酒店回复: Dear William,Thank you for your fantastic review and perfect rating! We're delighted to hear that you enjoyed the spacious, bright, and clean room, as well as the large bathroom with separated dry and wet areas. It's great to know that you appreciated the silky and soft bedding, free snacks, delicious breakfast, and evening live singing performances. We're also pleased to hear that our associate made a positive impression on you with their gentle and friendly demeanor.Your kind words mean a lot to us, and we're thrilled to have provided you with such a pleasant stay experience. We look forward to welcoming you back to T.Heritage Hotel for another wonderful visit.Best regards,Kanitsorn | Guest Service Manager
酒店回复: Dear cilinna,Thank you for your feedback. We sincerely apologize for the issues you experienced with housekeeping and room cleanliness. While we’re glad our staff addressed the problem promptly, we regret that it affected your stay. Your comments have been shared with our team to ensure improvements. We hope to have the opportunity to provide a better experience in the future.Sincerely,Kanitsorn S. | Guest Service Manager
酒店回复: Dear Kaolakelasi,Thank you for your amazing review! We’re delighted you enjoyed our convenient Old City location, comfortable rooms, and friendly service. It’s wonderful that you appreciated the nearby attractions, coffee shop, and massage places, as well as the quiet balcony view. Your warm recommendation means so much to us, and we look forward to welcoming you back again soon.Sincerely,Kanitsorn S. | Guest Service Manager
酒店回复: Dear Valued Guest,Thank you for your feedback. We're glad to hear our front desk team was polite, though we sincerely apologize for the delay in handling your room change request and for the inconvenience caused by construction noise and ants. Your comments have been noted and shared with the team to improve our responsiveness and room assignment process. We hope to have the opportunity to provide you with a better experience on your next visit.Sincerely,Kanitsorn S. | Guest Service Manager
房间宽敞明亮又干净，卫生间干湿分离而且很大。
床上用品非常丝滑柔软，还有小零食免费吃。
酒店早餐好吃又丰富，主食现点现做，完美诠释了豪华精品酒店风格。晚上还有住唱的表演，但不会影响到客房的客人休息。服务员漂亮又温柔可爱，十分愉快的入住体验！
房间非常大，有个宽敞的阳台，可以看到寺庙。服务人员也很亲切，但是清洁做的不是很好，第一天入住，被子上都是红色的油点子，且毛巾也没有换，和工作人员反应后快速的给换了新的，只是感受非常不好。和酒店协商取消了后面的两天。
我很担心酒店前的寺庙会在清晨制造噪音，但事实并非如此。走到老城的主要街道大约需要10分钟，很可惜咖啡馆在下午6点左右就关门了。
酒店离Blue Noodle餐厅很近，这一点很好。但房间里有小虫子，让我有点不舒服。游泳池的水质不太好，看起来需要维护了。
酒店在古城。走到契迪龙寺很方便。最近的711在契迪龙寺对面。门口右手往前走几分钟有一家for U马杀鸡非常好。去了两次。左手巷子里有一家Carrot咖啡店。饮品和面包都很推荐。酒店工作人员态度热情，没有给尾房，阳台对面的寺庙完全不吵。性价比很高。房间的床和枕头都很舒服，打扫卫生也很及时。推荐这家酒店。
前台有很客气，有个有点*，我遇到个*一点的，进去就给我最边套一楼，隔壁施工白天很吵。我要求中间房间或者二楼，回答慢了，但是其实晚上看着空空的（因为是淡季）。一楼有蚂蚁，卫生还行就是有蚂蚁。
第一次来清迈旅行就住在这里。房间宽敞又干净。酒店位于老城区，离著名的寺庙很近，交通非常便利。周围也有很多不错的咖啡馆和按摩店。最重要的是，酒店员工都非常热情友好，总是面带笑容！
漂亮的游泳池，员工很友好，房间干净整洁，客房服务速度很快👍🏽👍🏽，还有迎宾饮品真是个惊喜！
即使深夜抵达，也受到了热情的欢迎，工作人员仔细讲解了注意事项。酒店每天都会打扫房间，即使你不需要打扫，也会在房间门口放置四瓶水、毛巾和纸巾（牙刷、牙膏等洗漱用品齐全，如果不是特别讲究，应该不需要自己带/淋浴过滤器是必备品）。
早餐即使没有提前预订，也可以当天直接去餐厅点餐，离开时再结账！煮饭（boiled rice）很好吃👍。
办理入住时还送了可以在早餐餐厅兑换的无酒精鸡尾酒券，可以免费享用，但要注意有效期。
我住在三楼，一定要好好享受清晨和傍晚的阳台时光。白天天气太热了，我坐在阳台上吃了一整包菠萝，这是最让我难忘的时刻（没有虫子，还能欣赏寺庙）。
酒店非常干净，还有电梯，搬运行李很方便，酒店员工真的非常非常友善。特别是那位戴眼镜的员工，每次遇到都会打招呼，这让我感到特别好！🥹🫶
酒店位于老城中心，去哪里都很近，附近有很多餐馆，Grab外卖也很方便。离夜市很近，这点很好。
下次再来清迈，我一定会选择这家酒店。旅行的开始和结束都因为酒店工作人员而感到温暖。感谢所有员工的友善，祝愿大家幸福美满！
非常棒的入住体验。这家酒店真是个宝藏。
非常满意。
非常感谢总是面带微笑并打招呼的员工们。
位置稍微有点遗憾，但大部分地方都可以步行到达。反正有Grab，所以影响不大。
房间状态很好，泳池景观非常棒。
餐厅的饭菜也很美味~特别是煎蛋卷，太棒了！！！
下次还会再来的^^