Since this seems to be a relatively new hotel everything looked very fresh. Room was great, clean, neat and well designed. Breakfast was best ever for the breakfast bar amenity. Those cinnamon buns are like good pastry-not heavy and bread-y. Location great for our needs and could walk to eateries and Publix. Staff extremely friendly and breakfast crew always on top of making sure dishes filled and most importantly that brilliant pancake maker was working-it seems a bit finicky but makes really decent pancakes. First one I had seen.
酒店回复: Thank you for your feedback. We are glad you enjoyed your stay.
非常干净,员工很友好,我们房间空调有点问题,因为维修人员下班了,经理马上来房间查看,给我们换了一个房间,解决了。
在我所有的全球旅行中,我一直认为加州洛杉矶的智选假日酒店是最好的,因为它靠近机场(可能提供机场接送服务?),但步行即可到达我们租车的租车点,而且沿途有侧人行道。然而,这家智选假日酒店已经超越了我在加州的体验。办理入住的员工非常出色。Anthony Joho展现了出色的多任务处理能力、解决问题的能力,并且对客人非常乐于助人。办理退房手续的两位女士和一位拉丁裔男士也同样非常出色。所有人都超出了我的预期。
房间有些怪味,因为美国酒店都是可以带宠物一起的。厨房的电电磁炉并不是太好用,就请前台的小姐上来帮我们弄,就是那些按键有一些不是太灵光。早餐还是不错的,早餐厅那二个服务生非常好。离超市很近。
我搞错了,跟跟之前住的有一点混淆。这个酒店前台的服务生非常热情,后来还帮忙找零钱去让我们能用那个洗衣机干衣机。我们订着没有厨房的房间。整个房间都是比较舒适干净,没有怪味,床和枕头都不错。早餐厅的两个服务生非常好。
员工服务很好。我入住的两间房间都存在一个问题,那就是空气湿度太高。房间温度确实够低,我不是说房间不够冷,但空气感觉很闷很湿,需要除湿。我呼吸困难,所以没能像预期那样住满。之后我搬到隔壁两间房,在那里住了两周多。我怀疑是不是因为我最初是通过*******预订的,所以才被安排了条件较差的房间。你们因此损失了不少生意。我并不是说以后都不会再来了,只是如果入住时空气湿度再这么高,我就会离开了。酒店确实需要翻新一下,不过员工都很友善。对了,还有一点,也许你们翻新的时候,不要允许所有房间都带宠物入住。我们很多人都有过敏症,不想住在允许带宠物的房间里。应该只指定一些房间作为宠物房,而不是污染所有房间和地毯。哦,对了,我有没有说过员工服务很好?确实如此,我希望您能承认这一点。空调升级或者重新装修一下怎么样?那样肯定能保证回头客。顺便说一句,汉普顿酒店的员工和经理都很棒。房间不潮湿,空调也运转正常。
停车很安全。房间很干净。淋浴水压不太大。即使小便后,马桶也至少需要冲两次水。只住了一晚,但体验不错。早餐很棒,员工也很友好。
我入住时,酒店接待员态度很好。床单有异味。浴室的墙面和装饰条还有未完工的痕迹。
地毯没有清洗。除此之外,住宿环境还不错。
非常好,我们很喜欢
5 星
Since this seems to be a relatively new hotel everything looked very fresh. Room was great, clean, neat and well designed. Breakfast was best ever for the breakfast bar amenity. Those cinnamon buns are like good pastry-not heavy and bread-y. Location great for our needs and could walk to eateries and Publix. Staff extremely friendly and breakfast crew always on top of making sure dishes filled and most importantly that brilliant pancake maker was working-it seems a bit finicky but makes really decent pancakes. First one I had seen.