酒店回复: Thank you very much for staying at Mitsui Garden Hotel Nagoya PREMIER.We would also like to thank you for taking the time to share your feedback.We were very pleased to read your compliments about our hotel's convenient access from the station and its design.We are also very pleased that breakfast was a relaxing part of your stay.We hope that your stay at our hotel was a memorable one.We look forward to welcoming you again.Mitsui Garden Hotel Nagoya PREMIER Rooms Department Manager

酒店回复: Thank you very much for choosing Mitsui Garden Hotel Nagoya Premier for your recent stay.We also sincerely appreciate you taking the time out of your busy schedule to share your feedback with us.We are truly sorry that the room did not meet your expectations.Please note that, in addition to the room type you stayed in, we also offer more spacious rooms that can comfortably accommodate three guests. We would be delighted if you could consider these options for your next stay.Regarding the public bath, we regret any inconvenience caused. Our hotel does not provide towels in the public bath area, and guests are asked to bring towels from their rooms. We apologize for the insufficient explanation at check-in and will ensure that our staff provides clear guidance in the future.We are pleased to hear that you enjoyed the night view, one of the highlights of our hotel, and that you were satisfied with your breakfast.As you mentioned, our hotel is conveniently located near Nagoya Station, making it an ideal base for shopping and sightseeing.Thank you also for your valuable feedback regarding the guide map. We will take your suggestions into consideration as we strive to make your stay even more comfortable.We truly hope to have the pleasure of welcoming you again on your next visit to Nagoya.All of our staff look forward to serving you again.Mitsui Garden Hotel Nagoya PPREMIER Rooms Department Manager

酒店回复: Thank you for having stayed at Mitsui Garden Hotel Nagoya PREMIER and reviewing on your recent stay. We are very glad to hear that you had comfortable stay with us. As you mentioned, our hotel is located 10 mins walk from Nagoya station via a connection from the underground mall and easy to access to downtown area for shopping and eating. Besides, we are glad to hear that you satisfied the view from our hotel and the public SPA. On the other hand, we are quite sorry to hear that the bathroom you stayed did not reach your expectation. We will make it a reference for future improvement. Thank you once again for your valuable feedback and we certainly hope to welcome you back at Mitsui Garden Hotel Nagoya PREMIER in near future. Rooms Department Manager

酒店回复: Thank you very much for choosing to stay at Mitsui Garden Hotel Nagoya PREMIER.We truly appreciate your recent stay with us and for taking the time to share your valuable feedback.We are delighted to hear that you were pleased not only with our hotel but also with the nearby dining options, the convenient access from the station, and the quality of our service.At the same time, we sincerely apologize for any inconvenience caused by the compact size of our guest rooms.Regarding your comments about the breakfast selection, we take your remarks seriously and will continue working to improve the menu.Nonetheless, we are pleased to know that you enjoyed the smoothies; your kind words will be shared with our restaurant team.We remain committed to enhancing our services so that all our guests may enjoy a more comfortable stay.Should your travels bring you back to Nagoya, we would be honored to welcome you again.We look forward to serving you in the future.Mitsui Garden Hotel Nagoya Premier Rooms Department Manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Nagoya PREMIER. We are delighted to hear your kind words about our breakfast, location, and the hospitality of our staff, and we are pleased that you enjoyed the night view from your room while relaxing with tea. However, we understand that you could only open the curtains halfway to maintain privacy, and we sincerely apologize for any inconvenience this may have caused. Additionally, we apologize for the inconvenience caused by the limited laundry facilities. We truly appreciate your valuable feedback and will take it into consideration as we work to improve our services. Our team remains committed to providing a comfortable and satisfying stay, and we look forward to welcoming you again in the near future. Mitsui Garden Hotel Nagoya PREMIER Rooms Department Manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Nagoya PREMIER.　We would also like to thank you for sharing your feedback regarding your stay.We sincerely apologize for any inconvenience caused regarding the large public bath.We sincerely apologize for not thoroughly ventilating the room and checking for odors during cleaning.We will thoroughly instruct our cleaning manager and all staff in the future to prevent recurrence.Regarding rooms, we have larger rooms available in addition to the type you stayed in this time, so we hope you will consider them the next time you stay with us.We also apologize for any inconvenience caused regarding amenities.Our hotel has an amenity bar in the lobby from 3:00 PM to midnight, so please feel free to use some from there.All of our staff will continue to work hard to ensure that our guests have a comfortable stay.We look forward to welcoming you back soon. Room Department Manager

酒店回复: Thank you for having stayed at Mitsui Garden Hotel Nagoya PREMIER and reviewing on your recent stay. We are delighted to hear that you enjoyed your breakfast, especially with a window-seat view.We are also pleased that you found our location convenient, with easy access to the department stores and the convenience store nearby.We will continue striving to provide a comfortable and pleasant stay for all our guests.We truly hope to have the pleasure of welcoming you back on your next visit to Nagoya.Mitsui Garden Hotel Nagoya PREMIERRooms Department Manager

酒店回复: Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed our stylish design, convenient location, and spacious rooms.We are also proud of the beauty of our lobby and night views, so we are delighted that they left a lasting impression on you.We are especially pleased that your experience was comfortable for your little ones.Thank you once again for your valuable feedback and we certainly hope to welcome you back at Mitsui Garden Hotel Nagoya PREMIER in near future.Mitsui Garden Hotel Nagoya PREMIER Rooms Department Manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Nagoya PREMIER. We thank you again for taking the time to provide us with your feedback on your stay with us. However, we sincerely apologize for the discomfort caused by the cleanliness of the room. We have shared your feedback with our housekeeping staff and will work to improve the situation promptly.All of our staff will continue to strive to improve our services to ensure your continued satisfaction with our hotel. We hope that you will have another opportunity to stay at Mitsui Garden Hotel Nagoya PREMIER. We look forward to welcoming you next time.Mitsui Garden Hotel Nagoya PREMIER Rooms Department Manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.We would like to express our sincere gratitude for your feedback regarding your stay. We are very pleased that you were able to enjoy the night view of Nagoya city, one of our hotel's specialties.We are also very pleased to receive your compliments regarding our staff.Such words will only serve to raise our staff's awareness.All of our staff will continue to strive to improve our service, striving to be a hotel that you will continue to patronize. We hope you will use Mitsui Garden Hotel Nagoya Premier again when you visit Nagoya. All of our staff look forward to welcoming you again.Mitsui Garden Hotel Nagoya PREMIER Rooms Department Manager