酒店回复: Estimada Claudiney,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Lawrenceburg. Entiendo que nuestro hotel le pareció una buena relación calidad-precio y le brindó un descanso adecuado durante sus viajes. Agradecemos su reconocimiento de que, si bien no ofrecemos lujo, brindamos lo necesario para una estadía cómoda. Nuestro objetivo es satisfacer las necesidades de los viajeros que buscan practicidad y asequibilidad.Estamos ansiosos por verle pronto de regreso en Red Roof, donde podremos continuar ofreciéndole una excelente estadía.Atentamente, Sharma Gestión del techo rojo Especialista en RediResponse
3.0分
情侣出游
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There was a group of men hanging out in parking lot near our room and entrance playing music and talking loudly . There was a group of three people outside our exit door when we left for dinner talking and smoking. Next morning another man standing by exit door smoking. I would have preferred being near the front lobby entrance to not feel uncomfortable and not walk through smoke.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Lawrenceburg. It is disheartening to know that you did not enjoy your stay due to the individuals loitering around the property as well as with the smoke. This is not the experience we want our guests to have.We appreciate you bringing this to our attention so we can make the necessary improvements. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
5.0分
其他
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The property is an affordable lodging option in a convenient location. It is not a luxury property but it is clean and well maintained. I’m pleased with my stay so far.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Lawrenceburg. We appreciate you choosing our hotel and are delighted to hear that you are pleased with your stay so far. It's wonderful to know that you found our accommodations clean, well-maintained, and conveniently located, especially considering our affordability. Your positive feedback is a great encouragement to our team, who work hard to ensure every guest has a positive experience. Thank you for choosing Red Roof. We hope to welcome you back soon for another great experience.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
4.0分
家庭亲子
Everything was excelent at this location. Clean rooms. Great breakfast. Only problem was the beds were very hard.
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酒店回复: Dear Hotel Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Lawrenceburg. We are delighted to hear that you found many aspects of your stay excellent, particularly the cleanliness of our rooms and the quality of our breakfast. We also acknowledge your comment regarding the firmness of the beds. Your comfort is important to us, and we will certainly take this into consideration as we continually seek to improve our guest experienceHere at Red Roof, we are committed to continue provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof ManagementRediResponse Specialist
4.0分
家庭亲子
Room was really clean. Laundry room worked. Staff went above and beyond. The only thing was the breakfast choice were lacking.
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酒店回复: Dear Esteemed Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lawrenceburg. We are delighted to hear you found your room exceptionally clean and appreciated the functional laundry facilities. It's also wonderful to know our staff's dedication stood out to you. We acknowledge your feedback regarding the breakfast selection and will certainly explore options to enhance variety.Our goal is to continue providing excellent experiences, and we'd appreciate the chance to show you our better service when you choose Red Roof for your upcoming travel needs.Sincerely,JohnRed Roof Management RediResponse Specialist
3.0分
情侣出游
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The hotel could use some updating. Rooms were basic, but clean. The bed was hard and the pillows were very flat.
There was a lot of hallway noise that could be heard very easily through the room doors.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lawrenceburg. I am saddened to know that the property's appearance and the pillow and bed's comfort did not meet your expectations. Please accept our apologies for this experience.The feedback provided in your review is much appreciated. We hope to have the opportunity to welcome you back and provide you with a much-improved experience at Red Roof.Very truly yours,ErikaRed Roof Management RediResponse Specialist
1.0分
其他
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Check in was pleasant and the person was friendly, but we has a hard time understanding the person checking us in. The room was spacious and clean, but the sink was clogged and the soap dispenser only gave you one little drop of soap, so getting enough soap took forever. The breakfast was bad. Eggs were like cardboard, juice was mainly water, coffee was bad, and yogurt had no flavor. We got no sleep because people were partying in the parking lot, running the hallways, knocking on our door, and smoking everywhere. We felt totally unsafe here.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lawrenceburg. I appreciate you mentioning the friendly check-in. However, please accept our sincerest apologies for the concerns that you may have encountered with the safety and the sink. I will certainly bring this to the property’s attention in an effort to address your concern.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
3.0分
其他
Bed was a little hard, the hotel in general could use some renovation but decent sleep for decent price so I won't complain too much.
这家酒店各方面都很好：房间舒适、早餐美味、员工友善，地理位置也完美！
酒店地理位置优越，房间也很棒，唯一的问题是早餐不太好吃。
好
物有所值。
虽然没有什么豪华配置，但旅途中睡个好觉已经足够了。
There was a group of men hanging out in parking lot near our room and entrance playing music and talking loudly . There was a group of three people outside our exit door when we left for dinner talking and smoking. Next morning another man standing by exit door smoking. I would have preferred being near the front lobby entrance to not feel uncomfortable and not walk through smoke.
The property is an affordable lodging option in a convenient location. It is not a luxury property but it is clean and well maintained. I’m pleased with my stay so far.
Everything was excelent at this location. Clean rooms. Great breakfast. Only problem was the beds were very hard.
Room was really clean. Laundry room worked. Staff went above and beyond. The only thing was the breakfast choice were lacking.
The hotel could use some updating. Rooms were basic, but clean. The bed was hard and the pillows were very flat.
There was a lot of hallway noise that could be heard very easily through the room doors.
Check in was pleasant and the person was friendly, but we has a hard time understanding the person checking us in. The room was spacious and clean, but the sink was clogged and the soap dispenser only gave you one little drop of soap, so getting enough soap took forever. The breakfast was bad. Eggs were like cardboard, juice was mainly water, coffee was bad, and yogurt had no flavor. We got no sleep because people were partying in the parking lot, running the hallways, knocking on our door, and smoking everywhere. We felt totally unsafe here.
Bed was a little hard, the hotel in general could use some renovation but decent sleep for decent price so I won't complain too much.