酒店回复: Thank you for completing our survey and sharing your feedback. At Hilton, we take pride in providing our guests with excellent customer service and comfortable accommodations. After reviewing your stay, I was unable to find any record of concerns or issues reported to our team during your visit. Were you able to notify any of our staff members at the time? If not, please know that we always appreciate the opportunity to address guest concerns while you are with us to ensure your stay is as enjoyable as possible.
酒店回复: Thank you for completing our survey and providing your feedback. We pride ourselves on providing our guest with stellar customer service and comfortable accommodations, which the Hilton brands are world renowned. We look forward to hosting you again very soon.
4.0分
商务出差
原文
翻译提供方：Google
市区很方便，附近有商场
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酒店回复: Thank you for completing our survey and providing your feedback. We appreciate your business and hope to see you again soon!
5.0分
其他
We spent the night and were impressed with the cleanliness of the rooms and common area. Comfortable beds.
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酒店回复: Thank you for completing our survey and providing your feedback. We would like to Thank You for giving our property a Perfect Score!! We pride ourselves on providing our guests with stellar customer service and comfortable accommodations, which the Hilton brands are world-renowned. We look forward to hosting you again very soon.
1.0分
商务出差
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Hotel stay was loud, heard noises all throughout the night. Attempted to call and locate a staff member in the lobby, nobody was found. Strands of hair was in the bathroom and I also seen stink bugs. The manager Rodney asked me too many questions as if it was my fault, and Antoinette offered me only 20% off for one night..
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酒店回复: Mr. Howard,We reviewed the photos you provided as proof of your issues at our property. As I was working to address your complaint, it was quite obvious that the pictures were not taken in our hotel guest room. When I inquired about the photos, you immediately stopped responding and ceased speaking with me. You stated that you would write a nasty review of the property and wanted a free night. Mr. Howard, I am very sorry that we didn't meet your expectations; however, not being truthful is not the way to address any possible real issue(s) that you may have encountered.
4.0分
商务出差
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It was about 8:30am on a Sunday and the breakfast items ran out. Eggs, breakfast sandwiches. There was a kid tournament of some sort staying there. More planning for this. Additionally, there was a $6 fee for parking and the room bed mattress did not fit. Therefore, we kept running into it since it was about a 6 inch gap. However, the overall price is very reasonable and the area is nice with a lot of food and shopping options. The service was friendly.
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酒店回复: Thank you for completing our survey and providing your feedback. We pride ourselves on providing our guests with stellar customer service and comfortable accommodations, which the Hilton brands are world-renowned. We look forward to hosting you again very soon.
5.0分
情侣出游
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This hotel is stunning and the exterior is gorgeous. There is a very large Mall in which there is everything from dining to shopping and more. Regarding the hotel, the guest services are great with outstanding customer service . My husband's and I opted for a standard two queen size bed room which to our amazement was about 400 ft and so large we could play basketball in it. There were 100% hardwood floors . The ambience was lacking in the room but we were only concerned about sleeping . The room was contemporary and very minimalistic . The bed was very comfortable with a pillow top mattress . The bathroom was very large with a handheld shower and plenty of hotel amenities for your hair and skin. Full breakfast with everything you could imagine from eggs and Waffles to oatmeal and everything in between . The gym was exceptional and very large, open until midnight. I would highly recommend this hotel to anyone looking for a lot of space and quiet and a very beautiful atmosphere of comfort. The hotel has a very upbeat vibeskin..
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酒店回复: Thank you for completing our survey and providing your feedback. We would like to Thank You for giving our property a Perfect Score!! We pride ourselves on providing our guests with stellar customer service and comfortable accommodations, which are world-renowned among the Hilton brands. We look forward to hosting you again very soon.
5.0分
其他
Across the street from a mall, many shops and restaurants minutes from hotel , some walkable
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酒店回复: Thank you for completing our survey and providing your feedback. We would like to Thank You for giving our property a Perfect Score!! We pride ourselves on providing our guests with stellar customer service and comfortable accommodations, which are world-renowned among the Hilton brands. We look forward to hosting you again very soon.
3.0分
其他
I found a bug in my room and they dismissed ot like that was the norm around there
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酒店回复: Mr. Sejour, I will review your complaint in order that we can properly address it with our hotel team. We pride ourselves on providing clean, comfortable rooms to all of our guests and making sure that we meet and/or exceed your expectations.
性价比挺好
非常冷漠，不友好。工作人员从来不说话，也不热情接待。整个地方散发着****的臭味。附近还有更好的选择。泳池区很脏。桌子上有垃圾和个人杂物。桌子上还有假睫毛。还有一条项链，它变成了前台。请注意，停车不包含在内。
我每次来亚特兰大看演出，都喜欢住在这家位于亚特兰大郊区的酒店。酒店干净整洁，员工友好热情，一切都很好。
不过，让我有点意外的是，我竟然要付6美元的过夜费。我不喜欢这个附加费用。
市区很方便，附近有商场
We spent the night and were impressed with the cleanliness of the rooms and common area. Comfortable beds.
Hotel stay was loud, heard noises all throughout the night. Attempted to call and locate a staff member in the lobby, nobody was found. Strands of hair was in the bathroom and I also seen stink bugs. The manager Rodney asked me too many questions as if it was my fault, and Antoinette offered me only 20% off for one night..
It was about 8:30am on a Sunday and the breakfast items ran out. Eggs, breakfast sandwiches. There was a kid tournament of some sort staying there. More planning for this. Additionally, there was a $6 fee for parking and the room bed mattress did not fit. Therefore, we kept running into it since it was about a 6 inch gap. However, the overall price is very reasonable and the area is nice with a lot of food and shopping options. The service was friendly.
This hotel is stunning and the exterior is gorgeous. There is a very large Mall in which there is everything from dining to shopping and more. Regarding the hotel, the guest services are great with outstanding customer service . My husband's and I opted for a standard two queen size bed room which to our amazement was about 400 ft and so large we could play basketball in it. There were 100% hardwood floors . The ambience was lacking in the room but we were only concerned about sleeping . The room was contemporary and very minimalistic . The bed was very comfortable with a pillow top mattress . The bathroom was very large with a handheld shower and plenty of hotel amenities for your hair and skin. Full breakfast with everything you could imagine from eggs and Waffles to oatmeal and everything in between . The gym was exceptional and very large, open until midnight. I would highly recommend this hotel to anyone looking for a lot of space and quiet and a very beautiful atmosphere of comfort. The hotel has a very upbeat vibeskin..
Across the street from a mall, many shops and restaurants minutes from hotel , some walkable
I found a bug in my room and they dismissed ot like that was the norm around there