendly, only down fall was out side every exit was piles of beer cans, could have cleaned up the outside better
Very clean property. The room was spacious and nice. We will stay there again next trip.
Love this hotel!
We have stayed here twice and both times we enjoyed the quiet atmosphere, clean rooms, comfy beds, and the free breakfast. Everyone working there is friendly and it is conveniently located near stores and restaurants. We will definitely be back when travelling to Gallatin!
Worst trip ever to Gallatin!!!
Elevator broken, kids running up and down the hall all night!!! I assume the family that worked the desk was shooting fireworks outside out window for over an hour at 11:00 pm until we asked them to stop!!! Adults and kids set up games in parking lot under drive thru drop off area by front door had to park out a ways and carry stuff in while maneuvering and dodging kids!!!
It was clean staff was great and close to town, eating place are close, and breakfast was great