酒店回复: Lamentamos escuchar sobre su experiencia durante su estancia. Por favor, entienda que esto no es común. Hemos revisado la habitación y hemos seguido el protocolo para asegurar que esto no le ocurra a ningún otro huésped. Nuestro gerente general le ha compensado por el problema. Esperamos que nos dé la oportunidad de demostrar que esto no es habitual.
4.0分
其他
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Loved our start here at Springhill suites. Professional, helpful staff. Good breakfast. Clean Rooms. Comfortable beds. Great lobby area. Only gripes are one broken treadmill and don't like the sliding bathroom door with glass that bleeds light into the room.
5.0分
情侣出游
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Room was very nice just the couch needed cleaned more looked like a food stain on it. Staff that checked in was very nice just didn't communicate about breakfast or check out time. The breakfast was amazing.
5.0分
其他
Great room and located right next to Worlds of fun. Very clean and comfortable. Beds are great and room is spacious. Will be back.
5.0分
家庭亲子
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Clean and easy to check in and out. Not too much traffic around the hotel. Good free breakfast the was consistently being stocked. Beds and sheets were really comfortable!
5.0分
商务出差
I got in late and the staff were great getting me to my room quickly. Friendly staff and very clean
5.0分
情侣出游
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stayed 3 nights at Springhill Suites. The Room was clean and spacious, and was very comfortable. Around a 10 minute drive to downtown KC or the stadium, it was a very convenient location. Would stay here again.
5.0分
其他
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We loved the pool, and the room in general! The staff was really helpful and kind, and the little snack / travel store was convenient. We'll use Springhill Suites every time we're in the area!
5.0分
朋友出游
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We were greeted by all three staff members at the desk very politely and professionally! Gave us recommendations to places in town! Extremely nice! The room was very spacious and clean! Would stay here again if I get back to town!
5.0分
情侣出游
Room was great in every respect. Much better than the other hotels in the area.
很遗憾地告诉您，我们的体验非常糟糕；床上满是臭虫。😔
Loved our start here at Springhill suites. Professional, helpful staff. Good breakfast. Clean Rooms. Comfortable beds. Great lobby area. Only gripes are one broken treadmill and don't like the sliding bathroom door with glass that bleeds light into the room.
Room was very nice just the couch needed cleaned more looked like a food stain on it. Staff that checked in was very nice just didn't communicate about breakfast or check out time. The breakfast was amazing.
Great room and located right next to Worlds of fun. Very clean and comfortable. Beds are great and room is spacious. Will be back.
Clean and easy to check in and out. Not too much traffic around the hotel. Good free breakfast the was consistently being stocked. Beds and sheets were really comfortable!
I got in late and the staff were great getting me to my room quickly. Friendly staff and very clean
stayed 3 nights at Springhill Suites. The Room was clean and spacious, and was very comfortable. Around a 10 minute drive to downtown KC or the stadium, it was a very convenient location. Would stay here again.
We loved the pool, and the room in general! The staff was really helpful and kind, and the little snack / travel store was convenient. We'll use Springhill Suites every time we're in the area!
We were greeted by all three staff members at the desk very politely and professionally! Gave us recommendations to places in town! Extremely nice! The room was very spacious and clean! Would stay here again if I get back to town!
Room was great in every respect. Much better than the other hotels in the area.