Smart tv didn’t work with thete internet. Informed 2 diffrenr staff members and nothing was done. Had to use our phone to hotspot to tv. Booked a premium deluxe room and room was a regular room. Mold in shower.
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酒店回复: Lynn,Thank you for sharing your feedback with us. Regarding the smart TV, we did reach out to our TV service provider and went through the troubleshooting steps available on our end as soon as the issue was reported. But sounds like it didn't start working after that sorry about that. When booking through a third-party site, we unfortunately don’t receive the specific room type details until the reservation is fully processed on their end. If there were any issues with the room type you selected, we kindly recommend reaching out to the third-party’s customer service so they can assist. But we will for sure look into the problems you had in your room itself. Thanks Athens Central Hotel Team
5.0分
其他
Modern room in small hotel a block off of Court Street. Great view. Friendly staff at front desk and breakfast room.
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酒店回复: Thank you for the great review. We're so glad you enjoyed your stay with us. Please return the next time you're in Athens!
5.0分
商务出差
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The lady that works the night front desk was so inviting and welcoming and the man that made our breakfast was so accommodating and helpful. My son said the eggs were great. The bed was comfortable and the room very clean. And so convenient to OU.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that our night front desk team made you feel welcome and that our breakfast team helped make your mornings special. We’re also glad your son enjoyed the eggs and that you found the room comfortable and clean. It’s great to know our location was convenient for your visit to OU. We hope to welcome you back soon!
5.0分
情侣出游
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We thoroughly enjoyed our stay! A great location to walk to downtown Athens. The staff is very friendly and our breakfast was excellent. The facilities are clean and modern. We will definitely come back the next we're in Athens.
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酒店回复: Thank you for your review! We're so excited you enjoyed breakfast and your surroundings during your stay! Please visit us again when in Athens!
3.0分
其他
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The room was nice, comfortable bed, nice showers. Liked the hotel in general but our room was directly next to the breakfast area. At 4 am both mornings we were wakened to slamming cabinets, coffee making and many additional noises. Our room #205 was also right next to the street and apparently they failed to use sound deadening glass as we heard every can and truck all night long. Just don’t get a room on the street side of the building or next to the breakfast srea!
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酒店回复: Thank you for your feedback! We’re glad you enjoyed your comfortable bed, nice showers, and overall stay. We’re very sorry for the early-morning noise from the breakfast area we will be looking into this. We hope you do come back and stay with us we could put you in a room in the back of hotel see if you like it better. Thanks Athens Central Hotel Team
2.0分
其他
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Needs comfort review
Friendly staff
Filthy bathroom ceiling fan
Pillows too over stuffed
Plastic mattress protector, noisey and prevents airflow
Fitted sheets come off the mattress in the night
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酒店回复: Thank you for sharing your feedback. We’re glad you found our staff friendly, but we sincerely apologize for the issues you experienced with the bathroom ceiling fan, pillows, mattress protector, and bedding. Your comments are very important to us, and we’ll review them with our team to improve the comfort and quality of our rooms. We hope to have you come and stay again we with next time your in Athens. Thanks Athens Central Hotel Team
1.0分
其他
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First thing I noticed when using the bathroom was long dark hair wrapped around f the vitrine of the shower door. At the same time my daughter was turning down the bed to find it looked like it had been slept in, stained sheets, and lots of hair. I called the front desk to ask to be moved to a different room. She said the hotel was full and offered to bring clean sheets, which she did within a matter of minutes. The sheets she brought were Watt in a ball, she started to help me put them on, and I told her she could go, and as soon as she left, we noticed that the new sheets also had stains on them. By this time, it’s after one in the morning, we needed to be up at 6 AM so we decided to just sleep with our clothes on. It was very hard to sleep because the walls are so thin in this hotel you could literally hear every car at the intersection, especially the loud trucks accelerating when the light turned green. Our refrigerator was very noisy, the lack of carpeting or area rugs made for hearing every footsteps in the rooms around us. When I went to take my medicine and fill the clear plastic cup, the water was literally brown. Very disappointing stay which got us off to a rough start for our college visit. I would not stay here again.
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酒店回复: Thank you for taking the time to share your experience. We are very sorry to hear that your stay did not meet the high standards we strive to provide. Your concerns regarding the cleanliness of the room, sheets, and water, are taken very seriously. This is not reflective of our usual standards, and we are investigating these matters with our housekeeping and maintenance teams to ensure they do not happen again. We sincerely apologize for the inconvenience you and your daughter experienced and appreciate your feedback, which helps us improve. Thanks Athens Central Hotel Team
4.0分
其他
Within walking distance to all businesses, bars and restaurants Uptown.
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酒店回复: Thank you for your review! We're so excited you enjoyed your stay! Please visit us again when in Athens!
4.0分
家庭亲子
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Love how close it is to Court St but we visited in the summer. I can imagine it would get pretty noisy during the school year. The walls are very thin, we could hear everything the people were saying in the room next door. Breakfast was nice and the complimentary drinks in the room were appreciated.
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酒店回复: Thank You for your review. Your input helps us improve. We're so glad you enjoyed your stay. Please come back the next time you're in Athens.
很棒的地方。员工非常友善。地理位置优越。
Smart tv didn’t work with thete internet. Informed 2 diffrenr staff members and nothing was done. Had to use our phone to hotspot to tv. Booked a premium deluxe room and room was a regular room. Mold in shower.
Modern room in small hotel a block off of Court Street. Great view. Friendly staff at front desk and breakfast room.
The lady that works the night front desk was so inviting and welcoming and the man that made our breakfast was so accommodating and helpful. My son said the eggs were great. The bed was comfortable and the room very clean. And so convenient to OU.
We thoroughly enjoyed our stay! A great location to walk to downtown Athens. The staff is very friendly and our breakfast was excellent. The facilities are clean and modern. We will definitely come back the next we're in Athens.
The room was nice, comfortable bed, nice showers. Liked the hotel in general but our room was directly next to the breakfast area. At 4 am both mornings we were wakened to slamming cabinets, coffee making and many additional noises. Our room #205 was also right next to the street and apparently they failed to use sound deadening glass as we heard every can and truck all night long. Just don’t get a room on the street side of the building or next to the breakfast srea!
Needs comfort review
Friendly staff
Filthy bathroom ceiling fan
Pillows too over stuffed
Plastic mattress protector, noisey and prevents airflow
Fitted sheets come off the mattress in the night
First thing I noticed when using the bathroom was long dark hair wrapped around f the vitrine of the shower door. At the same time my daughter was turning down the bed to find it looked like it had been slept in, stained sheets, and lots of hair. I called the front desk to ask to be moved to a different room. She said the hotel was full and offered to bring clean sheets, which she did within a matter of minutes. The sheets she brought were Watt in a ball, she started to help me put them on, and I told her she could go, and as soon as she left, we noticed that the new sheets also had stains on them. By this time, it’s after one in the morning, we needed to be up at 6 AM so we decided to just sleep with our clothes on. It was very hard to sleep because the walls are so thin in this hotel you could literally hear every car at the intersection, especially the loud trucks accelerating when the light turned green. Our refrigerator was very noisy, the lack of carpeting or area rugs made for hearing every footsteps in the rooms around us. When I went to take my medicine and fill the clear plastic cup, the water was literally brown. Very disappointing stay which got us off to a rough start for our college visit. I would not stay here again.
Within walking distance to all businesses, bars and restaurants Uptown.
Love how close it is to Court St but we visited in the summer. I can imagine it would get pretty noisy during the school year. The walls are very thin, we could hear everything the people were saying in the room next door. Breakfast was nice and the complimentary drinks in the room were appreciated.