Cleaning was great very accommodating... booking didn’t mention a daily additional fee for pets
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酒店回复: Dear Guest, Thank you for the wonderful rating! We’re delighted to hear that you found the cleaning excellent and our team very accommodating. We appreciate your feedback regarding the pet fee, and we’ll work to ensure this is communicated more clearly in the future. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. Warm regards, General Manager
5.0分
其他
Clean room, great staff (Bala is the best!) and terrific price. Best hotel deal in Rockford!
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酒店回复: Dear Guest, Thank you for the glowing review and perfect rating! We're thrilled to hear you enjoyed a clean room, great service, and unbeatable value. Bala will be especially pleased to receive your kind mention—it means a lot to our team. We look forward to welcoming you back to Rockford’s best hotel deal! Warm regards, General Manager
5.0分
其他
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Best deal in Rockford area!
Always a great stay at the Econlodge in Rockford. Absolute best deal in the area. Friendly staff, clean rooms and convenient location.
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酒店回复: Dear Guest, Thank you for the outstanding rating and your enthusiastic review! We're thrilled to be your go-to choice in the Rockford area and truly appreciate your kind words about our friendly staff, clean rooms, and convenient location. It’s always a pleasure to welcome you, and we look forward to your next stay at Econo Lodge Rockford! Warm regards, General Manager
4.0分
家庭亲子
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The parking was fine. Mostly due to few people staying there. The room was clean but we stayed 4 nights and basically all that was done in our rooms by maintenance, was make the bed. There was a dead bug in the bathroom thay didn't get swept up. The walk way on the odd or the west side of the 2nd floor had quite a slope to it. It was a little uncomfortable for us elderly people when walking.
The breakfast was very limited on selection. No creamer for the coffee, no rolls or eggs so very limited.
As far as the front desk help, they were nice but very hard to understand. I would think twice before i stayed there again.
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酒店回复: Dear Guest, Thank you for sharing your experience. We’re sorry to hear that your stay fell short in several areas, from housekeeping and breakfast selection to accessibility concerns. Your feedback is important and has been shared with our team to help us improve our service and facilities. We appreciate your honesty and hope to have the opportunity to offer you a more comfortable stay in the future. Sincerely, General Manager
5.0分
其他
Best deal in the area!
Another great stay! Clean rooms, friendly staff. Don't hesitate to reserve!
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酒店回复: Dear Guest, Thank you for the fantastic 10/10 rating and your enthusiastic review! We're thrilled to be your go-to choice and truly appreciate your kind words about our clean rooms and friendly staff. We look forward to welcoming you back for yet another great stay! Warm regards, General Manager
很不错的酒店。
酒店名字改成了“经济旅馆”（Economy Lodge）。他们找到我的预订后，又再次刷了我的卡。房间里有股难闻的气味。
房间温度无论设置多高，都会自动回到61华氏度（约16摄氏度）。枕头很硬。我要求延迟退房，而不是通常的11点退房，而是12点退房。我是IHG会员，但酒店立刻拒绝了，也没有给出任何理由。我想解释一下，我是一名夜班护士，想在开车两小时回家前小睡一会儿。而且当时酒店并不忙。房间还算可以……油漆剥落……门和家具都有磕碰。有线电视断了，两个小时没电视看。早餐唯一热乎的就是自制华夫饼。这么低的价格，住在这里实在不值……果然是一分钱一分货。
房间地板上有死蟑螂。死了也好啊？浴缸不干净，瓷砖也裂了。厕纸是市面上最劣质的。两条小小的灰色浴巾；我简直不敢相信监狱里发的浴巾会这么小。办理入住手续就是隔着防弹玻璃窗大喊大叫，然后像在货币兑换处交易一样把身份证塞进一个卡槽里。好在，至少不用花200美元一晚。
前台工作人员态度非常恶劣，说话好像我是个**。我之前从未住过这家酒店，只是询问了一些关于酒店设施位置的问题，却没有得到应有的尊重。以后我会慎重考虑是否再次入住这家酒店。
Cleaning was great very accommodating... booking didn’t mention a daily additional fee for pets
Clean room, great staff (Bala is the best!) and terrific price. Best hotel deal in Rockford!
Best deal in Rockford area!
Always a great stay at the Econlodge in Rockford. Absolute best deal in the area. Friendly staff, clean rooms and convenient location.
The parking was fine. Mostly due to few people staying there. The room was clean but we stayed 4 nights and basically all that was done in our rooms by maintenance, was make the bed. There was a dead bug in the bathroom thay didn't get swept up. The walk way on the odd or the west side of the 2nd floor had quite a slope to it. It was a little uncomfortable for us elderly people when walking.
The breakfast was very limited on selection. No creamer for the coffee, no rolls or eggs so very limited.
As far as the front desk help, they were nice but very hard to understand. I would think twice before i stayed there again.
Best deal in the area!
Another great stay! Clean rooms, friendly staff. Don't hesitate to reserve!