Extremely rude staff. This is the first negative experience i’ve had with Hyatt. Would not recommend staying at this location.
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酒店回复: I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for staying with us.
5.0分
其他
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I highly recommend this Hyatt House in Broomfield/Boulder location. From entering the lobby and being greeted with open friendliness to quickly being checked in by the front desk set the tone for a pleasant stay. The hotel is modern and very clean. The King Studio was perfect and roomy with the efficiency kitchen, living room area, desk, queen size bed and large bath/dressing area. Cleaning staff brought fresh towels daily. All kitchen amentiies provided. Area the hotel is located is close access to highways, convenience stores and restaurants. I will stay here again on my next visit as well as recommending to family and friends!! Also bar area great for meeting up as well as a fantastic outdoor lounge area!!
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酒店回复: Your review means the world to us! We are sincerely grateful for the time you took to share your feedback. Your kind words hold tremendous value for us, and we are honored by your outstanding experience with us. Your thoughtful gesture in recommending us to other travelers is deeply appreciated. We eagerly anticipate the opportunity to welcome you back in the future!
5.0分
其他
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My suite was really nice but the only thing was that there were no available pods to charge your phone. Usually the lamps have an attachment so if one forgets the block to charge it’s available. I will definitely be staying there more often when I visit my son.
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酒店回复: We love all compliments, but our favorite compliments are return stays! Thank you for your feedback about your recent experience and for saying you will be visiting again. We look forward to welcoming you back!
5.0分
其他
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I have stayed here many times and I am always impressed by the staff. The suites are spacious and well appointed with anything I could need. This is where I will stay every time I am in the area!
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酒店回复: Thank you for sharing such a wonderful review that is worthy of being framed. We take pride in providing our return guests with exceptional service and accommodations, and your feedback is a valuable validation of our efforts. We truly appreciate your review and recommendation, and we hope to have the pleasure of welcoming you back soon.
4.0分
其他
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The breakfast on day one of my stay was the worst continental breakfast I've ever had. Luckily they had muffins. The rest of the week was kind of edible but far from enjoyable. Chromecast on the TVs is great but the wifi is so bad it makes it really hard to use. Constantly disconnecting when watching through apps. Everything else was decent. Overall it was a good value.
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酒店回复: I truly appreciate your feedback and am glad to hear that your stay was enjoyable, even if it wasn't perfect. Thank you for choosing our Hyatt House. We genuinely value your input and hope to welcome you back soon for an even better experience.
地理位置很方便，早餐很丰盛，变化多样，还可以收快递，房间很大很舒服，带着孩子做饭很方便。工作人员也都很暖心
我从事酒店建设行业，目前实际上正在建设两家凯悦酒店，我一定要告诉正在建设的酒店业主，千万不要雇佣像2025年7月11日接待我们的那种缺乏人情味的前台工作人员。考虑到他们每晚超过300美元的酒店套房价格，我估计工作人员至少应该能注意到你的存在……2025年7月13日，我们入住两天，花了800美元，却在退房时，前台工作人员热情友好，却不注重餐饮，这比我到达时预想的要好得多。
早餐
很棒。
早餐不错，除了第二天。第二天我去健身，赶紧跑上楼去接我的孩子，结果发现那里有培根。不到10分钟就回来了，离早餐结束还有40分钟，培根却不见了，而且也没再送来。真是可惜，而且蛋白质也吃不饱。
还不错。早餐不错，而且非常安静。工作人员很友善。我唯一不满的是房间的清洁度。头发很多。浴室墙上有很多污渍，我不敢相信是什么东西，但肯定可以擦掉。我知道它不会总是完美的，而且我有点洁癖，但我从未住过这么脏的酒店。
房间非常宽敞，有两间浴室。地理位置优越，前往北丹佛和博尔德的景点都很方便。员工非常友好。大堂提供免费咖啡和冷饮。
Extremely rude staff. This is the first negative experience i’ve had with Hyatt. Would not recommend staying at this location.
I highly recommend this Hyatt House in Broomfield/Boulder location. From entering the lobby and being greeted with open friendliness to quickly being checked in by the front desk set the tone for a pleasant stay. The hotel is modern and very clean. The King Studio was perfect and roomy with the efficiency kitchen, living room area, desk, queen size bed and large bath/dressing area. Cleaning staff brought fresh towels daily. All kitchen amentiies provided. Area the hotel is located is close access to highways, convenience stores and restaurants. I will stay here again on my next visit as well as recommending to family and friends!! Also bar area great for meeting up as well as a fantastic outdoor lounge area!!
My suite was really nice but the only thing was that there were no available pods to charge your phone. Usually the lamps have an attachment so if one forgets the block to charge it’s available. I will definitely be staying there more often when I visit my son.
I have stayed here many times and I am always impressed by the staff. The suites are spacious and well appointed with anything I could need. This is where I will stay every time I am in the area!
The breakfast on day one of my stay was the worst continental breakfast I've ever had. Luckily they had muffins. The rest of the week was kind of edible but far from enjoyable. Chromecast on the TVs is great but the wifi is so bad it makes it really hard to use. Constantly disconnecting when watching through apps. Everything else was decent. Overall it was a good value.